Summer work and rest in the United States

A few weeks ago I went to my first SLA Conference Sourced Forward in Charlotte North Carolina.  I was due to go in 2020 but due to the pandemic, the conference was postponed until this summer.  I certainly was happy to finally be in Charlotte and I certainly didn’t envision that I would be attending in 2022 as their President-Elect 2022-2024.  As the saying goes, with ‘great power, comes greater responsibility’ – this was no less the case as we had a very full schedule with meetings and membership engagement.  It was great for leaders to meet and speak directly to attendees, as well as to attend the awards ceremony to very deserving winners for their achievements.

I am unable to comment in depth on the conference programme sessions (which I can still catch up on the virtual components) as I had other matters in hand with the board.  Obviously, I was blown away by few that I did attended, such as the opening keynote speakers, general and closing sessions. The opening keynote on ‘ReSourced Leveraging Library Infrastructure in Community Centred Projects’ by historian Dr Jennifer Garcon extolled the need for community group for finding the stories that are hidden in archives that may have been traditionally inaccessible from everyone due to barriers or power struggles.  She gave examples of building partnerships and leveraging resources to gain access for the benefit of the user ReSourced communities. Her talk also highlighted the need for digital preservation for local documents, personal stories and items. It truly was inspiring for the diversity and engagement levels of the projects mentioned.

The second general session called ‘Tell me Sweet little lies: racism as a persistent form of malinformaiton’ by Dr Nicole Cooke was great for exploring the multiple ways that information is used as a power tool for misinformation, disinformation and malinformation. This is a topic I have been interested in for a long time but look at the examples and some of the multi-layered ways that information is manipulated is very insightful as well as educational on how to prevent this happening – especially if it causes harm such as in medical or racial scenarios.  The final session By Dr Travis Wagner was great at highlighting the opportunities for understanding ‘The role of information professionals in crafting a gender inclusive future’.  As library and information professional, we have a responsibility to all our customers and I certain didn’t understand all the negative aspects of collection management and access that affects genders – I was shocked but also sadden by some of the practices that library patrons encountered as well as some of the discrimination in the content held in library and archives.  These larger sessions as well as the small education ones I was able to attend really reenergised me to return to the world with reinvigorated purpose and pride.

I also have a great time at some of the social events in the evening in Charlotte to going around some of the close blocks near the Charlotte Convention Centre.  I hadn’t realised that I would have so little time to explore and really didn’t go to the some of the local tourist attractions such as the Nascar Hall of Fame or the Mint Museum.  Perhaps if I make it back to North Carolina one day – I can get a chance to seem more of Charlotte.  In all, it was a great experience and I was so pleased to see so many SLA colleagues, members, our industry partners, supporters and friends.

After Charlotte I wanted to make sure I made the most of being in the USA, and therefore took an internal flight to Florida to spend time in Fort Lauderdale and Miami.  I was truly impressed with the beaches, the weather and the amazing architecture! You also see lots of different types of vehicles that you just do not see here in the UK.  There are local business and trains but I mainly stayed in local areas or went out with family. 

One of the recommended tourist sights of natural beauty and ecological interest was the Florida Everglades.  I was pleased that my hotel was able to arrange a pick up from the hotel and I was able to directly to one of the areas with facilities for tourist.  It was my first drive along Fort Lauderdale area and then on the Everglades.  I do love the holiday feel and look of this part of Florida and that the beaches were endless (apparently 600 miles of beaches).  Once we got the Everglades, it was a very hot day and the humidity was unbelievable.  The Everglades is one of the world’s largest wetlands and therefore was real delight going on the airboat long the lanes of the everglades.  It was interesting hearing about the indigenous tribes Seminoles, and how they lived around the Everglades.  The grasses, lilies, pond apples, mangrove and other plant life thrives in this wet and subtropical climate. And everybody hopes to see an alligator in the Everglades and lucky for us in the trip – we saw three alligators in the water! There was also an alligator taming show and you can actually hold a baby alligator. It was a great experience of a natural beauty and I recalled the 1970’s US TV series Gentle Ben, which had great scenes of a game warden family, his son and a tame bear who frequently went on an airboat. 

I was able to spend time with some of Caribbean diaspora at one of their local Caribbean restaurants where they were selling food, drinks, music and lots of Caribbean cheer on a very hot Sunday.  I totally get that these communities where there celebrating there Sunday with their Caribbean people, especially just after a cricket game with India.  There was music, a rhythm section and also a visit from world renown cricketer, Brian Lara. I also have some experience of the local night life by going to a Latin bar on in the Las Olas area and also in downtown Fort Lauderdale to an Italian bar.  It was great to see these areas and the night life that is famous in Miami.

The next interesting aspect of my holiday was taking a city bus tour around downtown Miami.  Miami got its’ name from the river that run through it by the indigenous tribes to the region.  Later on, Miami is the only American city that has been founded by a woman – she was Julia Tuttle known as the ‘Mother of Miami’.  The region is definitely very cosmopolitan and had a large Latinx community.  Very frequently I hear Spanish and a lot of the local shops had Latinx food or signs.  On the bus tour to the city we saw several of the Art Deco buildings that is in abundance in Miami.  The reason for the high concentration of this type of architecture is that there was a hurricane in the 1920’s which destroyed all the buildings and it seems the Art Deco style was popular at this time.  It really is amazing to see.

Cubans also exiled to Miami with the 1960s and the area Little Havana still has a large Cuban community with tobacco and coffee shops, with cool looking restaurants and musical venues.  The area is known for its cultural and Cuban community significance as well as it being a place for new South and Central American immigrants. One of the most famous and beloved Cuban-American superstars are the Miami Sound Machine.  It was great hearing one of their songs on the Hotel PA system when I was there.  The tour bus also showed us the recording studio to the Miami Sound Machine, and their funky colourful building.  I do recommend the bus tour to see all the sights without the hassle of driving and the waterways were great to see how the islands of Miami are linked up by bridges etc.  There was a misunderstanding with timings, and I was unable to go on my boat tour around the Miami islands – hopefully I can go another time. 

And while much of the diaspora has moved onto greater pastures around Miami, Little Havana continues to be a vital launch point for immigrants from South and Central America who bring their flavours, rhythm and hardworking spirit to this vibrant community.

Time Out

https://www.timeout.com/miami/little-havana

I particular liked my hotel in Miami for the ambience, the beautiful pool area, architecture and garden.  I really felt like I can visit there again someday and loved that the beach was only about 200 metres away.  The water was clean and fun to splash around in but I was not brave enough to go on any adventurous water sports or out further. It was the Atlantic Ocean and it was awesome seeing so much beautiful kilometres of beaches. 

More than anything, I was happy to finally visiting Miami after hearing about it for so long on another TV series such as Miami Vice.  It is also not far from Trinidad so lots of Trinidadians go there on holiday and have said that is a good place to visit.  I thank my family for their hospitality and for showing me around their amazing Miami and Fort Lauderdale. I certain would like to visit again and explore the region a bit more – event a far down as Key West.

Mission Possible – Libraries & Information Pros Collaborating

It seems like a long time coming but libraries collaborating is happening…again. At least for me. This month has been busy just with my work which has been great for giving me a purpose and mission. I seem to have been fighting for the last 15 plus years.  I suppose I still haven’t gotten use to just relaxing as it has never been easy for me.

We get visits from lots of people who wants to visit the British Library, which is always a pleasure to do. This month I had two visitors from the library profession from Canada and Aotorea (native name for New Zealand). It is good to go around the library with fresh eyes. The building is impressive but also the different subject areas and physical layout. It seems like people and professionals are travelling again like Te Paea and Cellia who were travelling to Dublin for IFLA’s conference. It was nice to see other professionals like Loida from USA and Kevin from the Philippines there too showing there connections and activities on Twitter.

There are times when we meet people who are similar to us even though we have not met them before.  This is also when I used the word recently to describe library and I formation work, I said mission. The same word was used by Safy Al Ashqar, Head of the University of Mosul library, Iraq. Safy was a speaker for CILIP’s conference and I was introduced to Safy by a friend from SLA Europe and lucky for me, I was able to attend a staff talk at the library. Safy described the horrors of war and destruction on the building and collection as it was burnt and bombed. It was deeply sad to hear the stories of death and devastation. The resilience and tenacity of Safy and his staff is amazing and heartwarming. His presentation spoke of the bargaining for funds and equipment with creativity and design with new ideas he picked up from his studies in Malaysia. Out of 150 staff, Safy now has about 93 with 70 of them women. He understands the need for libraries for heritage, education, creativity, community and knowledge sharing. He was totally inspired for the connections and networking opportunities that physical spaces bring. He was offered ebooks for rebuilding a digital library but he elaborated on the need for physical spaces to meet, and to store physical collections. We all know that the first casualty of war is the truth and knowledge – from the burnt building and collection, there is new hope and regeneration all driven by a man and his community and staff on a Misson to make it possible! What an inspiration!

