Celebration and reflection of 30 years in the library and information industry

Just as the development of the Interstate Highway System led to the creation of McDonald’s hamburgers, Holiday Inn and a thousand other new commercial developments that would have been impossible without the Interstate Highway System, in the same way we will see the emergence of information services on a nationwide basis that will be extremely profitable and nearly ubiquitous. – Al Gore, 1993

It seems only appropriate to recognise how long I have been working in the field of library and information this month as I have a vivid memory of when I started my first ‘proper’ job in the office, library and information centre (whatever you want to call it).  I have great memories of a time when life seems a little bit simpler, and I was lucky-go-happy in my outlook to life. 

The early 1990s was an interesting time to be an information professional as we were on the cusp of developments in technology but we also have traditional collections which still held books, journals, annual reports, newspapers, places to study, work and access to communal computers.  The most interest aspect I still mention to today was that the next-best-things we were expecting were the Internet, World Wide Web and cd-roms. Online searching and database creation were truly skills that were in high demand at the time.  Most organisations may have had online databases but they were the dial-up version that requires a modem for connection to a remote database, probably hosted in another country.  I still tell library users using online resources that we had an ‘online searching room’, which was quiet for staff to do their searches without distractions. 

Looking back now, some of my colleagues did not have a computer on their desk if I recall rightly.  I remember I had a computer on a small desk next to my normal office desk, and I enjoyed was getting used to using WordPerfect having used Wordstar at university. Email (just internal messages) was in the infancy, and the library management system (LMS) on DOS called Soutron (who are still around today). Nowadays, when someone tells me some of our current databases are taking long to load, I have to point out that in the past I had to sometimes run reports overnight in one of our databases in the early 1990s.  Even simple aspects of company accounts had to ordered from Companies Houses, and you may also recall Excel Cards (for company information), had to couriered to the offices if they were needed urgently. I used to put books on a shuttle bus to get from one building to another too. 

I am grateful for the training and ability to use library management systems (LMS) like these which helped me to understand acquisitions, serials (useful for SLA membership information renewals), cataloguing, classifications and metadata, financial management and reporting using for reporting on service levels to my manager.  Some of these basic aspects are still very important in my current role such as reviewing KPIs. I am still mentioned the great manager I had who helped me learn the practicalities of running a library and information service, and great for the training I received then. I was asked to participate in the recruitment of staff at an early stage and this exposure has helped me to this stage in my career.  I have met some amazing people over these years and it is interesting to see how some are still in the industry, but some are doing things that are very different. 

Our challenge is to find ways of using the Internet and World Wide Web as a mechanism for learning for understanding, and as a mechanism for “seeing things,” not just as a highway system for haphazard. – Kimberly Rose, 1995

The sourcing of books was different too as we were frequently sent newspaper articles or journals that mentioned a report or article that we then had to source.  Some customers obviously had reading lists, such as the HMSO daily list, which they read and then sent the information to be sourced from our procuring services in the library.  There were also several telephone calls that I received daily for customers asking to source information, and to order or borrow publications from the information centre. This still helps in my current role for sourcing information in catalogues, other libraries and from publishers.

The reference desk (Quick Enquiry Desk we called it) in the library was one of the most interesting aspects of the information and research work we did at the time.  Having started off in a business information library – we were constantly called for financial information from exchange rates, FT indices, share prices, stock exchange data and other financial queries.  We also had queries to use the collection and other electronic database at the time.  We even had one computer with a modem to access the internet in the library.  I do recall my colleagues going to an internet café after work to check it out!

In the 2000s, the industry was changing rapidly with the internet changing the way information was managed, provided and consumed. There were companies in the Dot.com generation, our information providers also changed.  However, there was a movement to ‘get rid of libraries’, especially physical ones. This was the period when the library’s hard copy budgets began to shrink as more content was available online, but the age of formal contracts for eprocurement.  I remember working with business analysts to understand our workflow for providing library services from enquiry, research to library materials in hand.  In came eBooks used by the Learning and Development team but we also had very expensive business information databases for research. The hardest part was the loss of physical spaces and collection depletion, with the physical library not being as prominent space or a hub as it once was for the organisation.

Although by this time we were having knowledge forum and sharing on collaborative networks such as Lotus Notes, and other communities of practices and forums (I remember reading forums in the 1990s).  It was heart-wrenching at one point but also exciting to harness the adoption and  development of information technology.  If you work in libraries long enough, you get to know the collections and users really well – you can even build communities and break down borders!  But it was also the era in the early 2000s where were had a truly professional global community where we can ask for help, enquiries, share information and knowledge more easily due to technological advancements.

It was also an age for Intranet and Portals with my colleagues worked on projects for introducing the intranet and resources management to the organisation.  I probably would have participated more on this project work but I was on maternity leave when the work started.  Newer roles also developed in the profession with other professionals using ‘Content’ and ‘Web’ in their job titles, but in hindsight it highlighted the skills and specialism that we had in this field.  The word ‘metadata’ and taxonomy were also banished about by others on the bandwagon.  However, even in my role in 2024 we are still using these word in the last week, and even today for a presentation I hosted on Philatelic collections at the library.

The age of a virtual library eventually became a reality in the mid-2000s and whatever hard copy collection was left ended up being a closet from my perspective! I didn’t actually mind because I was still very strong online providing information services, research and answering reference queries from the small collection, digital content and even the people-to-people contacts for expertise that users were looking for then (I still also do this in my current role). 

Big data is at the foundation of all the megatrends that are happening today, from social to mobile to cloud to gaming. – Chris Lynch, Vertica Systems

I first heard about blogs in this period and we started to see a great medium for storytelling and showcase expertise in a particular area from a professional capacity to even stories shared by other library and information professionals.  Towards the late 2000s, social media was becoming ubiquitous and popular mainstream in most people’s lives.  I was happy to see technology that was initial being used in an office environment was now becoming normalises in our relationships and everyday lives.  We started using the words digital and data more with ‘Big Data’ being a hot topic brought about with open-source access, data and the development of apps.  Throughout this time we continued to use library management systems and databases.  There were still human interactions and perhaps more so as we were able to connect with people on digital channels and social media. I started hosting events on professional topics such as Web 2.0, knowledge management, business and other areas of interest, such as those for staff women networks with my colleagues.

Hiding within those mounds of data is knowledge that could change the life of a patient, or change the world. – Atul Butte, Stanford School of Medicine

Moving on to the 2010s was interesting as I went through a few months of redundancy.  I still recall my now deceased manager trying to convince our decision-makers that we can still play a role in digital literacy, knowledge management, research, evidence-based, training etc. I also researched the role of an information professional at the time for our trade union response to the redundancy proposals.  However, there was still no believe in a future for us then from them.  In hindsight, it was a challenging time winding down a service that was in existence for a long time …but it meant I had a new start. I could have changed my direction and profession then but I was determined to see it through as I believed in what we can do then – and more so now and in the future. Take that!

There last 12 years at the British Library has been a time for belonging in the profession.  I still get inspired by the collection, our users, our stories, events and being in such a great library.  I am still learning something everyday, such as today whilst hosting the Philatelic Collection talk for SLA Europe.  I also have a natural enthusiasm for the profession, for people who use and work in libraries having had several changes in the last 30 years.  I think I use all the skills acquired over this time from acquisition, cataloguing, research, knowledge sharing, marketing etc.  Not forgetting planning, strategic development, management of library and information services.

