Crisis preparedness and pragmatic business continuity

It seems like the last decade there has been crisis after crisis – recession, terrorist attacks, extreme weather, Brexit, pandemic, conflicts such as in Syria and Afghanistan, and now the Russian invasion of Ukraine.  These are in our recent memory and it really which is having an impact on our aspects of everyday life such as standards of living, rising costs, well-being and freedom. Some might argue that everything is fine and there is no crisis but only just a lot of media hype.  I beg to disagree. There is a real human instinct to have a bit of peace and calm, and I don’t seem to have that at present personally.  However, in a personal and professional capacity – we can use these experiences to prepare us for any future crisis or issues that may arise in the future.  There is a solid belief that we can prepare, plan and implement our actions plans, responses and be crisis and disaster prepared. However we should be ready to be able to continue with our lives and work after these crisis…as we have been doing most of the time.  It is imperative that we have carried out exercises that reflect this and that we have pragmatic solutions to help us in such situations.

“You respond like you train.” 

Source: Everbridge https://www.everbridge.com/blog/the-importance-of-conducting-disaster-preparedness-exercises/

For just over a year, I have been involved in the crisis preparedness council for SLA called the Workplace Preparedness and Response Council (PREP) Council.  This has helped me to focus and understand the topic a lot more as well as find out the various methodologies and best practice that is available for us to adapt and adopt for our organisations.  I also looked at this generally from a type of business but also from the library perspective there are specialist areas we also have to away of in terms of physical and virtual spaces as well as our staff and our patron or customers.  I will now broadly talk about some of the insights I have learnt in the last few years. 

The first major professional crisis I had in my working life was the Millennium Bug – when we were getting closer to the year 2000 when our DOS based library management system would not renew for our journal subscriptions from around 1997 as the following two year’s subscription could not cope with digits 00! There was a lot of planning and talk about how the millennium was going to affect us and most people believe there were going to be major disasters.  However, we were able to procure and implement a new Windows library management system for a few years and therefore we got over the hurdle.  We all seem to use the year format 2000 from here on with the lesson from the past that the 00 maybe be an issue again in 75+ years. I most likely will have to leave that for future generations to worry about. However, we now do have the threat of cyber-attacks, and information security for data breaches, privacy and other risks are some of the standard ways we have to think of our data and information management for the technologies and systems we use or have in our infrastructures.

There are many crises that has directly impacted on us.  As the 1990s was busy with IRA threats, the 2000s and 2010s had regular terrorist attacks on a major global scale.  Theo obviously had repercussions on our ability to move around freely and safely.  Climate change has also seen us experience severe weather and as the evidence implicates – we are still likely to experience floods, fires, snow blizzards or droughts.  I remember when we had a snow storm in 2009 – London came to a standstill due to the trains and buses unable to work and run efficiently at this time, therefore most companies asked people to work from home.  Only a few weeks ago we also had the Storm Eunice also created a lot of havoc and damage.  I also know that there are raging fires in California when I spoke to my US counterparts as well as flooding in parts of the Caribbean where I am from.   Climate change and the risks related to it are talked about a lot more and it is great that there have been some actionable ways that we can get to net Zero. 

In this present time, there are two other apparent crisis that we have to live and get through together – the pandemic and conflict in Europe.  We have now had our second anniversary in the pandemic and it is likely the conflict will also be in our forethoughts for the shock of seeing war in this scale in the 21st century.  We haven’t been immune to the troubles in other regions – the current one is closer, and access to the visual destruction as well as the humanitarian cost in the sheer number of refugees that is really devastating. The impact on normal and basic human need, as well as death in these conflicts puts everything we treasure in perspective.  The response of the international libraries, archives, museums and heritage organisations and organisations has been great in solidarity with these devastations.  Misinformation and censorship have been some of the main disasters of this conflict too – one another war front there has been an information war to gain ground and points in the fight. 

There are many other human and natural disasters that will continue to have a direct impact on people, home, nature, regions and ultimately us and businesses.  The best we can do is be prepared to practice, prepare and plan. 

At this stage in the pandemic, we should know some of the corporate risks we are likely to encounter and we should really use this period over the last two year as a learning point to help us continually think of how we can continue to do business. 

Business continuity planning is a way for a business to increase its ability to survive and recover from disruptive events. It involves identifying the types of events that potentially threaten the business and developing step-by-step procedures and checklists for dealing with these events, so that the business can continue to operate as effectively as possible.

– Complete Business Reference COBRA – Factsheet Business Continuity Plan.