Last Friday I also went with my colleagues to the National Archives in Kew. It was great to visit the building although I have used their digital archive and often refer people to their enquiry service for registered designs and other intellectual property. It was great to be welcomed and shown around by their staff. We were shown original patents and trade marks, maps, storage areas for records, very large maps, library and reference areas, and the 1970s Brutalist purpose built building of course. As we walked around, you can actually smell come of the collection in the temperature and light controlled rooms. There were some great displays for the 1920s and parts of the reading room was aesthetically pleasing. I would visit again it is in my part of town but I am grateful to get the tour from the lovely staff. Mark Dunton has even written a book on British Prime Ministers of the 20th Century.

I wanted to remind you that the National Archives does have an amazing collection and we can use these items to create new stories and innovative ideas from what we research. It is also a great reminder that we are here to conserve and preserve for now but also for future generations.

Last week I also spent time in filming a new video for the Business and IP Centre where I work and the UK network of libraries offering support for Business and other creative use of libraries and their services. East Ham Library was nice and bright with great use of space for studying, resources, cafe and meeting spaces. It even has Salsa Classes on a evening! There has been a few libraries that have survived the cuts from the last 15 years, and it warms my heart they are thriving as spaces for those who need them for study, work, research, learning, meetings and creativity. There was also a definite community and civic engagement feel about East Ham Library.

I was also invited to meet delegates from the British Library’s International Library Leaders Programme, which was an intensive five-day residential course bringing together emerging and established librarians from participants from countries including Australia, Brazil, Chile, Germany, Jamaica, Kyrgyzstan, Slovakia, South Africa, Ukraine and the US. I lead a tour of about 8 librarians to some of the reading rooms with various subject areas, and as expected, they were impressed with the spaces and items in collection that were displayed (there are millions we can’t see). It was great to meet socially other British Library staff working on the Oceania collection, Living Knowledge, Higher Education and the newly appointed Caribbean Curator. I met again Nick Poole, CEO of CILIP, who is one of the best advocates for libraries, librarians, information profession, policy makers, civil engagement and for the profession in general. I also met with a Ukrainian librarian who has recently fled the troubles in Ukraine and it was great to here briefly what she is working on. I did pass on my concern and best wishes to her fellow Ukrainians in this difficult time.

A couple of weekends ago, I was able to participate on the request of the community engagement team in the Somers Town Festival, which is the close neighbourhood in Camden near the library. We were showing visitors on how they can use the library to start their businesses but also about the fabulous collections and spaces. It was nice to see some of the entertainment from spoken work, humanist choir, to Asian Classical dancing from an ex-staff, which I loved seeing LIVE in Trinidad or in film.

Breaking the News exhibition is also on until the end of August and I was excited to see this. I had the benefit of a group tour with a Curator who gives you the insights and stories of the items on display. I still like to let people know that information comes in various formats, and we have to still use and…preserve these for the future.

I wanted to also wish my colleagues in SLA Europe a Happy 50th Anniversary and we recently celebrated careers which my own newly retired colleague Neil Infield. I knew Neil before I started working at the British Library because of SLA but since working at the British Library he was a great popular, capable and kind colleague who became a friend. I will miss him, and the four other colleagues who have retired in my department in the last two years.

This is a big month for SLA for their Sourced Forward Conference and the associations future, as I write this in my hotel room in Charlotte, North Carolina. I will share more next month or on my social media channels. There is great responsibility in representing the profession, our members, our stakeholders and partners. I am also giving this my best shot and much gusto! Stay for the ride as we find our destination.

Five Ps – reasons to be cheerful

In a time of great change, there are a few things that we can do to keep us grounded.  These usually entail a lot of thought and consciousness to remind us that change is natural, and sometimes necessary so that we all can evolve and develop. I have been quite busy with work and in my role at SLA, therefore have not had much time to spend on other things but I am due to have a more relaxing time soon and look forward to some time to reflect and re-energise.  Here are some thoughts on how I have maintained my positivity in the past few weeks.

  1. Elevator Pitching – The month started off great with the Dragon’s Den style pitching for start-up businesses for Project Remake which I mentioned in my last blog post.  It was a great evening hearing about business ideas, and I was truly impressed with the level of research and preparation that was presented to the panel of ‘Dragons’ and the audience at Linklater’s office in London.  I even learnt a few tips about how to do a great elevator pitch and some tips on business information presenting for when you have to cross examine an idea.  It was fascinating to hear the insights and advice offered from the panel and it goes to show that an effective network and support system are some of the basic ingredients for success.  

2. New Perspectives – I have been living in London for most of my life and sometime get visitors from abroad who I have to show around.  I am now at the point where I have a love-hate relationship with London, and therefore I can apply a critical eye when I see fit.  I am still forever picking up rubbish and reporting anti-social behaviour in my neighbourhood. The local elections were also on but this time I didn’t vote as I was busy with the above.  However, when I have a visitor from abroad – I try to show the city and my neighbourhood in a positive light.  There is history and old buildings here – it is good to see tourist sights and the city with these fresh eyes.  I know it is the same when I visit family and friends in other parts of the world.  I am getting to the stage where I have seen several tourist sites but there are new area to discover…even if I have been before – such as recent revisits to the Tower of London (considering it used to be opposite to my office for four years and I used to see it often) and Brick Lane. 

Reminding myself of my own enthusiasm for the city is great too.  This was the case when I went on a walking tour of the Georgian Mayfair area of London.  I remember the early days spending time around those parts and yet there is so much more to discover after hearing about the area in the guided tour.  I hope to take the Tube (underground train) again one day and have a walk around the area to admire the architecture again.  It is refreshing to see things in a new light with added context and a fresh perspective.  

3. Perennial Renewal – Just like the blossoms and bloom that come out at Springtime, I always feel quite positive at Spring as the flowers and more daylight hours allow us to enjoy more time and warmer outdoors.  I also love buying new plants for the containers that did not last the pervious winter and get some new herbs for us in the summer months.  I always have a wish list of plants that I no longer have, but sometimes even though I go to several garden centres, they still don’t have what I want. Therefore I have to look for them online or wait another year to try to source the plants.  

I didn’t get a chance to make it to Beth Chatto’s Garden last year but I would definitely like to go to see it this year.  I have also come to realised that we are still very lucky to have green spaces in such a built-up area. However I am getting to the point where I do want to be in a quiet countryside or near a beach to relax sometimes.  

For the time being though, I still love looking at all the flowers in my local area and enjoy looking at all the beautiful plants and flowers in garden and local parks.  The best things about spring are being enthuse by other gardeners and new plant knowledge, and therefore it is the perennial problem.

4. Perseverance – In times when there are too many changes or you just need to stay on the roller coast of life – it is hard to do everything to the best of your ability and that is what I am feeling at present with trying to tie up loose ends as I prefer for my first trips overseas since the pandemic.  I am having to make sure that I am really organised, as well as trying to maintain high standards for all the things I need to get through in a short space of time.  

I guess what is keeping me going is my tenacity as well as perseverance to complete the task in hand.  I can easily decide that I can give up on some of my commitments but I have only let a few slip in the last few weeks – such as not attending my book club as it is clashing with my work or volunteering.  I know that one day in the next couple of years I will have more time and therefore I would like pick up where I left off.  I miss chatting with the other members of the book club.  I am also learning new things in my leisure time and have been tempted to drop them too but I decide to continue with them for our wellbeing and fitness and trying to fit them into my work and family life is something I literally have to persevere with to ensure that I have a work-life balance.  I am fortunate that can do this.

5. Personal Development for me – It is true to say that I am being challenged on many aspects, as nothing ever stays the same.  I have recently been looking at all the areas of information and library management to ensure that I am keep abreast of all the new thoughts leadership pieces as well as the ability to set the agenda and look at new trends in my field.  I have been very pro-active with my development and do find that I am now at the stage that I do know a lot with my experience, as well as with my active life.  I do find that I am happy to take on new challenges and learn these new experiences.  I am at a stage where I am able to take these opportunities as they are presented and make them work for the best outcome on a case-by-case basis.  I probably would have been a little less able and confident to do this perhaps about 15 years ago but after 28 years working in business information – I feel confident to tackle any challenges and opportunities that may come way.  It was really great to take part on several international events last week and to showcase the breath of way that we can give value to communities on various topics and how important our role is now and in the future.  I feel utterly positive for our place in time as information professionals – and I knew this will always be required in the long term.  