Obviously, in this time I have grown as a person, especially with my volunteering roles in my community, as well as for my profession. I never anticipated being SLA President in 2023 way back in the late 1990s.  However, every day I learn and love to contribute to my profession and the development of others – and this is what I mentioned only a couple of hours ago to the Executive Director and Presidents of SLA.

Information is the oil of the 21st century, and analytics is the combustion engine. 

– Peter Sondergaard, Gartner Research

There are many memories of this time, the changes, places where I have worked and some of my colleagues are my dear friends.  I am not going to give up now but I will look to the future with this enthusiasm and relish on whatever the future holds. I am not going anywhere or changing my course.

Spotlight on Women Inventors and Innovators

I have been meaning to write and research women inventors for a number of years for Women’s History Month in March.  There are so many interesting stories of women inventors who have been highly intelligent, practical, innovative and trailblazing as they look for solutions to problems, develop new products, simply fill a gap in the market, and so many other reasons for creating new inventions.  Having recently looked as some of the links and stories below, they have made me feel in awe of their abilities and drive to get these from idea to successful invention – some from everyday items in our life to the cutting edge of science and technology. I am also pleased to say that I found so many stories that I am unable to spotlight them all on here.  I will, however, share some of the most inspirational women inventors, and some of the context around their stories.

I had to make my own living and my own opportunity. But I made it! Don’t sit down and wait for the opportunities to come. Get up and make them.

Madame C J Walker

Firstly, there would have been women inventors from the beginning of humanity but they may not have been documented for their inventions, as well as not given the credit for the inventions they produced.  In the last few centuries, women inventors have been recorded – with some of the earliest documented are Jeanne Villepreaux Power (aquarium), Nancy Johnson (ice cream maker), Ada Lovelace (First Computer Programmer) and Marie Curie (Research and Radioactivity) many more.  Some of these from the 19th century seem to be a direct result of the industrial revolution, as well as advancement and changes in lifestyles, homes and workplaces at the time.

Geographically too there have been a good balance. There are inventions that are happening now in all parts of the world, and I was pleased to see many international sites and even came across Globalwin (Global Women Inventors and Innovators Network), which featured Mark Sheahan – who is our Inventor in Residence at the British Library.  The world is very diverse and so too the types of inventions and innovations that are developed by women – from sustainable ideas to the use of natural resources available to them.  In my day job, I still meet several women founders who are planning their business with new products that they cannot source in current markets in the UK, or are using materials they have found in other countries and/or manufactured by international communities. 

Innovation by women are changing the world. However, women remain underrepresented in international patenting. – WIPO

The World Intellectual Property Office (WIPO) has been celebrating the achievement of women inventors this month, but also highlighted some of the issues and challenges.  They have this resourceful page which states: “it is estimated that only 17.7 percent of inventors named in international patent applications were women in 2023. While numbers are rising, progress is slow”. Despite the lower numbers, there are some great case stories and the intellectual property that women inventors hold.  The case studies are international with various being developed from women across the globe on inventions or innovations ranging from solar energy, fish-skin products, beauty developments. There is still a lot to work towards filling the inventor gender gap, but there is certainly some special representative women who are doing their best to create new products and innovations across the globe.

Here are five inspirational women inventors who have been so interesting to read about:

Nancy M Johnson – Ice cream maker

Ice cream makers and equipment seems to be an invention that women were keen to develop. The Lemelson Center for the Study of Inventions and Innovations has a great blog post on Nancy M. Johnson who invented the ‘Artificial Freezer’ or ice cream maker.  It was very laborious to make ice cream in the techniques prior to her invention, and her inventions also help to save time to make a smoother more consistent ice cream. She was also one of the first women to file for a patent in her own name and not that of her Professor husband! Nancy was able to make her idea a commercial success but it was then bought by William Young who developed the ice cream maker further by making it even faster to make ice cream. The information in the blog hyperlinks to the Library of Congress’s photo in their online catalogue and short biography of her life. One thing leads to another – ice cream also need an ice cream scoop, and therefore that was another mechanical invention created Alfred F Calle.

Lisa Lindahl – Sports Bra

Lisa was a keen jogger in the 1970s, apparently running about 30 miles per week.  She realised that there was not enough support and garments for her and her friends Polly Smith and Hilda Miller who are also attributed in this link for the National Register of Inventors Hall of Fame.  What stood out for me is that she used ‘jockstraps’ support that was made of men and came up with a prototype for the jogging bra.  The rest they say is history: “When Smith sewed two jockstraps together and both Lindahl and Miller tested it on a run, they had the first workable sports bra prototype”. I have wondered about a ‘normal bra’ being developed over hundreds of years for women, but it is interesting reading about this and the photos are amusing too. I remember my colleague meeting with some female entrepreneurs over a decade ago where they were planning to create bras with better supportive straps that were more supportive for the larger busted women!

Katerine Johnson – Science Nasa Computer

There are quite a few women of colour who have created amazing products and helped with innovations over time.  It would have been more difficult as there would have been some discrimination in what was once a male-dominated world.  Katerine Johnson worked with other black women in the segregated states in the USA. This BBC Link with Science in Focus mentions: “Johnson and other black women initially worked in a racially segregated computing unit in Hampton, Virginia, that was not officially dissolved until NACA became NASA in 1958”. She worked on many space missions in the 1960’s and some of her black women colleagues were known to be the unsung heroes of NASA’s space mission. They were featured in the film Hidden Figures, which explored their story and the double standards at the time. It is a lot easier to see women in STEM celebrated, but for women inventor to file patents – it was difficult, especially women of colour. Such as Ellen Elgin who created the laundry wringer for clothes.  Although you did not have to disclose ethnicity in 1800s in the USA for patents, Ellen sold her patent for $18.00 at the time and was known to have said: “You know I am black and if it was known that a Negro woman patented the invention, white ladies would not buy the wringer. I was afraid to be known because of my colour in having it introduced into the market, that is the only reason.” Thankfully, the world has improved since then, and women inventors in STEM are thriving in the right conditions that support them.

“We will always have STEM with us. Some things will drop out of the public eye and will go away, but there will always be science, engineering, and technology. And there will always, always be mathematics.”

Katerine Johnson
Katherine Johnson Receives Presidential Medal of Freedom
Source: Nasa Langley

Hedy Lamarr – Wireless Communications

I didn’t know much about Hedy Lamarr until I started this blog post research.  She was not only a famous Hollywood star – she seemed to be interested in inventions. Hedy was born to a Jewish family in Austria but fled to the USA when the country was invaded.  During World War II, she wanted to help the Allied Forces fight the Nazi from bombing. She worked with George Antheil to develop a new way to steer torpedoes. She knew that radio-signals used to control torpedoes could be jammed by the Nazis, which will make them miss their targets, and she wanted to come up with unjammable alternative. They both came up with different radio frequencies known as frequency-hopping (FH) which means the system could switch between keys.  This has been attributed to the invention to WiFi and Bluetooth – which was patented in 1942 but was not classified until 1981 and only used for military technology. There is a more detail explanation on this New Scientist article here. I can remember the first time I heard about WiFi and broadband in the 2000s, and even then, I was amazed by it.  We all know that we need and use WiFi every day now in our lives.