As part of SLA’s PREP Council, we held a great event last year with the expert author Guy Robertson on disaster planning, with his latest book entitled Disaster Planning for Special Libraries’.  Guy really understands the library and information industry, and I particularly like his real examples for professionals to also practice their plans but also to stand around in a circle without the paperwork and talk to each other memorised details from ‘the head’ about the issues they would have to do make sure that the business is up and running again, smoothly and safely.  Guy also mentioned that most businesses and situation is unique so very often there is no one size fits all for disaster and business continuity plans.

“Crises and deadlocks when they occur have at least this advantage, that they force us to think.” – Jawaharlal Nehru

We’ve all been through fire drills.  Let’s be realistic – it is good to plan and prepare so we know the drill but sometimes emergencies don’t give us time to access or follow the best laid plans! I do like how Guy also mentioned the whole close community for planning and responses to disasters and emergencies – even to remind us about the safety of pets. However, as mentioned in this great resource for business continuity plans templates – it states that “without a business continuity plan…you are opening up yourself to unnecessary risks”.

I looked at several business continuities plans which generally had the action planning in general themes from the purpose of the plan to reviewing intermittently (if you would like a copy of our suggested actions – do let me know). Our top topics we suggest you plan and practice for a Business Continuity Plan are listed here:

  • Purpose
  • Planning
  • Risk Assessments & Threats
  • Prevention – Before a Disaster
  • Preparation – Before a Disaster
  • Response – During a Disaster
  • Recovery – After a Disaster
  • Reciprocal Agreements
  • Review Plans Intermittently

“Don’t wait until you’re in a crisis to come up with a crisis plan.” – Phil McGraw

As uncertainty and threats are still likely to affect us now as well in the future, I hope I have piqued your interest in this area and you are confident that you have covered the risks that are likely to prepare for a crisis, disaster or problem.  With all that we have faced in recent years, we have also learnt a lot about ourselves and crises.

As I end, I wanted to share my appreciation for all the humanitarian aid, fundraising and support I have seen in recent years and months from the pandemic to the recent crisis. You may have heard that we are facing some of the worst international humanitarian crisis for about two decades – hopefully we can use this knowledge to help us to act.

 “Since the world has existed, there has been injustice. But it is one world, the more so as it becomes smaller, more accessible. There is just no question that there is more obligation that those who have should give to those who have nothing.”

– Audrey Hepburn, actress and UNICEF Goodwill Ambassador

What is Good Citizenship?

What is good global citizenship?

I have been thinking about good citizenship recently after I heard a few EU citizens mentioned taking a citizenship exam for British nationality due to Brexit, despite living in the UK for years.  I too had to get my British citizenship through a naturalisation process about 20 years ago to ensure that I would not have any immigration issues, as I encountered in 1995 before I married my Italian husband (a long story for another day).  It has made me focus on my thoughts on what it means to be a good citizen in my view, and as I am Indo-Trinidadian – I have a very broad view of what a good global citizen represents.  We live in a very interconnected world with access to news sources all across the global right at our fingertips.  We can focus on the issues and topics of interest very easily, and therefore we must make personal decisions and responsibility for our thoughts, ideals, participation and actions as good citizens.  I have also tried to do some research into good citizenship, and in a personal, professional and corporate capacity – it really comes down to our values and identity with private and public participation as citizens.  I will try to explore some of my personal views on here now, and how it is represented in the images I shared. Do feel free to let me know what good citizenship means to you too.

Here are some of my thoughts about good citizenship:

Freedom – The Greeks where one of the first people to formally discuss citizenship where scholar Geoffrey Hosking writes:

It can be argued that this growth of slavery was what made Greeks particularly conscious of the value of freedom. After all, any Greek farmer might fall into debt and therefore might become a slave, at almost any time … When the Greeks fought together, they fought in order to avoid being enslaved by warfare, to avoid being defeated by those who might take them into slavery. And they also arranged their political institutions so as to remain free men.

— Geoffrey Hosking, 2005. https://en.wikipedia.org/wiki/Citizenship

It is interesting that the formal recognition of citizenship actually was birth out of the ancient survival clause to protect oneself and to ensure freedom.  I like this as it reinforces the feeling of belonging and loss of citizenship (such as with Brexit).  Yes, I gained some freedom and a greater sense of belonging (due to post-colonial history) to live and work here when I got married to an Italian but…I did lose my EU Citizen when the UK exited from the EU.  I know I could now apply for Italian citizenship but I am not looking forward to the bureaucracy, as it was apparently a lengthy process when I did try 25 years ago.  Perhaps it is easier now since Brexit. I dreamt of spending extended time in Europe as a teenager – and although I have been on the continent for holidays – I haven’t been for long relaxing periods of time (perhaps months when I retire, I hope).  I can only dream that this may happen in future.  Freedom of movement and the rights of a citizens are definitely reasons citizens feel proud to belong to their countries or nationality.  I have enough negative and positive immigration experiences on this issue to appreciate what makes a good citizen in the official sense. And I prefer to be a citizen rather than a subject in a feudal landscape.