So these are my 5 Ps for the last few weeks – I initially thought that I did not do much but then realised that I actually did go out a bit.  With these points in mind, I look forward to some relaxing time with family and friends as I have a holiday, rest and to raise a cheer or two! Cheers!

Life after prison – new ventures for employment and business

The last weeks has been great for me doing something new and learning about new issues – by this I meant learning about the Criminal Justice system and meeting several organisations, legal professionals, charities, leaders, academics, and persons who are committed to helping returning citizens (preferred term now rather than ex-offenders) by supporting them to resume their lives with education, business opportunities, employment skills and support. We were invited to take part in the project known as Project ReMake, which was the starting point for getting involved in this area of work.  I will discuss some of the people, organisations, leaders and programmes I have met and how I understand a little bit more on the great work, policies and the tasks still in hand to help with a very complex and emotive criminal justice system. My disclaimer is that I don’t have much exposure to prisons neither the legal system, so I am unable to speak in detail about those areas.  However, who knows, perhaps one day I may visit a prison as part of my work in libraries and as an information professional, as have my ex-colleagues for presentations in the past, and many other prison librarians. 

When I first start in my current role at the British Library, I received a handwritten letter from a prisoner who was researching kenkey (cornmeal) in preparation for starting her business when she was released from prison.  At that time, I hadn’t received any enquiry from prison before, and although I was able to find information and post it back to the person – I never met the person nor was I able to follow up and find out how the person got on with her business venture when she was released.  I still secretly wish she is doing well and even if the business didn’t happen – I admired her well-written letter asking for information on the topic. 

 “No one truly knows a nation until one has been inside its jails.” – Nelson Mandela

Fast forward to earlier this year, it was a nice surprise to be asked to help students in the Project ReMake project by letting them know the wealth of free resources, access to expertise and support available for business ideas and creativity from the British Library.  I was very motivated from the start after meeting project leader Judge and fellow well-connected Trinidadian Judge Kameel Khan.  Kameel was able to introduce us to the graduates from the previous cohort, as well as the large number of support organisations (from universities to charities) who would assist in the project for this programme.  The introductory session was really heart-warming and inspiring on how important the learning opportunities and support are for someone trying to restart their life after their time away from society.  This initial event happened in late February, but since then I have learnt a lot more on the organisation, people and issues for assisting as well transforming or restarting lives and communities.

The one class I attended was also very useful for me as the trainer covered Competitor Intelligence, but due to time constraints I wasn’t able to attend other classes.  However, I have since hosted about four groups of persons who have visited me at the library since the project initiation and they are amazed with our access to resources and support available for starting their businesses.  One person dubious why I wanted to help and offered to help and support him without looking or asking for something in return – I had to point out that most librarians actually are kind and do support people and businesses all the time!

There are quite a few prison libraries, and CILIP has a Prison Libraries Group. These libraries are there to provide access to education, literacy, skills and leisure, and…perhaps escape in the books that they read.  The Prison Library Group are doing great work by their Twitter feed and seems to be popular with their programme of engagement with books, reading and education. Their mission is interesting for the provision of library services to prison communities as from their newsletter in 2021, I found the link to The Hardman Directory which offers a free online access as well as ‘contains information on grant schemes and start up loans, education, employers, housing, benefit changes, debt help and mentoring; all relevant to prisoners and/or ex-prisoners and/or to people serving their sentence in the community’.  Their work is very important within the prison system and for preparing return citizens.  I do recall going to an Italian food exhibition in the early 1993s where there was buffalo mozzarella made by female prisoners in the UK.  And recently, colleagues have mentioned that there is a fashion line pop-up in Westfield by ex-offenders called Blank Canvas

Some of the criminal justice organisations I met are doing great work for restoring lives on employability and training skills for people who want gain employment or start their own business.  Some of these organisations that I encountered recently are:

  • Working Change – this is a charity who is the UK’s only employment charity solely for women with convictions.  It was great to hear the support as well as the opportunities for training and learning new skills for women.  There should be more organisation who offer employment.  One example was Capita when I attended the Project Remake event. https://workingchance.org
  • The Corbett Network – has been going for over 40 years and Lady Val Corbett was very pleased to hear about the access to business resources and support we have our library. What was more impressive – is Lady Val’s networking lunch with amazing partners organisations and leaders who are stakeholders in the criminal justice system. It was one of the most memorable networking events I went to as we were discussing persons who were still in prison and how we can support them in and outside.  Some of these programmes included Sainsbury’s employment opportunities, Meganexus Digital Academy for prisoners, and Children’s charity for highlighting the issue with children left on their own to fend for themselves whilst their parent is in prison. https://www.thecorbettnetwork.com
  • Bounceback – I was able to also meet this charity who are helping people with employment skills and turning their lives around.  There is also great at driving lots of people back into work with partner organisations with high success with preventing re-offending.  https://www.bouncebackproject.com
  • Clink Charity – The Clink Charity works to train serving prisoners in catering skills within a real-life work environment whilst helping them gain academic qualifications. They offer great menu opens by students who are working to gain skills and qualifications in the food and drinks industry. https://theclinkcharity.org

One of the main highlights from the last few weeks is the Lady Val Networking Event at the appropriately ex-court dining room at Browns in Covent Garden.  Lady Val was amusing and deeply passionate about Prisoner Re-integration with her Corbett Network… “coalition of charities, social enterprises, and non-profit organisations and businesses with a social mission. These decision-makers are dedicated to reducing re-offending by helping people with convictions find and keep a job”. 

Prison – You may be confined by it, do not be defined by it.

– The Corbett Network

The Chairman of Timpson, James Timpson, was the guest speaker at the lunch and he was one of the best speakers I ever heard! He obviously was influenced by his parents who fostered children whose parents were in prison.  One of his first visits to prisons was when his mother took him and his siblings with her so the foster child could meet their parents in prison.  James spoke of his leadership ethos of kindness and techniques for getting everyone on board and in work with trust, family friendly policies, as well as a real commitment and strategic focus to help ex-offenders to gain training skills and meaningful employment.  He likes people who relish the trust bestowed on them, staff recognition and had some personality to work and service customers.  He was very funny and engaging in his stories, such as have a Rolls-Royce for an employee of the month at Timpson, staff fund for hardship and support on whatever they like (engagement ring, divorce etc), having a day off on your birthday and measuring the happiness index of employees to judge moral and motivation levels.  James also mentioned other great companies, such as Greggs supporting ex-offenders.  We discussed how entrepreneurial most offenders are due to issues prior to offending, or whilst in prison using very little to get what they need (within reason obviously in prison). I was also pleased to hear James mention his roles in prison reform boards, government policy and improvement for criminal justice advocacy. I found out that The Netherlands is also offering great rehabilitation for prisoners to the point that they are closing a third of their prisons.   We certainly have a Champion and angel in him.  Last but not least – it was heart-warming and blessed to heard James end his talk on the importance of kindness, as well as love.  One man talking to room full of women about this was truly impressive and resonates with my own motto.

On my closing note about the project, I only recently was referred to Lucy Vincent from the charity Food Behind Bars who teaches prisoners to cook their own foods and give them skills that they can use when they come out of prison.  Coincidently, the British Library was hosting a Food in Prison event which was interesting to hear the motivations of their business – such as there was no one focussing on the plight of prison food or even talking about it.  Lucy also feels like she is giving a voice to people in prison.  The other panellists had great thoughts on the state of the funding and support for prisoners – there seems to be no interest in making the food interesting or nutritional as the prisons are ‘not on a holiday’. Lucy is hoping to counter this with using the great bakeries, facilities and equipment available in Brixton for making food, as prisons used to in the past.  However, they discussed health, wellbeing and hope for prisoners in happy prisons – whereby we should make better people and societies and in the long run.  This makes sense for cost and benefits analysis with less financial strain on the prison system.

We can examine the capitalist side of prisons and hope for better in future! On a few of the events – the corruption and privatisation for profit of the prison system was mentioned.  Just as I recently read about prison system in Akala’s book ‘Race Class and the Ruins of Empire’.  However, these discussions, thought leaders, activism and businesses – including Judge Kameel Khan – are inspirational and really are doing great work in giving us solutions to a very complex criminal justice system. 