Marie Curie – Radio and mobile X-Ray

Marie Curie was a great scientist but also an inventor in some of the discoveries she made in her time. Her breakthrough discoveries in new radiation therapy for cancer treatment and x-ray machine advanced science and medicine.  She was most famous for radioactivity, a term she coined herself.  My first understand of of her was when I saw the Marie Curie Cancer Charity raising funds and caring for family who have been affected by cancer – her daughter had given them permission to use her name as the charity want to perpetuate her scientific medical research.  I haven’t really stop to think about what she did in as much details as I have in the last couple of days.  There are some amazing photos of her in her laboratory as well as in her personal life.  There was also a great Google Doodle and page celebrating her contribution to medical and scientific research as well as her contribution to humanity and saving lives. The next time I see the charity collection funds in her name – I’ll remember her immense contribution to the world.

“You cannot hope to build a better world without improving the individuals. To that end each of us must work for his own improvement, and at the same time share a general responsibility for all humanity, our particular duty being to aid those to whom we think we can be most useful.”

Marie Curie

Further links to women inventors:

Beautylich – Black History Month https://www.beautylish.com/a/vzjmr/black-history-month-hair-industry-innovators-inventors

European Patent Office – https://www.epo.org/en/news-events/in-focus/women-inventors

Iderdrola – https://www.iberdrola.com/talent/women-inventors

Lemelson Center for Study of Invention and Innovation – https://invention.si.edu/diverse-voices-women-inventors

National Women’s History Museum – Inventive Women – https://www.womenshistory.org/exhibits/inventive-women

USA Today – 50 things you never knew women invented – https://eu.usatoday.com/picture-gallery/money/2019/03/12/50-things-you-never-knew-women-invented/39158945/

Wikipedia – https://en.wikipedia.org/wiki/List_of_women_innovators_and_inventors_by_country

WIPO – https://www.wipo.int/en/web/ip-advantage/women-innovators-stories

Fact to Fantasy – something for everyone in Libraries

I have been mainly working and therefore my photos are my inspiration that keep me going and they also remind me of what I did. Having looked at them yesterday, I realised my photos were all about libraries.  Therefore I am going to give a brief over view of my activities.

Dipping and rising, moving and settling, the Commons remind one of a flock of birds settling on a stretch of ploughed land. They never alight for more than a few minutes; some are always flying off, others are always settling again. And from the flock rises the gabbling, the cawing, the croaking of a flock of birds, disputing merrily and with occasional vivacity over some seed, worm, or buried grain.

Virginia Woolf, The London Scene: Six Essays on London Life

 I have visited the House of Commons Library before in 2011, but it was great to visit it again for the multiple aspects of Library, Information and Research work they do.  A new member of their team is also my ex-volunteering colleague for SLA.  The day was well-planned with great presentations from the heads of services, and it was really interesting to hear their process for providing information that is very important for our lives and for the policy makers who are meant to have our best interest.  I do recall remembering some similarities for when I work at the Greater London Authority and you would see politicians on the screen and workplace all the time. Coincidently, I saw a politician that I had seen before on this trip.  One of the best aspects of the open day is impartiality as information and research professionals in providing information impartially to the Members of Parliament. Now I use my current employer’s ethos ‘for everyone’.  I also remembered that when I was a trustee in a local charity over 18 years ago, we were reviewing our mission and values – and it was the first time we used the word ‘everyone’ in terms of provision.  It is a great reminder on our role in society and as a democracy – it is for everyone. 

The tour of the physical spaces were great to see – from the modern Portcullis House to the Palace of Westminster with the world-famous Big Ben Tour.  The art work and modern features of Portcullis House is light and airy with atrium, art work of politicians on the wall and functional for events such as the Open Day. I saw a TV presenter sitting around but it is not the type of place where you take photos or go to say ‘hello’. The main Palace of Westminster in contrast is medieval in parts and older as it is was rebuilt due to a fire and it is now a World Heritage site. The hammerbeam roof of Westminster Hall was very impressive for the time it was built – considered the largest hall in England and in Europe at the time it was built. Most recently, Queen Elizabeth laid in Westminster Hall on her passing in 2022.  The hall has also been used for foreign dignitaries such as when Barack Obama in 2011, Pope Benedict XVI in 2010, President Nelson Mandela in 1996, President Charles de Gaulle in 1960 and President Albert Lebrun in 1939. 

The House of Common Debating Chamber, Library and lobbies have magnificent history and artwork but we were not allow to take photo to share on digital media, apart from the ones I gained permission to share on here. Our tour guide was very knowledgeable, funny and kept the tour very amusing – just as in my first visit.  The library staff and tour was great and I love the work that they do.  The library is quaint and old – there English heritage furniture from the 1950s and they look great – a bit of a time warp.  It does have great views of the river Thames from the windows.  As you may recall, I also visited the House of Lords for another event last summer but I haven’t visited the House of Lords library – perhaps one day. The debating chamber was in recess so it is different when it is empty and it looks much bigger than it actually is in real life.  It was good to see the microphones hanging from the ceilings, the benches also have speakers so that they can heard over the noise.  The items on the table are just as you see it on TV with a few bibles for swearing in.  Last but not least, there are several reasons why you try to visit one day for such a famous building and I understand you can book tours or speak to your local Member of Parliament.  We ended the day with more talks, tours and fun quiz. I am also pleased that I know some of the staff there too. If you need to do some research and/or find out some information – do check out the House of Commons library website and the Parliamentary Office of Science and Technology (POST) link too.

I have been going to outer London for the Kickstart your Business Project such as Catford Library and Orpington Library.  Although these libraries are in London – they are about two hours away.  It is interesting to see local libraries in these areas and to meet their communities who are attending the workshops.  They all see well used and the staff are doing great work in curating events to collections in their local libraries.  It does feel very reassuring to see that local libraries are places of study, learning, literacy, comfort, cultural, creative and business hubs. I am also seeing several news recently about public libraries being cut and it reminds me that there is still so much to advocate to keep libraries where they are still being used. Let’s hope we continue to appreciate them and the value they add to their communities. 

At the end of February, I attended a webinar on Business Archives.  It is interesting how materials from business is used to tell stories on artists of the day as they were the graphic designers at the time.  There were also interesting archives of stainless-steel manufacturers describing how important the invention was at the time due to its durability but also as it can be used for multiple products such as golf sticks.  This too has inspired me for how we can use the business trade literature collection for storytelling by innovations over time.  You never really get bored in archives or research work! 

Vast landscapes, intrepid heroes, mysterious portals, shadowy forces, enchanted woodlands… Fantasy encompass all of these and much more.  

From facts to fantasy… The British Library’s exhibition

‘Fantasy – Realms of Imagination’ also ran in the last few months.  I am so pleased that I was able to visit it despite having a very busy schedule at work.  I was supposed to visit it when I wrote my Anansi story last autumn but it was great to see the connection with storytelling in all cultures from ancient folk tales, fairy tales, supernatural and epic stories.  With the use of film, sounds, costumes, and of course… inspiration from books, some of our most famous stories were inspired from the humble book.  On display the Wizard of Oz, The Game of Thrones, Beowulf, Milton’s Paradise Lost and some news for me such as Giovanni Battista Piranesi on underground Rome.