Civic Engagement – As a child, my first encounter with the word civic was in the local Civic Centre in my village in Trinidad. This was a place where the community came together for learning, meetings, social and cultural activities.  It was also opposite a park, therefore very accessible for larger events and I do recall bazaars with stalls and music in the 1970s.  I remember my mother and other women took classes on string art and macrame in the local civic centre. These were great for building communities at that time and I am not sure if the same activities happen now there at that particular civic centre.  I do see that there are still quite a few civic centres in Trinidad and Tobago, and I hope this level of engagement carries on to build communities.

Fortunately for me, I live in a part of London which has a high level of civic engagement covering many areas in society such as – arts and craft, volunteering, activism and value-based activities for the good of the public and community. These have taken many forms, such as the local art trails, guerrilla gardening, environmental campaigning, public health and safety, etc.  Civic pride, engagement and commitment are apparent in many of these activities in local venues, and sometimes even on the street and public spaces.  Volunteering and micro-volunteering are some of the ways good citizenship manifests itself, and it really is the best way to ensure that you start being good citizens…from even within our neighbourhoods.

“Everyone can be great, because everybody can serve.”

Martin Luther King, Jr. 

Localism – Now if we take this same energy and widen it out a bit more we have…localism. This obviously in my context relates to being a Londoner for over 30 years – in fact, I have lived here longer than I have lived in my country of birth.  I used to care a lot about London but having worked in the heart of London – I have a bittersweet relationship on how it has turned out for me.  It really is personal.  I do get angry that there is no police station and support in my neighbourhood when we need it, the streets are dirty with litter and fly-tipping (I remember my Canadian Aunt telling me this in 1980s before I lived in London), frequent anti-social behaviour (ASBOS) and Londoners are still unfriendly.  I honestly have a friendly demeanour which was nurtured in the village and home I was brought up in.  Someone told me he thought I was on drugs when I was smiling all the time in a pub when I first arrived here.  I would like to see this as my natural happiness index

Although I have a love-hate relationship now with London, it is my home.  There are still issues we need to work through together, such as crime, environmental treats, climate change, expensive housing, travel issues, supporting local businesses, coming out of the pandemic etc – but it is great for access to international arts and cultural diversity, science and other educational institutions. I do know that I cannot live in a small town in the UK – perhaps for a little while but not for long.  I still take pride in the city where I live, and I will protect and contribute to my little corner of the world in whatever small way that I can. Yep, I am part of the metropolitan elite!

“There are decades where nothing happens; and there are weeks where decades happen” Vladimir Ilyich Lenin.

Globalisation – In a much wider perspective, I know globalisation has negative connotations due to the exploitation of companies, resources and humans.  However, there are still positive aspects of globalisation, especially as an international and multicultural society. The result is I am a Global Citizen! If like me, you grew up in a small island in the Caribbean, looking beyond the horizon to the rest of the world – being able to work, travel, lead and participate in global activities is a privilege. My heritage, place of birth, country that I live in and the friends and relatives I have abroad – I have a personal interest in all these regions and I am certainly outward looking.  As I write, Ukraine has been invaded by Russia and the news is distressing in the conflict, such as seeing death, damage and refugees making their way to safety to other countries.  It is also heart-warming to see other Ukrainian citizens stay behind and fight for their country.  I am not sure what I would do in the same situation.

As a Global Citizen, I want peace on Earth.  I don’t want humans to suffer. I want us to live in a World where we accommodate and respect each other values…peacefully.  It sounds a bit cliché but these are basic human rights and privileges.  What happens in one region affects us all – albeit climate issues, technology, health or even good old fashion joy! We should all take more pride as Global Citizens to help one another and to work on world issues, sustainability and challenges together.

According to UNESCO, global citizenship education (GCE or GCED) ‘develops the knowledge, skills, values and attitudes learners need to build a more just, peaceful, tolerant, inclusive, secure and sustainable world.’ 

Education – My deceased sister was a very academically brilliant and outgoing child in primary school.  One year in primary school, she received three prizes for her achievements – one of them included a prize for Good Citizenship. She received great encyclopedic books, I remember one of book was called ‘Tell me Why’.  I had the benefit of also using these books to gain lots of knowledge and trivia due to her brilliance.