I look forward to hearing some successful business stories from these graduates from Project ReMake, and great examples of good citizenship for those who are motivated to make the best of their new start and ventures this time around.

Crisis preparedness and pragmatic business continuity

It seems like the last decade there has been crisis after crisis – recession, terrorist attacks, extreme weather, Brexit, pandemic, conflicts such as in Syria and Afghanistan, and now the Russian invasion of Ukraine.  These are in our recent memory and it really which is having an impact on our aspects of everyday life such as standards of living, rising costs, well-being and freedom. Some might argue that everything is fine and there is no crisis but only just a lot of media hype.  I beg to disagree. There is a real human instinct to have a bit of peace and calm, and I don’t seem to have that at present personally.  However, in a personal and professional capacity – we can use these experiences to prepare us for any future crisis or issues that may arise in the future.  There is a solid belief that we can prepare, plan and implement our actions plans, responses and be crisis and disaster prepared. However we should be ready to be able to continue with our lives and work after these crisis…as we have been doing most of the time.  It is imperative that we have carried out exercises that reflect this and that we have pragmatic solutions to help us in such situations.

“You respond like you train.” 

Source: Everbridge https://www.everbridge.com/blog/the-importance-of-conducting-disaster-preparedness-exercises/

For just over a year, I have been involved in the crisis preparedness council for SLA called the Workplace Preparedness and Response Council (PREP) Council.  This has helped me to focus and understand the topic a lot more as well as find out the various methodologies and best practice that is available for us to adapt and adopt for our organisations.  I also looked at this generally from a type of business but also from the library perspective there are specialist areas we also have to away of in terms of physical and virtual spaces as well as our staff and our patron or customers.  I will now broadly talk about some of the insights I have learnt in the last few years. 

The first major professional crisis I had in my working life was the Millennium Bug – when we were getting closer to the year 2000 when our DOS based library management system would not renew for our journal subscriptions from around 1997 as the following two year’s subscription could not cope with digits 00! There was a lot of planning and talk about how the millennium was going to affect us and most people believe there were going to be major disasters.  However, we were able to procure and implement a new Windows library management system for a few years and therefore we got over the hurdle.  We all seem to use the year format 2000 from here on with the lesson from the past that the 00 maybe be an issue again in 75+ years. I most likely will have to leave that for future generations to worry about. However, we now do have the threat of cyber-attacks, and information security for data breaches, privacy and other risks are some of the standard ways we have to think of our data and information management for the technologies and systems we use or have in our infrastructures.

There are many crises that has directly impacted on us.  As the 1990s was busy with IRA threats, the 2000s and 2010s had regular terrorist attacks on a major global scale.  Theo obviously had repercussions on our ability to move around freely and safely.  Climate change has also seen us experience severe weather and as the evidence implicates – we are still likely to experience floods, fires, snow blizzards or droughts.  I remember when we had a snow storm in 2009 – London came to a standstill due to the trains and buses unable to work and run efficiently at this time, therefore most companies asked people to work from home.  Only a few weeks ago we also had the Storm Eunice also created a lot of havoc and damage.  I also know that there are raging fires in California when I spoke to my US counterparts as well as flooding in parts of the Caribbean where I am from.   Climate change and the risks related to it are talked about a lot more and it is great that there have been some actionable ways that we can get to net Zero. 

In this present time, there are two other apparent crisis that we have to live and get through together – the pandemic and conflict in Europe.  We have now had our second anniversary in the pandemic and it is likely the conflict will also be in our forethoughts for the shock of seeing war in this scale in the 21st century.  We haven’t been immune to the troubles in other regions – the current one is closer, and access to the visual destruction as well as the humanitarian cost in the sheer number of refugees that is really devastating. The impact on normal and basic human need, as well as death in these conflicts puts everything we treasure in perspective.  The response of the international libraries, archives, museums and heritage organisations and organisations has been great in solidarity with these devastations.  Misinformation and censorship have been some of the main disasters of this conflict too – one another war front there has been an information war to gain ground and points in the fight. 

There are many other human and natural disasters that will continue to have a direct impact on people, home, nature, regions and ultimately us and businesses.  The best we can do is be prepared to practice, prepare and plan. 

At this stage in the pandemic, we should know some of the corporate risks we are likely to encounter and we should really use this period over the last two year as a learning point to help us continually think of how we can continue to do business. 

Business continuity planning is a way for a business to increase its ability to survive and recover from disruptive events. It involves identifying the types of events that potentially threaten the business and developing step-by-step procedures and checklists for dealing with these events, so that the business can continue to operate as effectively as possible.

– Complete Business Reference COBRA – Factsheet Business Continuity Plan.

As part of SLA’s PREP Council, we held a great event last year with the expert author Guy Robertson on disaster planning, with his latest book entitled Disaster Planning for Special Libraries’.  Guy really understands the library and information industry, and I particularly like his real examples for professionals to also practice their plans but also to stand around in a circle without the paperwork and talk to each other memorised details from ‘the head’ about the issues they would have to do make sure that the business is up and running again, smoothly and safely.  Guy also mentioned that most businesses and situation is unique so very often there is no one size fits all for disaster and business continuity plans.

“Crises and deadlocks when they occur have at least this advantage, that they force us to think.” – Jawaharlal Nehru

We’ve all been through fire drills.  Let’s be realistic – it is good to plan and prepare so we know the drill but sometimes emergencies don’t give us time to access or follow the best laid plans! I do like how Guy also mentioned the whole close community for planning and responses to disasters and emergencies – even to remind us about the safety of pets. However, as mentioned in this great resource for business continuity plans templates – it states that “without a business continuity plan…you are opening up yourself to unnecessary risks”.

I looked at several business continuities plans which generally had the action planning in general themes from the purpose of the plan to reviewing intermittently (if you would like a copy of our suggested actions – do let me know). Our top topics we suggest you plan and practice for a Business Continuity Plan are listed here:

  • Purpose
  • Planning
  • Risk Assessments & Threats
  • Prevention – Before a Disaster
  • Preparation – Before a Disaster
  • Response – During a Disaster
  • Recovery – After a Disaster
  • Reciprocal Agreements
  • Review Plans Intermittently

“Don’t wait until you’re in a crisis to come up with a crisis plan.” – Phil McGraw

As uncertainty and threats are still likely to affect us now as well in the future, I hope I have piqued your interest in this area and you are confident that you have covered the risks that are likely to prepare for a crisis, disaster or problem.  With all that we have faced in recent years, we have also learnt a lot about ourselves and crises.

As I end, I wanted to share my appreciation for all the humanitarian aid, fundraising and support I have seen in recent years and months from the pandemic to the recent crisis. You may have heard that we are facing some of the worst international humanitarian crisis for about two decades – hopefully we can use this knowledge to help us to act.

 “Since the world has existed, there has been injustice. But it is one world, the more so as it becomes smaller, more accessible. There is just no question that there is more obligation that those who have should give to those who have nothing.”

– Audrey Hepburn, actress and UNICEF Goodwill Ambassador

What is Good Citizenship?

What is good global citizenship?

I have been thinking about good citizenship recently after I heard a few EU citizens mentioned taking a citizenship exam for British nationality due to Brexit, despite living in the UK for years.  I too had to get my British citizenship through a naturalisation process about 20 years ago to ensure that I would not have any immigration issues, as I encountered in 1995 before I married my Italian husband (a long story for another day).  It has made me focus on my thoughts on what it means to be a good citizen in my view, and as I am Indo-Trinidadian – I have a very broad view of what a good global citizen represents.  We live in a very interconnected world with access to news sources all across the global right at our fingertips.  We can focus on the issues and topics of interest very easily, and therefore we must make personal decisions and responsibility for our thoughts, ideals, participation and actions as good citizens.  I have also tried to do some research into good citizenship, and in a personal, professional and corporate capacity – it really comes down to our values and identity with private and public participation as citizens.  I will try to explore some of my personal views on here now, and how it is represented in the images I shared. Do feel free to let me know what good citizenship means to you too.

Here are some of my thoughts about good citizenship:

Freedom – The Greeks where one of the first people to formally discuss citizenship where scholar Geoffrey Hosking writes:

It can be argued that this growth of slavery was what made Greeks particularly conscious of the value of freedom. After all, any Greek farmer might fall into debt and therefore might become a slave, at almost any time … When the Greeks fought together, they fought in order to avoid being enslaved by warfare, to avoid being defeated by those who might take them into slavery. And they also arranged their political institutions so as to remain free men.