Although fantasy can be regarded as simple stories for children where ‘everyone lived happily ever after’ – it was highlighted that fantasy are often dark, ambiguous and complex.  Perhaps just as in real life but the genre allows us to explore these in depth.  The creativity of this genre has fascinated us for years and gives us the ability to look beyond the normal world from different perspectives and conventions. I was happy to see the exhibition well attended as lots of fans for this genre and I too am a fan without realising if we reflect back on our childhood of storytelling in the Caribbean.  It really is amazing that the storytelling has the ability to take us to another dimension!

Chanel – A fashion great

To beat the January Blues, the most overarching theme for me to ‘Connect the Dots’ is fashion creativity and innovations inspired by my visit to the V&A exhibition on Coco Chanel, and work-related research activities.  My dear friend treated me to the Chanel exhibition at the V&A Museum, and I really was looking forward to it as it was only the second time that I visited it the museum.  I know that most of their exhibitions are really popular, but I missed the ones on Christian Dior, David Bowie and Frida Kahlo in recent years. The current exhibition ‘Gabrielle Coco Chanel – Fashion Manifesto’ about fashion designer Coco Chanel was truly an unforgettable experience, and a walk-through fashion, culture, social and human history.  There were so many aspects of her life, her work, innovations and fashion pieces that were phenomenal, beautiful and practical throughout in her lifetime on display at the exhibition.

I must admit I didn’t know much about Gabrielle Coco Chanel – and learning about the beginning of her life in 1883 is interesting to read on Wikipedia too, with her mother being a laundry woman and her father selling clothes in a nomadic way in France.  With the death of her mother when she was at a young age at 12, she was then brought up with her sister at an orphanage run by nuns. Crucially, she was taught to sew at the orphanage and this played an important factor for the rest of her life.  Her first job was as a milliner …and the rest they say is fashion history. With such as long life of creativity and designs – there are many books written on her journey from orphanage to one of the world’s greatest fashion designers and icons. 

“A girl should be two things: classy and fabulous.” – Coco Chanel

Some of the aspects of her life that I really like that were showcased at the exhibition were:

Iconic Fashion Designs – Without a doubt some of her earlier pieces were different from the long skirts and dresses known for at the turn of the 20th century.  At the exhibition, there were real examples of the hemlines going up, and the shoulder and torso exposed more with sleeveless designs.  This was such a change for women at that time in Europe, and it designs seemed to get closer and closer to the dresses that we know today.  Obviously, Chanel’s design are so classic and I was in awe of the fabrics, textiles, sequins, ribbons, beads – and the materials still looking amazing to this day for the items on display.  The exhibition items were probably from private collections, but with an original Chanel brand design and name, there is no wonder that a lot of these were kept by their owners as ‘fashion art pieces’. 

Innovative Twists – Seeing the fashion displayed over this time, it was obvious that interactions with fashionistas, suppliers as well as world trends having an impact on her fashion designs.  Chanel seemed be one of the early advocates for being careful in the sun with using sun cream as evidence by the labelling on some beauty products she provided.  She also designed cuts that made it easy to walk freely, play sports and incorporated materials and features that were new at the time such as gold buttons and her branded logo and was fluid to change styles.

“Nothing is more beautiful than freedom of the body,” she once said, and her designs lived by these words: Chanel’s silhouettes were fluid and androgynous, her designs loose and – in the case of her iconic little black dress, or LBD – democratic. She wanted women to move and breathe in her clothes, just like men did in theirs. Her work was, in many ways, a form of female emancipation.

How Coco Chanel changed the course of women’s fashion | CNN

Gender Empowerment – I loved the ultra-feminine pieces that were ranges from chiffon, lace, beads, textiles from rural communities in Nepal, to masculine cuts and androgynous designs with trousers.  Considering these were early 1900s, clearly Chanel’s goal was to make her styles access to all but also to celebrate the different needs and expression of society, culture and genders.  There was a section with dresses that was so beautifully pink for a youthful person, and I couldn’t help thinking of my own pink graduation dress when I was 16 years old.  I also loved her iconic Chanel Suit and how they represented a whole new dynamic to women’s practical wear, but also power embolden for feminine dressing.  It was spectacular to see all the suits displayed at the exhibition and they certainly still look in fashion today.  I couldn’t help but notice that some of our high street shops in Oxford Street, and in my neighbourhood, still have cheaper imitations of her Chanel designs from her handbag to jackets!

Entrepreneurship – Throughout her life, I think Chanel’s entrepreneurial fashion business can be admired for launching a whole variety of product which had her brand and style, such as her perfumes, handbags, suits and even the ‘Little Black Dress’ that she because famous for labelling. The story of how Chanel No:5 got the name from the fifth sample she received from her perfumier showed that she was willing to move away from the norm of the time – she was looking for ‘a scent that make a women smell like a woman and not a rose’.

Obviously, the Chanel brand is world famous and she was able to have significant international success and recognition from celebrities, world leaders to Hollywood greats – with some Nazi and French Resistance connections in wartime Europe, depending on the time of her long career.  She was also good see the opportunities to incorporate materials and styles of other regions, such as using tweeds from Britain and designs from global suppliers for Ostrich feathers. 

“Success is often achieved by those who don’t know that failure is inevitable.” – Coco Chanel

Internationally influential, Chanel was very shrewd in building not just a fashion house but a global brand.  She was one of the first persons to use a logo for her Coco Chanel (CC) designs. She also had many staff, partnerships, clientele with a retail network with logistical and intellectual kudos to build global brand at the time – especially for a woman.  She was famously also known as Mademoiselle Chanel.    

Positive Attitude – I particularly like the attitude that Chanel maintained throughout her long life, and the tenacity for her long career from simple orphanage to the height of fashion. Beneath all of her simplicity there was an elegance, allure and experimentation to try new things such as incorporating lace in designs when it previously only used for underwear garments. The exhibition describes this as Chic Simplicity, but it is the type of styles that has lasted for a long time …and will be around for still long time. Her designs like the icon suit, little black dress and the bag are like a metaphor for being full of simple design features with attitude and finer details that will be resilient.  It is ironic that they will never go out of fashion and that is her legacy will live on in the Chanel brand and icon fashion designs.

“I don’t do fashion. I am fashion.” – Coco Chanel

Chanel’s story and designs will inspire generations for ages to come. I see the connectivity with past and the present with a hint of innovation and I am so glad I was able to see this exhibition – which still has some dates available. Chanel certainly is one of greatest-of-all-time French Nationals and Designers. Merci Mademoiselle Chanel!

Dear Santa – favourite things for me please!

Dear Santa

How are you? The busy seasonal rush have already started and I thought you would like to see my suggestions for gifts for this festive session:

Books – I am lucky to be near a mainline train station on in my way to work and the St Pancras Christmas Tree, which is usually sponsored by fabulous businesses over the years, has one of the best artificial trees designs this year.  This year the tree is sponsored by Hatchard’s bookshop of London, one of the oldest bookshops being established in 1797.  I first came across Hatchard’s when I used to order books for the library I worked for in the past, and even then, my colleagues told me how special this bookshop is compared to others.  The design has also included audio booths, and a seating area where you can listen to famous stories from Penguin Books.  It is such a great pleasure to see it for the next few weeks and how people are engaging with the tree in the journeys in this festive season. 