‘I never found myself in a book’: Patricia Grace on the importance of Māori literature 

https://en.wikipedia.org/wiki/Patricia_Grace

Education is one of the most important factors to make us good citizens and human beings throughout our lives. I remember doing ‘Ethics’ classes in secondary school where these principles were instilled. There seems to be different school of thoughts for history and cultural curriculum depending on what part of the world you are from, which impacts on our views. As adults we can learn to accept different arguments but encouraged to have a diversity of thoughts and perceptions on topics with access to information. We all need to remember from time to time to be kind and understanding to fellow humans to encourage engagement and exemplary citizenship. I recently saw a film ‘Cousins’ based on a book by Patricia Grace on Moari culture, where their culture was not appreciated or respected enough to encourage that relationship to be mutually respected and understood. I hope it is better today than the 1950’s when the book was based. I follow a South African activist and she inspires me with her advocacy for various causes as a global citizen. Education and great role models can teach us small and large acts of good global citizenship regardless of where we live. We do collaborate and learn from each other plus technology makes this a lot easier!

Once again I am looking at a big topic where there are several published research written for us to answer the questions and explore the concept of good citizenship. I hope working through my thoughts here on what it means broadly to me will resonate, reflect or rouse some of yours. Whatever way you look at it – we are all citizens of the world.

Seven actionable tips for sustainability –

Scientific evidence for warming of the climate system is unequivocal.

– Intergovernmental Panel on Climate Change, NASA.

I remember COP21 for the Paris Agreement from 2015 and its’ significance and the commitments required for reducing climate change with – “every country agreed to work together to limit global warming to well below 2 degrees and aim for 1.5 degrees, to adapt to the impacts of a changing climate and to make money available to deliver on these aims”. My feature photo above is of artwork that was in St Pancras station as I walked home that evening that the agreement was signed. In the last few years, the Paris Agreement is still on our consciousness as politicians wrangle with the challenges and opportunities, but even more evidently is the changes to the climate that has been proven with scientific evidence.  As CO2 rises, the Earth’s atmosphere is rising. NASA listed some of the negative impact here are: Global Temperature Rise, Warming Ocean, Shrinking ICE Sheets, Glacial Retreat, Decreased Snow Cover, Sea Level Rise, Declining Arctic Sea Ice, Extreme Events and Ocean Acidification – so for you and me…this may manifest itself as floods, fires, extreme weather with further changes to our environment on land, sea and air. There is a genuine need to act urgently to reach these targets by 2030, or hopefully by 2050.

Individually, I am not here to lecture but to learn, share my thoughts and small actions with you. Obviously, Sustainability is a very important and broad topic for my blog post but I hope to tackle it by give you seven top tips that resonate with me. Sustainability has several meanings and strands by this explanation on Wikipedia – I am not an expert on this topic, nor do I have all the answers but I know it is the right thing to do now for all our futures.

Seven actionable tips to sustainability:

  1. Set yourself some sustainable goals – The UN’s Sustainable Development Goals (SDGS) are a great way to look at sustainability and they are clearly identifiable on some of the ways you can incorporate and implement them in your work and personal life.  I was really pleased to attend a couple of conference talks about the role that libraries and information centres can help us achieve these goals, and it makes me proud that that the professional is right at the heart of research, best practice, scientific engagement and evidence.  These SDGs are now also being incorporated into strategies and employment roles – with organisations benchmarking and tracking their progress against these targets. The best way to start is to come up with a plan based on your values and the strategic outcomes that you want to achieve. However, there are still so much work to do and I hope little by little, we can accelerate and meet these goals together.

2. Stop! Reduce and make changes to your habits now – One of the challenges we are facing is the depletion or damage to the earth’s natural resources.  These are caused by some of our own personal behaviours for example, how much the use of fossil fuels instead of renewable energy, materials that we are consuming unnecessarily or changes to our eating patterns.  One great idea is the ‘unused paint’ shops in my neighbourhood, which are re-sold instead of going to landfills or other chemical dumping sites. There are some individual behaviours and habits listed here on Treehugger which has an impact on the climate – these include driving (types of cars and frequency), food (choices), consumerism and waste.  It is obvious that there is a trend for plant-based and vegan diets as more people become more aware of the issues with meat production and transportation and CO2 by animal agriculture. We can make conscious choices, such as having part of the week with vegan or vegetarian meals, using public transport, walking or cycling more, as well as looking critically at our consumption and consumerism and we must stop wasting. The pandemic and current shortages in the supermarket are really also making us adjust our behaviours when before it was not so urgent or pertinent. It is all a little bit of maths and awareness, but making better decisions will add up to a lot in the long run if we all start doing this. Waste not, want not, as the old adage goes.