— Geoffrey Hosking, 2005. https://en.wikipedia.org/wiki/Citizenship

It is interesting that the formal recognition of citizenship actually was birth out of the ancient survival clause to protect oneself and to ensure freedom.  I like this as it reinforces the feeling of belonging and loss of citizenship (such as with Brexit).  Yes, I gained some freedom and a greater sense of belonging (due to post-colonial history) to live and work here when I got married to an Italian but…I did lose my EU Citizen when the UK exited from the EU.  I know I could now apply for Italian citizenship but I am not looking forward to the bureaucracy, as it was apparently a lengthy process when I did try 25 years ago.  Perhaps it is easier now since Brexit. I dreamt of spending extended time in Europe as a teenager – and although I have been on the continent for holidays – I haven’t been for long relaxing periods of time (perhaps months when I retire, I hope).  I can only dream that this may happen in future.  Freedom of movement and the rights of a citizens are definitely reasons citizens feel proud to belong to their countries or nationality.  I have enough negative and positive immigration experiences on this issue to appreciate what makes a good citizen in the official sense. And I prefer to be a citizen rather than a subject in a feudal landscape.

Civic Engagement – As a child, my first encounter with the word civic was in the local Civic Centre in my village in Trinidad. This was a place where the community came together for learning, meetings, social and cultural activities.  It was also opposite a park, therefore very accessible for larger events and I do recall bazaars with stalls and music in the 1970s.  I remember my mother and other women took classes on string art and macrame in the local civic centre. These were great for building communities at that time and I am not sure if the same activities happen now there at that particular civic centre.  I do see that there are still quite a few civic centres in Trinidad and Tobago, and I hope this level of engagement carries on to build communities.

Fortunately for me, I live in a part of London which has a high level of civic engagement covering many areas in society such as – arts and craft, volunteering, activism and value-based activities for the good of the public and community. These have taken many forms, such as the local art trails, guerrilla gardening, environmental campaigning, public health and safety, etc.  Civic pride, engagement and commitment are apparent in many of these activities in local venues, and sometimes even on the street and public spaces.  Volunteering and micro-volunteering are some of the ways good citizenship manifests itself, and it really is the best way to ensure that you start being good citizens…from even within our neighbourhoods.

“Everyone can be great, because everybody can serve.”

Martin Luther King, Jr. 

Localism – Now if we take this same energy and widen it out a bit more we have…localism. This obviously in my context relates to being a Londoner for over 30 years – in fact, I have lived here longer than I have lived in my country of birth.  I used to care a lot about London but having worked in the heart of London – I have a bittersweet relationship on how it has turned out for me.  It really is personal.  I do get angry that there is no police station and support in my neighbourhood when we need it, the streets are dirty with litter and fly-tipping (I remember my Canadian Aunt telling me this in 1980s before I lived in London), frequent anti-social behaviour (ASBOS) and Londoners are still unfriendly.  I honestly have a friendly demeanour which was nurtured in the village and home I was brought up in.  Someone told me he thought I was on drugs when I was smiling all the time in a pub when I first arrived here.  I would like to see this as my natural happiness index

Although I have a love-hate relationship now with London, it is my home.  There are still issues we need to work through together, such as crime, environmental treats, climate change, expensive housing, travel issues, supporting local businesses, coming out of the pandemic etc – but it is great for access to international arts and cultural diversity, science and other educational institutions. I do know that I cannot live in a small town in the UK – perhaps for a little while but not for long.  I still take pride in the city where I live, and I will protect and contribute to my little corner of the world in whatever small way that I can. Yep, I am part of the metropolitan elite!

“There are decades where nothing happens; and there are weeks where decades happen” Vladimir Ilyich Lenin.

Globalisation – In a much wider perspective, I know globalisation has negative connotations due to the exploitation of companies, resources and humans.  However, there are still positive aspects of globalisation, especially as an international and multicultural society. The result is I am a Global Citizen! If like me, you grew up in a small island in the Caribbean, looking beyond the horizon to the rest of the world – being able to work, travel, lead and participate in global activities is a privilege. My heritage, place of birth, country that I live in and the friends and relatives I have abroad – I have a personal interest in all these regions and I am certainly outward looking.  As I write, Ukraine has been invaded by Russia and the news is distressing in the conflict, such as seeing death, damage and refugees making their way to safety to other countries.  It is also heart-warming to see other Ukrainian citizens stay behind and fight for their country.  I am not sure what I would do in the same situation.

As a Global Citizen, I want peace on Earth.  I don’t want humans to suffer. I want us to live in a World where we accommodate and respect each other values…peacefully.  It sounds a bit cliché but these are basic human rights and privileges.  What happens in one region affects us all – albeit climate issues, technology, health or even good old fashion joy! We should all take more pride as Global Citizens to help one another and to work on world issues, sustainability and challenges together.

According to UNESCO, global citizenship education (GCE or GCED) ‘develops the knowledge, skills, values and attitudes learners need to build a more just, peaceful, tolerant, inclusive, secure and sustainable world.’ 

Education – My deceased sister was a very academically brilliant and outgoing child in primary school.  One year in primary school, she received three prizes for her achievements – one of them included a prize for Good Citizenship. She received great encyclopedic books, I remember one of book was called ‘Tell me Why’.  I had the benefit of also using these books to gain lots of knowledge and trivia due to her brilliance.

‘I never found myself in a book’: Patricia Grace on the importance of Māori literature 

https://en.wikipedia.org/wiki/Patricia_Grace

Education is one of the most important factors to make us good citizens and human beings throughout our lives. I remember doing ‘Ethics’ classes in secondary school where these principles were instilled. There seems to be different school of thoughts for history and cultural curriculum depending on what part of the world you are from, which impacts on our views. As adults we can learn to accept different arguments but encouraged to have a diversity of thoughts and perceptions on topics with access to information. We all need to remember from time to time to be kind and understanding to fellow humans to encourage engagement and exemplary citizenship. I recently saw a film ‘Cousins’ based on a book by Patricia Grace on Moari culture, where their culture was not appreciated or respected enough to encourage that relationship to be mutually respected and understood. I hope it is better today than the 1950’s when the book was based. I follow a South African activist and she inspires me with her advocacy for various causes as a global citizen. Education and great role models can teach us small and large acts of good global citizenship regardless of where we live. We do collaborate and learn from each other plus technology makes this a lot easier!

Once again I am looking at a big topic where there are several published research written for us to answer the questions and explore the concept of good citizenship. I hope working through my thoughts here on what it means broadly to me will resonate, reflect or rouse some of yours. Whatever way you look at it – we are all citizens of the world.

Lifelong learning – never stop learning

“There is divine beauty in learning…. To learn means to accept the postulate that life did not begin at my birth. Others have been here before me, and I walk in their footsteps.” ―Elie Wiesel

Due to the pandemic, I have been able to attend a whole lot of online seminars, training and talks, as well as having more time to do some of my hobbies with less social activities happening.  This has allowed me more time to learn new topics and do some things that interest me. Also generally in my work in libraries and information centres, there are some great aspects of doing research work with our patrons, and we are recognised in this process and cycle of information gathering, that we create a personal knowledge pool in what is known as the information society. There – a mouthful of words, but you can earn and learn!

In the article ‘Never too late to learn new tricks’ (by Julie Winkle Guilioni in Chief Learning Officer November 2018 ), research conducted by Zenger-Folkman is mentioned on as people grow older, their confidence grows, defensiveness shrinks and receptivity to feedback expands. This allows older workers to shift from what Jack Zenger and Joe Folkman refer to as a “proving mindset” to an “improving mindset.” Additionally, the more seasoned brain is better able to absorb next-level skills and nuances.

According to John Barrett, executive vice president at Aon, “For younger employees the game is fast; they don’t see the big picture. But for more experienced employees, it’s a lot slower. They know the endgame and where they’re going … so they can take in more and learn more along the way.” This is exactly why I wanted to write about lifelong learning.  There comes a point that our knowledge and wisdom are great, especially in my profession – but nothing stays the same so we are continuously learning, adapting and applying new knowledge to the work that we do. This sometimes happen in our everyday lives too.  Learning and leadership have no age limit, and so too is our ability to learn new skills, education and new subject areas of interest to us. Learning is one of the most beautiful aspect of life and it literally keeps our hearts and minds ticking.