Appropriately, there is a Waterstones bookshop directly opposite the tree should you wish to buy some books.  I also popped into my local bookstore this weekend and they too have a great collection of books and gifts that have a local specialism with lots of community products and ideas.  This time of year is the best time for finding some reading time, especially during the holidays.  I am looking forward to reading as a treat this year!

Fashion & Clothing – I buy clothes throughout the year but at this time, there are still so many beautiful clothes in the shops, and it is the one time that we may be able to wear really nice clothes for Christmas Parties.  Therefore I know that some people look for new clothes to wear for the office or family parties… or just for themselves.  This week I also realised that I need a functional work bag, and therefore I am hoping to get some vouchers so that I can buy one that has all the features I would like.  There are also lots of items that are absolutely beautiful in the shops but I know that they are likely to be going on sale soon, and perhaps I can wait if I really want them. 

However Santa, my little secret is that I have been buying stuff online and don’t really need much clothes. I am looking forward to spring and summer next year and perhaps I may resist the temptation to buy something until then.  Psst… our little secret.

Jewellery and Cosmetics – Sadly, I lost a couple of gold earrings in recent years when we were wearing masks. I do have more earrings but since then I have been using more cosmetic jewellery daily, and there are so many beautiful jewellery pieces in the shops.  I also have received make-up from my relatives in Canada, especially for Mac makeup but recently I discovered Ruby Roo by Mac for that instance pick-me-up, and you can’t not have enough lipsticks. I also don’t spend enough time or money on my facial routine as I am toooooo busy, but I hope I can try some self-care items I see in the shops in St Pancras, such as L’Occitane or Neals Yard Remedies.   I will perhaps make it my own goal to buy some of these gorgeous products as treats for my own self-care.  What do you think?

BTW, I probably would like an Apple watch as I don’t have one as yet. I know they are also good for monitoring our health information and analytics, as well being a great communication tool.  Who knows! Perhaps I may get one when my current watch stops working. 

Food & Drink – I am looking forward to spending time with family and friends in December.  I can perhaps try a few new places to eat in my neighbourhood and in north London.  I hear there is a great Colombian restaurant in Tottenham I would like to try, and a great Italian deli in Haringey Green Lanes which sells lots of branded products that you still don’t see in the supermarkets.  I will also start buying all my dried fruits for making my traditional Christmas cake in homage to my Trinidadian heritage.  I do look forward to baking during this season. 

There are several festive things that is on the shopping list at this time of year.  I also buy a few drinks to enjoy this time of year for friends and…myself.  It also a prelude to New Year’s Eve when it is nice to have some bubbly champagne or prosecco to celebrate the new year.  I do like to buy my friends some drinks too. 

There are some traditional things that you only every eat this time of year such as Panettone, mince pies, roast Turkey and all the trimmings, snacks, treats and lots of new discoveries. I look forward to trying new flavours and ideas for what is trendy this Christmas time.   

Happiness and Peace – For my own personal peace, I would also ask you for music but as I have a subscription to a music streaming service and You Tube, I can enjoy music when I want and I do look forward to relaxing this holiday to music. I have also missed a few key films this year but I also look forward to my holidays when I look at a lot of film on Netflix that I wasn’t able to find the time to see.  And perhaps I can go to the cinema too when I am on leave.

This special year has been a busy year for me, and I have been burning the midnight oil into the early hours on most days to get through my workload and commitments.  I have not given myself too much time to relax or to switch off, and I am actually dreaming of summer holidays by the seaside looking out at the horizon on a clear day with blue skies. 

It has been really hard the last few months with the world still in conflict and I hope this will be a time humans can change.  I have little hope that there every be total peace on this Earth.  However, if there is a bit of Santa magic… I would love a bit of calm, respect for one another and peace for fellow humankind.  This will bring true happiness in the basic and most simple form in a time when it is most needed. 

With this, I wish you all the best for your busiest month of year and hope you get some extra rest soon.  Happy Holidays too!

Love,

Seema xx

Spooky Storytelling – from Ananse to Ghost Stories

The oral tradition of storytelling has been with us from the beginning of time as humans tell stories to each other or relay folktales of those passed on from generation to generation. This is something I definitely experienced growing up in Trinidad & Tobago when elders will tell stories of La Diablesse, Soucoynant or Lagahoo.  I remember the time when people actually believed it too! As children you would actually be told that there are jumbies (ghosts) to scare you from going somewhere, especially if someone thought it was dangerous.

However, I do think it is still an amazing oral storytelling tradition that should carry one for a long time.  However this particular art of storytelling happened way before colonialism, and it was one form of the oral traditions brought over by Europeans, Africans and other cultures to the Caribbean.

“Ananse, also known as AnansiAunt NancyAnancyHapanziNanzi, name given to an Akan character who has become famous throughout Africa, the countries in the Caribbean region, and beyond because of his insight, intelligence, and wisdom.”

– Encyclopedia Britannica

Talking about a long time, the tales of some of the characters mentioned are refined over many years in the Caribbean from enslaved Africans whose Ananse stories was brought over the Atlantic Sea to the Caribbean.

Spider tales are based around the Ghana regions of West Africa and the Anansi is based on Akan language which means spider. The narrative of the stories are great for engaging with children especially before the age of modern technology where families would sit together in the evening and tell stories.  Ananse is truly great to still being used to entertain and teach us all the stories of good, evil, wit and humour.  The story of Ananse still takes centre stage as a protagonist or antagonist.  It truly is entertaining how the characters are still playful with other creatures such as the Chameleon and the Spider which was an example of a children’s event on this topic at the Story Museum.  This was also used for the adult carnival designers recently in Trinidad by carnival designers with artistic splendour to tell the folktale. 

The stories of more scary characters were developed over time with colonial impact merging African, European and Indigenous stories and characters. Lagahoo is the werewolf character similar to those on European, the femme fatale in La Diablesse with her beauty, sex appeal but one goat holf has fascinated young minds for a few centuries. 

The soucouyant, as a ball of fire flying around homes around midnight to suck the blood of women and men were real stories told when growing up.  If you had a mark on your skin like a love-bite or bruises skin – most still say that it may have been a soucouyant! In those days of growing up in the Caribbean, the night were warm and most people went to sleep by midnight (unless you were a teenager looking at TV). There is something spookier though as it is less built up and I would feel just the same in an isolated rural place on a windy cold night. 

There are other interesting scary characters in stories across the Caribbean area and they have their own regional twists to the story such as the one on the Silk Cotton Tree and Papa Bois, which has similar narratives from Guyana, Jamaica to America.  I have attended a great talk at the British Library by performance storytelling company the Crick Crack Club which story telling of these characters and it was truly heart-warming in a scary way that characters and stories were also told. 

As you can imagine – the is real value on storytelling to build cultural value, character and identity is recognised in most educational and cultural programmes.  Whilst researching the topic, it was great to see these stories used in libraries, schools, theatres and other settings for children and families. 

In all other cultures, scare stories are also told and with the introduction of moving images – the horror film genre is one of the most common forms of scary storytelling.  I still have the ability to jump when a scene frights me or give me the goosebumps.  I haven’t even seem the Blair Witch Project as it made me feel seasick because of the cinematography used, perhaps with handheld camera. I recently saw the Exorcist on television and there are others over the years that are still very spooky. 