As a curious child, I loved learning and reading but I certainly wasn’t a bookish child – I found it a chore and was happier playing outdoors, watching television and chatting with friends and neighbours.  However, compulsory education does give you the structure to carry on learning in formal schooling in a classroom environment.  In hindsight, there were other learning context going on growing up in the Caribbean – such as cultural and religious practices, community activities, sports, popular culture and social life.  Those formative years in the Caribbean was at a time when we had frequent celebrations and activities to hear stories, take part in traditions and cultural occasions.  These all contribute to my worldview, especially for the arts and multicultural understanding.  My parents also encouraged us to go to the temple where we were taught Hindi and Indian music.  I even got to the point where we did exams up to secondary O’Levels in Hindi but I didn’t retain a lot of my learning of the language, just like my French and Spanish lessons, as the languages were not used frequently afterwards.  I had lessons on playing the harmonium but did not pursue it for long as was busy at secondary school.  Fast forward to the late 1990s, I also did Italian evening lessons for two years before I had my children. However a few decades later …and I am pleased to say that I have restarted music lessons about three years ago, plus I also started doing Italian lessons on an app (when I have the spare time).  I do hope in the next few years that my music lessons and Italian will be at an acceptable standard.  The most important aspect of this – I am doing this learning now for me. 

“Live as if you were to die tomorrow. Learn as if you were to live forever.” – Mahatma Gandhi

Hopefully I have got you interested in what I want to say about learning. Firstly, the concept of lifelong learning implies that we never stop learning and the more frequent the opportunities the better! There are two aspects of our current lives that acts as a conduit to this:  1. Time – we have in the pandemic and 2. Technology – that has enable learning.

In the last few decades, the internet has transformed the way we are living and it goes without saying, the way we learn from online sources. Everything is a lot more accessible.  Social media has its’ haters and troubles – but I am a fan and learn so much from it.  This includes not just formal insights or programmes, but fun and international cultural aspects I would not normally see on traditional media.  Time is crucial and with the pressures of earning and living, we have little time to spending learning but with current slowdown of social interactions – I seem to have more time to read or do my hobbies.  I would still like to take up yoga and more interesting physical activities like dancing, however my time is limited and I can aim to do so in the future.  

The pandemic really has given us the opportunity in time value to slow down a bit.  In the last few months, I have been busy attending lots of seminars that are of personal interest such as a recent talk on Transatlantic Slave Trade.  Although I may have spent several hours being taught this at school, I am still getting use to new knowledge and information now and I have some time to learn.   As I work in a library and as an information professional – every day or every week at least – we learn something new.  Be it trivia or information that can be used in our work.  Enquiries from our customers also give us very interesting insights as part of the research process.  Just before the pandemic, I went to an exhibition at the Barbican’s whereby the dancer Loie Fuller was featured.  It was ironic that soon after I received an enquiry at work about how she protected her dance with intellectual property. So sometimes creativity and culture make work enquiries fascinating.  There was another query being discuss recently about a Beano comic magazine having a prior art design for a pet door opener, and coincidently there is a whole exhibition on the Beano in London.  These little references are great when you see how the present and the past can merge, and how creativity is inspired from what is gone before in the form of archives and artefacts.  Imagination is fed and watered by new learning experiences. 

“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.” – Peter Drucker

If you are more proactive and formal with learning – this is great.  I would love to have studied further but life got busy and trying to find the time and finance for further my education would be another challenge.  I still have a deep respect for places of learning, especially filled with students, lecturers and educators etc.  This is one of my reasons for attending lots of events in my professional roles in various employers overs the years – in the corporate sector there were talks for away days or for knowledge management (KM) forums.  When I worked at City Hall, we put on talks for the then Women’s Network and for KM, but I also attended on such topics like modern-day slavery etc for general staff. Where I work at the British Library, it is a privilege to actually attend numerous talks and events over the years.  They are not formal means of learning but they are by great speakers who are knowledgable on their topics and therefore keep me inspired, interested and happy. I am very proactive with my own self-development and continuous professional development (CPD), and therefore I would consider this a strength as I am able to gasp new topics very quickly, although I may not know all the finer details without some further research.  This all makes life interesting – so even though I may work in a library…there is always something new to learn.

As we close another year, I have felt like there are times when I could study a particular topic a bit more.  However, I have a lot of commitments in the next three years which will make it impossible for me to find the time to learn lots of new topics in detail, as well as new skills.  However I am looking forward to doing a little bit of learning as I go along in a practical way.  Recently we received a cookery lesson class voucher and although I know how to make fresh pasta – I am looking forward to making more fancy pasta shapes.  I am also keen to learn to use a pastry bag properly and also to learn more arts and craft activities.  If I cannot find the time to do these more exciting things – perhaps I will have to rely on the internet, a book and/or the television to help me learn.  The main point is a reminder for me to enjoy what I learn and to never stop!

 “There is no end to education. It is not that you read a book, pass an examination, and finish with education. The whole of life, from the moment you are born to the moment you die, is a process of learning.” – Jiddu Krishnamurti

Seven actionable tips for sustainability –

Scientific evidence for warming of the climate system is unequivocal.

– Intergovernmental Panel on Climate Change, NASA.

I remember COP21 for the Paris Agreement from 2015 and its’ significance and the commitments required for reducing climate change with – “every country agreed to work together to limit global warming to well below 2 degrees and aim for 1.5 degrees, to adapt to the impacts of a changing climate and to make money available to deliver on these aims”. My feature photo above is of artwork that was in St Pancras station as I walked home that evening that the agreement was signed. In the last few years, the Paris Agreement is still on our consciousness as politicians wrangle with the challenges and opportunities, but even more evidently is the changes to the climate that has been proven with scientific evidence.  As CO2 rises, the Earth’s atmosphere is rising. NASA listed some of the negative impact here are: Global Temperature Rise, Warming Ocean, Shrinking ICE Sheets, Glacial Retreat, Decreased Snow Cover, Sea Level Rise, Declining Arctic Sea Ice, Extreme Events and Ocean Acidification – so for you and me…this may manifest itself as floods, fires, extreme weather with further changes to our environment on land, sea and air. There is a genuine need to act urgently to reach these targets by 2030, or hopefully by 2050.

Individually, I am not here to lecture but to learn, share my thoughts and small actions with you. Obviously, Sustainability is a very important and broad topic for my blog post but I hope to tackle it by give you seven top tips that resonate with me. Sustainability has several meanings and strands by this explanation on Wikipedia – I am not an expert on this topic, nor do I have all the answers but I know it is the right thing to do now for all our futures.

Seven actionable tips to sustainability:

  1. Set yourself some sustainable goals – The UN’s Sustainable Development Goals (SDGS) are a great way to look at sustainability and they are clearly identifiable on some of the ways you can incorporate and implement them in your work and personal life.  I was really pleased to attend a couple of conference talks about the role that libraries and information centres can help us achieve these goals, and it makes me proud that that the professional is right at the heart of research, best practice, scientific engagement and evidence.  These SDGs are now also being incorporated into strategies and employment roles – with organisations benchmarking and tracking their progress against these targets. The best way to start is to come up with a plan based on your values and the strategic outcomes that you want to achieve. However, there are still so much work to do and I hope little by little, we can accelerate and meet these goals together.

2. Stop! Reduce and make changes to your habits now – One of the challenges we are facing is the depletion or damage to the earth’s natural resources.  These are caused by some of our own personal behaviours for example, how much the use of fossil fuels instead of renewable energy, materials that we are consuming unnecessarily or changes to our eating patterns.  One great idea is the ‘unused paint’ shops in my neighbourhood, which are re-sold instead of going to landfills or other chemical dumping sites. There are some individual behaviours and habits listed here on Treehugger which has an impact on the climate – these include driving (types of cars and frequency), food (choices), consumerism and waste.  It is obvious that there is a trend for plant-based and vegan diets as more people become more aware of the issues with meat production and transportation and CO2 by animal agriculture. We can make conscious choices, such as having part of the week with vegan or vegetarian meals, using public transport, walking or cycling more, as well as looking critically at our consumption and consumerism and we must stop wasting. The pandemic and current shortages in the supermarket are really also making us adjust our behaviours when before it was not so urgent or pertinent. It is all a little bit of maths and awareness, but making better decisions will add up to a lot in the long run if we all start doing this. Waste not, want not, as the old adage goes.

3. Reuse, recycle, replenish – One of the best words I learnt about 11 years ago was upcycling aka reuse. This verb is great for taking what is already here and then applying techniques to make it in fashion or contemporary again.  Some of the items I have seen used are clothes, handbags, furniture, soft furnishings like curtains into cushions. I recently met a business client who was upcycling lampshades with African inspired prints. Recycling has been here for a couple of decades such as paper and newspapers, bottle banks and rubbish. The biggest change has been the move to recycle plastics and cut back on single use plastics.  The scariest is the impact microplastics are having for our oceans and food chain. Recent analysis in The Plastic Waste Makers Index by Minderoo Foundation states at Australia, The USA and South Korea are still waste the most per person as show in the chart by Statista. We should also take action to put back or give back what we take.  We need the Earth to sustain us – and in return, we also need to help the with replenishing what we take from it.  Trees are great for offsetting carbon emissions and the more we plant and replenish, the better for the atmosphere, environment and our own livelihoods. It is easy to remember these three ‘R’s – and we can use it to easily master sustainability in action.

4. Innovate and inspire with new ideas – In the last decades we have made baby steps with improving sustainability, such as with technology by less paper printing in the office, digital transactions replacing paper, and even using more reusable drinking bottles! There are great inventors and innovators who are coming up with ideas which enable us to adapt and change to more sustainable models and products.  We need this creative energy to help us get to Net Zero and some of the entrepreneurs I have met in recent years have been great at coming up with ideas for the sharing economy and circular economy.  Transport is one of the main causes of CO2 but there are also innovations and shifts happening, but probably not as fast as they could be. Car sharing and pooling has been introduced in neighbourhoods and is practical as well as economical.  Electric cars and charging points have really taken off and the hybrid model is much talked about (I first started noticing electric cars growth about 10 years ago).  Buses in London are now electric, and cycling has grown exponentially in the last 15 years, with infrastructure changes to our road layouts, neighbourhoods and even office spaces. Living and working in London, I still rely heavily on public transport. Rural and towns outside of London still use their cars an awful lot due to the cost and inconvenience of public transport.  Perhaps we can lobby or come up with better ideas for rural areas too. The financial, profitable benefits and the value of sustainable concepts, products and services are being realised.  There is still so much we can work towards that will be real benefits for small as well as large companies. Let’s keep our thinking hats on for these new sustainable ways of living and working.

5. Spread initiatives from local to global – The problem with an unsustainable climate and world at large, is that climate change has no borders and it is a global problem.  We are all feeling and seeing the impact of floods, hurricanes, fires etc locally or globally. The local community can help collectively in providing green initiatives, sharing resources and support for wider issues with waste and scarcity, such as with food banks, repurposing, swapping and support for low footprint businesses.  Corporate Social Responsibility is great for big business to give back to local communities and if this is not already in your values – you better get started! The bigger picture is also great for business who are thinking of communities that are distant but also part of our supply chain – I met a business client who is collaborating with a rural textile and organic dye producer in India for her clothing designs in London. Being able to support communities in this ethical way is great for knowing our manufacturing processes and supply chains, as well as not having a negative impact with 21st century globalisation. Being responsible for our local and global initiatives give us a better chance of working collaboratively and effectively to achieve global goals. Good leadership demonstrates and operates in this interconnected, bigger picture and ripple effect basis.

6. Community and society – A lot of the issues being discuss depends on acceptance that climate change is happening now, and that we all have a stake in the impact it is having on our Earth.  It is great that there is scientific developments that get us excited and can help us understand and evidence climate change.  However, we are never going to make changes for better and sustainable life on Earth if we do not get our communities and societies informed, enthusiastic and doing their bit for the planet.  Individual responsibility is great for doing what each one of us can change within our control, but we also need the collective support and compliance from communities and society.  Green spaces, food programmes, wildlife, local authority services such as rubbish collection and clean drains are all contributing to the ‘engine and ecosystem of our environment’.  It annoys me that trees are being cut in my borough which is changing the landscape and impacting on the environment.  Bullish behaviour and arrogance to the needs of the community are sometimes disregarded by those in authority, and we also have citizens who are dirty culprits who litter and fly-tip in large scale dumping.  This makes me sad…and angry.  I also love wildlife – birds, spiders, squirrels, cats, foxes, insects and other creatures and some do sometimes come to my home and garden despite being in an urban environment.  However, we need to remind people to respect nature, and each other to help us work together collaboratively on these important societal issues that affects our communities. 

7. Champion and commit for the future – I have read that we are unlikely to reach our Net Zero targets by 2030 and it is more likely to be 2050.  We are tackling big issues for this big planet and therefore there is not going to be a ‘quick win’.  What we really need are champions, leadership and like-minded people to make sure that we stick to these promises and pledges to ensure that our behaviours and actions are happening now, but also sustained and ingrained for the future. There are quite a few of us who do support green initiatives but if they are enforced in law perhaps in the future – we won’t have much choice, and therefore personal responsibility will be applied in these scenarios.  Making a commitment to these goals and sustainability actions makes perfect sense to me. Sense and sustainability actions will help us achieve these changes and ensure that they do not slip away or disappear. Let’s get it done!

Volunteer – your community really needs you!

Just be yourself….  This has been my guiding thoughts in recent years especially after using social media for such a long time in a transparent and open way.  It is hard not to be real or your authentic self and it is where I have been bringing my true self from my local community to my global activities with family, friends and fellow professionals everywhere.   

The last few months has been challenging for me as I get to grips with the loss of my mother but it also seems to be a time when my professional volunteering and work have ramped up with some fierce momentum.  I wanted to let you know some of the main highlights of these activities, how fulfilling volunteering…and work can be, especially if you have direct impact and responsibility for your global and local communities.

August started with my colleagues and I collaborating in the British Library’s Community Engagement programme in our local borough with their holiday club with teenagers, which is part of the footballer Marcus Rashford’s holiday club programme.  We spent two days with young teenagers giving them support, tips and techniques for business ideas.  It was refreshing hearing about the innovative and cutting-edge perspectives they have for new technologies, and other new business models. There is nothing like youth to keep you on your toes!

I particularly like some of the skilful youth workers who knew how to keep young people engaged for the holiday club, and there really is an art to making sure that you connect in a learning environment with teenagers.  It was also a good time for me to be involved with our Community Engagement team in one of their outreach programmes for our local community in the heart of a busy ‘world-class’ city.  I was able to get to know the community engagement project team better and hopefully will be in a position to contribute with them in the future.  We are looking forward to hosting a sustainable theme event in future and ideas are already circulating. So watch this space!

I know that my past employers are doing community engagement, and was aware of the benefits of community from my childhood. In the Community Affairs team at PWC, I was inspired by one of the founders of the department over twenty years ago, where they implemented literacy programmes and various funding streams that were awarded to staff to help with their local communities.  It is good corporate social responsibility, and we need this in such challenging times regardless if we are a first world…or developing country. It makes great business sense to use these outreach and localised initiatives to help with digital literacy, reading and good citizenship. Therefore we can see allies and benefactors in these corporate social responsibility initiatives for our communities and citizens in general.

On a global level, I am beginning to see new ways that world challenges are being incorporated into lines of work and company missions with the Sustainable Development Goals (SDGs) set out in 2015 by the UN for a sustainable future in 2030. These guiding principles and focus are now visible in job descriptions, research, books and information being produced in industry, science, academia, etc.  I recently attended online the SLA Europe and SLA Conference where there were great content and visual presentations for example by Elsevier on their resources. They were actively tracking the number of research outputs coming out from countries, their impact and rankings.  Personally, I think the SDGs are great for reminding us of what we should be working on collectively now, and how much more that still needs to be done whilst we sit comfortably on our mainly first world problems. The pandemic has created lots of new challenges whereby we have to be in a position to incorporate, and actively work on these issues and opportunities as a matter of course and urgency. IFLA have also produced a resources page for the SDGs here.

There has been a lot of ways that we can incorporate social good in our volunteering. There are activities in my profession that require us to reach out to others who may need that support, helping hand and lifting up.  Mentoring, informal chats or social get-togethers are great for helping us to make those connections and support systems.  There is something special when we get insights from someone who may be able to offer us guidance, and a support network whether we are looking for a new job, ad-hoc support or industry insights.  I certainly needed a bit of a sounding wall recently for my professional life, and did the same to someone who contacted me after recently moving to Ireland, and another who wanted to chat from New York.  These were held in my own time and it makes it all worthwhile when conversations are fruitful, encouraging and positive.  The pandemic has enabled more meeting by video-conferencing calls, and it is certainly one of the best times to think wider and broader with technology to collaborate with those we can engage with now, and in the future. It was only about seven years ago that I spent £18.00 on a telephone call to Germany when I was introducing a volunteer to her role in supporting me.