The horror genre seems to have replaced the oral story telling in the modern age but there are reality TV programmes that tell ghost stories and other creepy phenomenon. The real-life evidence of haunted homes are enough to give anyone a fright.  In winter, it is especially dark and cold with many reasons why it is easy to be afraid, especially is you are on your own in a big old house! There are also real-life stories of some of the more tradition real-life murders in the city such as the Jack the Ripper story – which still has the ability to grip us to this day. 

There are may be other British folklore tales and this is celebrated as rich cultural heritage on British Tourist site with guides for tours and activities from abandoned castles to the Sleepy Hallow and Headless Horseman

I read recently that folklorist Sara Cleto from the The Carterhaugh School of Folklore and the Fantastic, the season around winter solstice, has been one of transition and change. “For a very, very, very long time, [the season] has provoked oral stories about spooky things in many different countries and cultures all over the world”. There was also a mention of Charles Dickens story ‘A Christmas Carol’ which spoke about ghosts and spirits of the past, present and future.  This has as much fascination then and it still has now.

There is still a creepy opportunity to get involved in these stories for Halloween and other parties around this time of year.  The last few days in the city and in my neighbourhood, I was able to see evidence of spiders… too.  It is a great way to ensure that we keep these little stories alive to pass on tales from one generation to another.

Hip Hop’s 50th Anniversary – from block party to global phenomenon

Since the turn of the year, I have been seeing great celebrations for hip-hop culture not just coming from the USA where it originated, but from the global phenomenon that had earned its credentials on the world stage.  In recent weeks, I have been learning half-century since the birth of this genre, it is traceable to a house party on 11th August 1973.  The party was in an apartment building on Sedgwick Avenue, New York, where a young Clive Campbell – better known as DJ Kool Herc – used two turntables to loop percussive portions of the same record to create a continuous flow of music as mentioned in this celebratory page ‘It’s Bigger than Hip Hop’ by the BBC

Coincidently, I spend a couple of hours last night listening to the BBC’s dedicated show called the ‘For the Love of Hip Hop’, as well as some great live show from regional Leicester.  This just demonstrates how hip-hop has grown organically to a global phenomenon.  I must add a disclaimer that I am not an expert on hip-hop, but I’m still learning some music to new artists (thanks to my son). And when I grew up in Trinidad and Tobago – we knew the big hits, but not necessarily some of the rarer music.  What I do like is being around to see how the genre grew, and evolved to what it is today. 

You can also tell from this timeline that there has been many momentous achievements over the years from the more mainstream song like ‘Rapper’s Delight’ (which even my soul-loving white husband knows), to the first time a hip-hop tune was played on MTV.  Since then there have been many stars and clear timeline of albums, awards, and entrepreneurial explosions in the last 50 years. 

Hip Hop is obscure, and it is not something that only journalists or musicologists care to research. Most people, whether they like music or not, have come into contact with Hip Hop. 

– Nick Siullo in the book ‘Communicating hip-hop: how hip-hop culture shapes popular culture’.

So how can you tell what is hip hop? Like with anything new that has grown so exponentially – it is now a really passion to document this, with hip hop now being looked at from an academic perspective for its’ impact on social change and culture. There is are some great terms mention in the following The Kennedy Center on the key identifiers and features, as well as glossary for the terms used, especially of you want to keep with the flow… or the ‘in crowd’. 

The Kennedy Center states in this article that hip-hop scholars attributes these six elements:

  • DJing – the artistic handling of beats and music
  • MCing, aka rapping – putting spoken word poetry to a beat
  • Breaking – hip hop dance form
  • Writing – the painting of highly stylized graffiti
  • Theatre and Literature – combining hip hop elements and themes in drama, poetry and stories
  • Knowledge of self – the moral, social and spiritual principles that inform and inspire hip-hop ways of being.

Source: The Kennedy Center

It is interesting to see that music and self-expression sits at the heart of the genre.  Hip Hop has had an immense impact on the world, but it was created by youth culture in the first years with roots in inner city urban life with social and economic struggles, with territorial expression on what would have been a multicultural New York. The invention of a culture enabled people to find a self-expression on these struggles with hope, and punching ambition.  In the later years, the genre is blamed for misogyny and for glamourising territorial gang culture, but if this was their reality – it is captured in their lyrics.  It is also a relief to see female artists have since developed as superstars too in the genre, and women have earned their place in hip hop history too.

“I developed these theories that all these elements of our urban culture were beginning to seem like one big thing. This was in 1978.”

— Fab 5 Freddy

Hip hop has influenced other cultures and subcultures too.  Where there was music – there is dance, fashion, and art.  At the same time, New York’s subway trains were public property in the light term for graffiti artists and tags.  Street art has always been around but hip-hop also found expression in graphic art and marking of tags by gangs. The is a reference that graffiti started in this link Black Web America: ‘This creative expression is made up of written words used to spread a specific message, whether it be social, political or something a bit more personal from the inner elements of an aerosol spray can. Hip-Hop’s connection to graffiti dates back to the late 1960s, originating in the predominately Black and Latino neighborhoods of New York City where hip-hop music and street subcultures formulated‘.

Graffiti still exists but street art has exploded in the last decade in our spaces, and now another independent global artform. I am not able to visit the Bronx, but I know that even London has paid tribute and homage to the subcultures and hip-hop artists.  Recently there was also a large paper poster celebrating Notorious B.I.G’s anniversary album ‘Hypnotise’ in my neighbourhood.

In the last 50 years, there has been a plethora of new inventions and innovations on how we consume music. From the mechanical ability and skill to play music in house parties to the technical ability to mix, scratch, bebop, create lyrics – as well as engage and perform.  I love how this grassroot movement started, was very low budget, as well as ‘the technology’ not being as sophisticated as it is now in 2023.  For the future, one thing guaranteed is that the genre and the mechanics will evolve with time and innovations. 

 

There has been a lot of change in technology with the development of listening and playing musical equipment. From the larger record decks to personal devices tape decks, sound and portable music innovations has changed to ultra-modern listening and entertainment equipment. Dr Dre and Jay-Z, amongst others, are now successful entrepreneurs with a lucrative billion-dollar industry.  Dr Dre is known for his production styles as well as creating the headset Beats as well as other innovative products with his company being sold to Apple Inc in 2014.  

As expected, there is a lot of resources available online for researching 50 years of Hip Hop! From references shared on this Wikipedia page, to those provided by research organisation and libraries and digital content.  Such as this link from Albert S Cool Library and University of Memphis Libraries. I am discovering so much more about the genre and how it has grown from a back yard groove to worldwide celebration of the creativity and expression of lives in other languages and countries. It is a good time to recognise the artist and everyday person who has shared their creativity with us and hope that the genre is around in another 50 years for its 100th Birthday! Happy Birthday Hip Hop!

Say goodbye to summer…

This year I didn’t have a beach holiday that I so love. I had been away in Spring and therefore it would have been expensive to go away in July or August.  I know there are some cheap deals out there but I had work, volunteering and family commitments.  June was apparently one of the hottest months on record and this makes it much more appealing to do things closer to home.  However, July was one of the wettest and it was hard to predict what to do.  It was very peculiar, and it seems we have some warm weather as we now go into September.  It has been sad seeing the severe heatwave in Europe earlier this summer, and the disaster from wildfire from Maui to Rhodes in Greece.  It seems climate change is becoming more evidential in our everyday lives. 

However despite the weather, I had to get on with plans in the last few weeks.  I didn’t go to British beaches and special gardens but I still had some time to do some fun things. 

The first was going to Norfolk for the weekend.  I haven’t been for a couple of years and it was typically very wet weather. It was good to stay very… very… near the Norwich Football City fondly known as Carrow Road, and the team is known as the Canaries. You might guess from the colours of the kit. It was quite special to see the game from a hotel room and it was a bit of sunshine on a sunny day! I remember looking at the tall building near the Lords Cricket Ground and thinking that is a great place to live if you like cricket.  I suppose it just a fun way to have important sporting venues close to you.

The next day, we went for a drive along the Norfolk and Suffolk coast through Great Yarmouth to Southwold.  I haven’t been going to Southwold until recently, but it is known as ‘Hampstead by the Sea’ as a pleasant seaside town. It is nice to visit as there is hardly any stress trying to find parking, and it is very residential as a holiday seaside town. I do recommend that you book a place to eat as it was hard finding a restaurant to eat at lunchtime on one of the few sunny days in the month.  However, the pier was less busy, and we were able to get some fish and chips for lunch.  It was nice to see some of the quaint seaside cottages and gardens.   

Back in London, we were able to get a few sunny days and one of them was when I took a first visit to the Docklands Museum. I wanted to visit after seeing an advert for the Indo-Caribbean exhibition advertised.  Visiting Canary Wharf on such a sunny day was amazing for the photos of the newest buildings, and in the newer financial district in London.  But don’t be deceived… it has a long history of commerce and trade from ancient times.  The Museum is well curated throughout the ages, and to get to the Indo-Caribeean exhibition – ironically, I had to whiz through the various floors and parts that had relevance to how we got to Indo-Caribbeans in the Caribbean.

Although I knew the history of the Caribbean, seeing the visual and curated content were still engaging and educational.  I found out things that even I missed in my Caribbean schooling – such as the slave traders in London, the wealth created by the sugar industry and how the greed for this wealth fuelled the Transatlantic Slave Trade.  There was so much to unpick that I cannot cover it all in this blog post. 

The Indo-Caribbean exhibition was educational and balanced on some of the issues that my ancestors may have experienced on their journey from India to the Caribbean.  It was sad, annoying and true that they were sometimes treated as cargo and the record keeping was not consistent.  If I have to trace my lineage to India – I will need a lot of patience and time to research it.  It is shocking and realistic to know of the journeys Indians made to the Caribbean, and it makes for an appreciation of their struggles, perseverance and resilience. 

This month, I also spent time working but it was interesting to visit some of the regional libraries that we are working with on our ‘Kick Start your Business’ project.  It was a nice pleasure to get a bus to the Library in Leytonstone with definitely felt like an Alfred Hitchcock appreciation day! Well, he is a local hero who had a great impact and career on cinema and film.  The local underground station has lots of mosaics as a dedication to Hitchcock.  It was also nice to see that the workshop room also doubles as a theatre and a cinema.  This library is not that close to me, but if it was closer – I certainly would be visiting it more. 

It was also good to make a trip back to south of the river and to see another local library for our project. It was very wet and it would have been good if I had more time to explore other areas closer to the venue, but when it was so wet… all I wanted to do was to get back home. Apart from this ventures, I spent some time in the garden and local areas. I can’t totally switch off in a city and therefore I like getting out in the countryside or visiting areas that I haven’t been before. This obviously requires good budgeting and planning.

Next year, I hope I go on holiday on a warm beautiful beach town.

Summer Library Celebrations and Sea Changes

As this year is proving to be very busy due to my volunteering roles – there is a real challenge for me to get some free time to do nothing.  I seem to have lists, upon lists, things to do and therefore I have not been socialising as much this year.  I have been very active in the libraries and information world and therefore I will be writing about my activities from the last few weeks on here. 

I had some special activities this month as usually and one of them is going to Birmingham to for the CILIP Conference.  I didn’t realise that I actually walked through the NEC in Birmingham to get to the conference venue and hotel.  I had my phone stole the day before so it was a bit disconcerting getting a train without a smartphone as I had to ensure I had a tablet and lap top with me so I can send emails and printed tickets for my train journey. Apparently, I am not the only one who is experiencing stolen phones on the London underground or whilst out and about – but it makes you really out of depth with the way our travel and even IT authentication as well communication channels rely on smartphones in this day and age.  Once I got to the Birmingham, I was with a bunch of library and information professionals, so I knew I was in a safe environment and knew people attending there who can assist me if I need help. 

The CILIP Conference was my first visit to their conference and although I am going to conferences more frequently as SLA President 2023, this was not the case and therefore had to be very proactive with my own professional development over the years.  It is CILIP’s 125th Anniversary and I loved how they celebrated their past but also want to shine a light for the next 25 years on future leaders.  I also found the keynote on AI interesting for the way that we can use the technology for the benefit of developing services but the best take-away was making sure that we consider responsible AI. It is good to see ways that the technology can do some of the work for humans in a more efficient way and how we can implement it for research and data processing in knowledge and information management. 

It was also good to see suppliers, other professionals and fellow volunteers at the Conference.  I went to some great talks on professional development and international issues from a session by IFLA.  The CILIP conference gave me an opportunity to see other professionals in the UK and hear what they are doing in their own libraries and subject areas.  I used to feel very dishearten by the lack of other professionals but this was partly because I was not going to these networking events. For the last 17 years or more – I get inspired by other professionals and don’t ever lose passion as they all do amazing work which has real value to their communities and users. I know I am active internationally but I hope I can perhaps present at a future CILIP conference and give back to the UK professional community. 

The next day, I also had to make a trip to a great event in London so got an early morning train.  Our department was hosting the launch of a new research report entitled Democratising Entrepreneurship 2.0 for the impact of central government funding for libraries to provide business support across England and parts of Scotland. This event was held at the House of Lords in the Palace of Westminster – which is one of the most iconic buildings in the London.  I was on the terrace and hosted our partners in various libraries in our national network. 

It was good to hear the speeches from our hosts and the board of the British Library as well as to see the views from the river.  At this event we were recognising the work that we have completed in the last three years but also looking at the future at how we can carry on this work.  I have been saying for ages that we need physical spaces like libraries, as well as support and expert staff to assist in knowledge and information sharing.  It was also great to see some of the products on display that have come out of the projects and hear how beneficial it has been to participate in our projects and programmes across the country.

I have visited the Houses of Parliament before for an outreach event about 12 years ago where I was able to see the chambers, staff areas in Portcullis House and the House of Commons library which overlooks the river. I think this must have been before my smartphone days as I don’t have any photos but once I started using a smartphone, I have more photos of library and information visits. The Palace of Westminster Great Hall is nice to see for its history as well as the debating chamber.  The staff who gave the tour then gave us good anecdotes of the prime ministers who had gone in the past and show us some of the unique aspects of the building. 

Our international team at the British Library had a great reception for the cohort for their International Leaders Programme for the 2023. It was great to network with professionals on the programme as well as to see staff.  It was great to feel connected to the 18 countries that were taking part in the programme and to hear from CILIP’s CEO Nick Poole on the why that we as library and information professionals to need to collaborate, share knowledge, best practice and opportunities with each other. I felt really motivated to hear the speeches and to see a great video celebrating the British Library’s 50th Anniversary.