As we reposition ourselves in the new normal during this pandemic, it is good to remind us that there is still a lot of work to be done for social justice and equity in the profession…and also in wider society.  It is shamefully shocking how imbalances and unfair some of the societal systems are in place in a predominantly white privileged and supremacist systemic structure. In large countries such as the USA and UK, there are great levels of ignorance which is brought on by inequalities that I can identify with terms such as disinvestment, information poverty, and micro-inequalities.  It is actually very sad and disheartening to see the evidence and context of these terms in the wider context.  Yet we haven’t done enough.  Why is this? Are we given enough funds? Power to execute plans? Support and time?

One thing the pandemic has taught us is the importance of caring for those near and far to us.

Regardless of the big issues we can’t control around us, I still try to do a little as I can when I can.  I recently, have been hearing from local gardeners in my neighbourhood who are busy helping with our local green spaces.  I have less to do as we have actually sorted out green spaces in our neighbourhood over the years but if left unattended…it can become like weeds (which is also good for better ecosystem really).  It has been great to bump into the local professional gardener recently as he said that he can advise me on buying a tree for the street, what soil I may need, and which supplier to use! When it is easy to search online it is so great to get this free advice from a fellow volunteer in the local community.

To sum up my last few weeks, I wanted to remember the people who have inspired me in their generosity in giving their time, effort and perhaps financial support to those causes small and big that will have an impact other people’s life, near or far.  Programmes in our local community and global organisations can all do better and more to engage us with the issues at hand from fighting social mobility, poverty, access to literacy, education, work, care and love. I recently met an ethical fashion business founder who was helping rural communities in India but who also want to ensure that their stories are heard and organic products are showcased.  By building in her story with her strategic partners overseas, she has created a better value proposition for her customers, and it is great for getting their joint story on the road to success within these global sustainable development goals.

Don’t tell me it can’t be done.

Do tell me that this makes good business sense.

A tribute and celebration of the life of my mother on her passing

OM bhūr bhuvaḥ svaḥtat savitur vareṇyaṃbhargo devasya dhīmahidhiyo yo naḥ pracodayāt

We meditate on that most adored Supreme Lord, the creator, whose effulgence (divine light) illumines all realms (physical, mental and spiritual). May this divine light illumine our intellect.

Word meaning: Om: The primeval sound; Bhur: the physical body/physical realm; Bhuvah: the life force/the mental realm Suvah: the soul/spiritual realm; Tat:  That (God); Savitur: the Sun, Creator (source of all life); Vareñyam: adore; Bhargo: effulgence (divine light); Devasya: supreme Lord; Dhīmahi: meditate; Dhiyo: the intellect; Yo: May this light; Nah: our; Prachodayāt: illumine/inspire. Source: https://www.sathyasai.org/devotional/gayatri

I would like to honour and celebrate the life of my mother, Kamala Rampersad, by paying tribute to her life with these few words.  My mother was born in 1940’s Trinidad in a large close-knit Indian family.  I can only imagine how it was from stories, photos and tales told of that period. I do know that this was a family who kept their Indian and Hindu traditions despite being in the heart of Port-of-Spain, but also integrated with Westernisation. 
 
It was a time of great changes after the World War II, and some young girls were given newer professional roles in Trinidad at the time.  My mother completed secretarial examinations in ‘Pitman Training’ for typing, shorthand in the 1950s (later bookkeeping), started driving and working as a personal assistant for her father at his custom broking, left luggage and other businesses.  It was a pioneering time when entrepreneurship and innovation were happening at a very quick pace in the twin islands.  Close friends and other families at this time in Port-of-Spain were running businesses, and newer careers that will go on to create our national identity and culture.  Her family was known and even close to other families, such as Joseph Charles (founder of Solo Beverages), Naipaul (such as in V.S. Naipaul), and some others I won’t mention for privacy. The stories told by her and our relatives are truly great and captures the essence of the class structures in families and society at that time in Port-of-Spain. My mother would have been an active player, as well as a living embodiment of this high calibre of post-war Port-of-Spain. 


 
In the early 1960s my parents got married and this is where, even on a small island, there were stark differences in town and country.  Life in the village was very much still linked to the sugar industry and the surrounding sugar plantations.  My mother had some adjusting to her new life but she also fitted in beautifully and friendly with the other lovely people who are still to this day in the village. There are amazing stories told of life then and the way things had developed over the years.  Religion, cultural traditions and social life were very much integral to the way of life.  There were the usual support systems of the extended family, neighbour and community that pulled together.  I do believe that it was a time when the term “takes a village to raise a child” really does make sense.  I personally witnessed this in the 1970s and 1980s.  It was reassuring in the last few days since her passing I am hearing how she supported other families and individuals in the high, lows, bad and good times in their lives, as well as how some of them have been there for us.  
 
In terms of her achievements, she was able to provide support to several villagers, family and friends for functions by providing some financial support, cooking, chatting, peace-making, helpfulness and good all-round cheerfulness. It is well-known that my mother can cook in bulk and was called ‘the best cook’ and baker in many ways by many people. I will miss her delicious cooking and baking and she was certainly unique in her hand at the various cuisines. She loved music and allowed us to indulge ourselves. She loved Trinidad Carnival and witness the splendour of it in Port-of-Spain from the 1940s. She still loved going to see the mas’ too until recently.


My mother was an active member of the Dow Village Hindu Mandir for decades and had an leading role in their planning, service and events committee – as well as a devotee on a regular basis.  She also volunteered for many community and social initiatives over the years.
 


 
It is the small or big acts of kindness that are the ones that we will treasure forever. I would like to mention that family life will obviously be where her kind-heartedness, gentle and loving nature would come through unconditionally, as with most parents.  As a couple, my parents were the ‘star boy and star girl’ of their generation. They were undoubtedly hard-working, committed parents and wanted the very best for us, especially with sacrificing their own wishes and time so that we can get the higher education in our younger years.  There was little educational support then for those who were average (like me) but wanted to pursue a different field than the one available at the time.  However, they still made it possible for me to ‘follow my dreams’ and to be the person I was hoping to become in London and Europe. The hardest part of all of this is that I left them in a loving family at a very young age.  This love never diminished with distance – it only made it stronger and more cherished to this day.  My parents were great to me, and through my own family I hope their memory and sacrifices will be told for years to come. My mother has been able to travel, as well as spend extended time with my brother in Canada, and most importantly, she was able to visit India twice and this was also one of her dreams growing up as an Indo-Caribbean in the 19th Century.
 
My mother had emotional intelligence and was practising mindfulness before I knew what these were labelled! She was sensitive, spiritual and careful of other people’s feelings – and this is something she took to heart in terms of the use of kind words, actions and deeds.  As she was spiritual and ‘in tune’ with her religion and spirituality, she also seemed to me to practice mindfulness in her mannerisms, thoughts and prayers.  She had a remarkable view of life in a very philosophical way, especially after losing family members, my father and sister (both between 1999-2000). I do think this gave her the ability to see the bigger picture and context of us as players in life and the need for genuine support from those around us – some have labelled her a role model, as well as the peacemaker.  These are not easy to do, and sometimes it is the harder role we take on as leaders in our own life’s way, missions, journey and story. I can tell you real anecdotes and true stories but the moral of her story is that my mother has been influential, and is truly my role model, remarkable and an inspiration. 

 
And so, this is a very brief outpouring of grief, appreciation and thanks after six months of intensive health issues with her wellbeing and health. One day I may be able to give her, her generation, family, neighbours, town and village the justice of a more in-depth piece of writing and research.
 
Today, my family and I wanted to thank all the persons who have helped and supported us recently. I want to thank everyone who has interacted, cared and loved my mother over the years.  She truly was special and she deserves a farewell that is honourable, admirable and appreciative for her way of life, actions and deeds.  I will always miss and love my mother.  I wish her peace, albeit in the after-life, heaven or paradise. It is all the same. May God bless her soul and may ever-lasting love and light shine on her forevermore. 


TVAMEVA MATA PRAYER

Twameva Mata, Chapita Twameva Twameva Bandhu, Cha Sakha Twameva Twameva Vidya, Dravinum Twameva Twameva sarvam mama deva-deva

O God, You are my mother, my father, my brother, and my friend. You are my knowledge. You are my only wealth. You are everything to me and the God of all Gods.

This mantra is usually recited at the conclusion of a prayer session, meditation, or religious function. Here the devotee surrenders his or her individuality to the Lord for his Grace.

 
Om Shanti Shanti Om