There are few times in my career so far that I was able to celebrate with the whole organisation I work for – this is for example when Price Waterhouse merged with Coopers & Lybrand on 1st July 1998 – we were given special burgundy filing wallets and other branded mementos. I also remember celebrating the milestones of the 2012 London Olympics at City Hall with staff talks and presentations.  And this month, we were able to celebrate 50 years of the British Library.  Although I have only worked for the library for over 10 years – I have known it since I arrive in London as I drove past the construction site on Euston in the early 1990s.  It was in 1994 that I started using the Document Supply Centre and therefore have been a user of their services since then form the other side.  I know my colleagues take pride in working at the library and it an inspiring space.  I have a new role in the library, which keep me busy and there is always something new to do or learn in such a great organisation.  Here’s to the next 50 years!

And last but not least, I popped into my local library this weekend on my walk in my neighbourhood.  It was great to see how the library has recently been refitted and reorganised for the various users of the library.  There has been self-checkout for library materials for a while.  There are still spaces to read, borrow books, study, a children’s library and storytelling space as well as a café and reception area.  There is also a collaboration with the University of Portsmouth with the library for adult learning in what is now known as their London Campus. Even this short walk and a few minutes in my local library made me observe a sea-change on the changes happening in libraries.  Long may it lasts!

Artificial Intelligence (AI) – a hot topic for humans

It was about seven years ago that I first attended an event by SLA Europe on Artificial Intelligence (AI) and I have been thinking of this recently. Luckily there is a review by my friend Richard recapping our thoughts in 2016 and it is interesting to read how the event predicted that the topic will be around in the next few years, the role for library professionals, and human intelligence. I knew it was important for me to attend, and the new technology should be on my ‘radar’ to know about as library and information professional.  After all the profession is at the top of the value change for information, intelligence, research and insight, just as Richard had mentioned before in his review – it is just that not many people realise this. Fast forward to 2023, I am pleased that we also had a presentation this year on ChatGPT by Mary Dee Ojala, who is excellent at the skills required for searching. 

Like some of the articles, content, conversations and social media that I have read in recent weeks – we are not to fear artificial intelligence but to embrace it like other technological revolutions that have comes in the past. Earlier this year I researched the 5th Industrial revolution for a presentation to SLA Asia.   I know there will be disruptions, as in the past, but it also a time for innovations and for new ways of doing things.  The only striking aspect is the rate of technological changes in the last few years.  Therefore, as this is such a ‘hot topic’ at present, I thought I could explore some of the recent ways it has infiltrated our way of life, and what it means for me as a library and information professional. 

Business is also changing due to generative AI, and now we can ask these system questions just like we started doing on Google(and other search engines) a few years ago.  The global market for AI is predicted to grow to US $1800000million according to Statista, a prediction on how some of these will impact on human related jobs and change our way of doing things.  There is survey conducted in 2021 with some of the jobs that AI should take away – like data processing, answering routine queries such as chatbots, problem solving and intelligence searching for large quantities of structured and unstructured data and content. It is great for us to harness the power of technology for human activity.  On arrival in Toronto Pearson International Airport in May, I recently went through most the immigration control using mainly artificial intelligence and machines such as facial recognition, and the microchip in my passport to match up the data and information that my stored on my electronic passport. Although there were delays caused to flights when the technology failed a few weeks ago at some London airports. However, it was definitely very high-tech and advanced compared to the Immigration Officer who served me in India and Italy, but it does mean that there is a loss of jobs and a reliance on technology. It was ironic that the time I gained going through an automated immigration and borders process in Toronto – the suitcases took ages to come out of the aircraft as there is a shortage of staff to get them to passengers.  Perhaps robots can be used in future to unload them from aircrafts to the baggage reclaim areas. 

Most retailers and marketers are able using it to create content – instead of sourcing and research original pieces of work – you can ask generative AI for some help. There are definitely more self-check outs in my local supermarket and I haven’t been in the large shopping centres recently but I imagine that we will see more use of technology in retail.

The World Economic Forum has this interesting strategic intelligence interactive took by McGill university, which recognises some of the advantages and disadvantages of AI for business and mentions the impact on the loss of jobs in the human workforce. It also has the impact on our social lives, and the way that entrepreneurship can use AI too.

One of my colleagues recently used ChatGBT for a patent query but apparently the results yield were many but the information was partly incorrect.  There are intelligent limits to all the unstructured content that might be there! There are obviously concerns and opportunity for us as library and information professionals to educate and scrutinise the content retrieved for our research and customers.  Disinformation and misinformation are the negative aspects of relying too much on AI, especially that which is not programmed to add value and cite reliable sources.  This is our professional role and an opportunity to enable digital literacy, educate and use ethical procedures.  I had one person mention to me this week that she used AI for her book – I haven’t read it as it is still being written, but I hope the information contained in the book would be able to stand up to scrutiny and evidence, especially if it relates to health and wellbeing.

In the real world, some are taking up the use of generative AI for helping with more routine and mundane tasks.  I saw that for social media and marketing – content and creativity can still be created by AI but marketers (like information professionals) will still have to look at ever evolving changes in format, new platforms, algorithm changes. Generative AI tools can be trained to produce content that is closer to a brand’s voice, but they still need a human touch to ensure guidelines are followed. Whilst generative AI can free up time for brand marketing, brands risk damaging trust by posting content that doesn’t sound like it came from the brand. Does this sound familiar? – “Generative AI can help with inspiration, but it isn’t a good fit for these other cases” – (eMarketer – ChatGPT and Generative AI for Social Media Marketing).  I love how the report actually warns that people already have low trust on social media so they are encouraging people to not pass off AI generated content as their own.  Good advice!

There are many positive initiatives that are being developed for AI, Machine Learning, Chatbots, and other forms of artificial intelligence and data science.  I have the benefit of passing by the Alan Turing Institute (the National Institute of Data Science and Artificial Intelligence) very frequently as it is based in the British Library where I work.  There are always several initiatives with a focus on human-centric research and innovations, especially as the newly released white paper for data science with a focus on helping society after the pandemic and war.  The most recent initiative I saw by the ATI was the use of AI to help with preventing cyberattacks. The best thing about seeing this space and the enigma code machine is that we will always need the best human minds and brains, like Alan Turing, to help us solve some of the world’s biggest problems.  This should be a guiding principle for data science and AI.

Although I use technology for my work and I am attached to my iPhone, I don’t feel threaten by AI.  Not yet anyway.  I know we are talking about it and I have been paying more attention to it.  On the SLA Board we mentioned that we should be programming items on the topic, in my day job I have just been asked to prepare a discussion about it for our information services and I just read a few articles in CILIP’s magazine ‘Information Professional’ which reflects my views and calmness about it.  I do think there will be threats to some jobs but there will also be some opportunities to use it for basic as well as intensive information and intelligence needs.  I will probably revisit this blog post in a few years to see if my calmness was justified.  Perhaps I can use artificial intelligence then to programme my brain to look back too – just like in a sci-fi movie. For now, I will continue to encounter new AI developments one step at a time, and hopefully will understand this burning hot topic a little more each time.