3. Reuse, recycle, replenish – One of the best words I learnt about 11 years ago was upcycling aka reuse. This verb is great for taking what is already here and then applying techniques to make it in fashion or contemporary again.  Some of the items I have seen used are clothes, handbags, furniture, soft furnishings like curtains into cushions. I recently met a business client who was upcycling lampshades with African inspired prints. Recycling has been here for a couple of decades such as paper and newspapers, bottle banks and rubbish. The biggest change has been the move to recycle plastics and cut back on single use plastics.  The scariest is the impact microplastics are having for our oceans and food chain. Recent analysis in The Plastic Waste Makers Index by Minderoo Foundation states at Australia, The USA and South Korea are still waste the most per person as show in the chart by Statista. We should also take action to put back or give back what we take.  We need the Earth to sustain us – and in return, we also need to help the with replenishing what we take from it.  Trees are great for offsetting carbon emissions and the more we plant and replenish, the better for the atmosphere, environment and our own livelihoods. It is easy to remember these three ‘R’s – and we can use it to easily master sustainability in action.

4. Innovate and inspire with new ideas – In the last decades we have made baby steps with improving sustainability, such as with technology by less paper printing in the office, digital transactions replacing paper, and even using more reusable drinking bottles! There are great inventors and innovators who are coming up with ideas which enable us to adapt and change to more sustainable models and products.  We need this creative energy to help us get to Net Zero and some of the entrepreneurs I have met in recent years have been great at coming up with ideas for the sharing economy and circular economy.  Transport is one of the main causes of CO2 but there are also innovations and shifts happening, but probably not as fast as they could be. Car sharing and pooling has been introduced in neighbourhoods and is practical as well as economical.  Electric cars and charging points have really taken off and the hybrid model is much talked about (I first started noticing electric cars growth about 10 years ago).  Buses in London are now electric, and cycling has grown exponentially in the last 15 years, with infrastructure changes to our road layouts, neighbourhoods and even office spaces. Living and working in London, I still rely heavily on public transport. Rural and towns outside of London still use their cars an awful lot due to the cost and inconvenience of public transport.  Perhaps we can lobby or come up with better ideas for rural areas too. The financial, profitable benefits and the value of sustainable concepts, products and services are being realised.  There is still so much we can work towards that will be real benefits for small as well as large companies. Let’s keep our thinking hats on for these new sustainable ways of living and working.

5. Spread initiatives from local to global – The problem with an unsustainable climate and world at large, is that climate change has no borders and it is a global problem.  We are all feeling and seeing the impact of floods, hurricanes, fires etc locally or globally. The local community can help collectively in providing green initiatives, sharing resources and support for wider issues with waste and scarcity, such as with food banks, repurposing, swapping and support for low footprint businesses.  Corporate Social Responsibility is great for big business to give back to local communities and if this is not already in your values – you better get started! The bigger picture is also great for business who are thinking of communities that are distant but also part of our supply chain – I met a business client who is collaborating with a rural textile and organic dye producer in India for her clothing designs in London. Being able to support communities in this ethical way is great for knowing our manufacturing processes and supply chains, as well as not having a negative impact with 21st century globalisation. Being responsible for our local and global initiatives give us a better chance of working collaboratively and effectively to achieve global goals. Good leadership demonstrates and operates in this interconnected, bigger picture and ripple effect basis.

6. Community and society – A lot of the issues being discuss depends on acceptance that climate change is happening now, and that we all have a stake in the impact it is having on our Earth.  It is great that there is scientific developments that get us excited and can help us understand and evidence climate change.  However, we are never going to make changes for better and sustainable life on Earth if we do not get our communities and societies informed, enthusiastic and doing their bit for the planet.  Individual responsibility is great for doing what each one of us can change within our control, but we also need the collective support and compliance from communities and society.  Green spaces, food programmes, wildlife, local authority services such as rubbish collection and clean drains are all contributing to the ‘engine and ecosystem of our environment’.  It annoys me that trees are being cut in my borough which is changing the landscape and impacting on the environment.  Bullish behaviour and arrogance to the needs of the community are sometimes disregarded by those in authority, and we also have citizens who are dirty culprits who litter and fly-tip in large scale dumping.  This makes me sad…and angry.  I also love wildlife – birds, spiders, squirrels, cats, foxes, insects and other creatures and some do sometimes come to my home and garden despite being in an urban environment.  However, we need to remind people to respect nature, and each other to help us work together collaboratively on these important societal issues that affects our communities. 

7. Champion and commit for the future – I have read that we are unlikely to reach our Net Zero targets by 2030 and it is more likely to be 2050.  We are tackling big issues for this big planet and therefore there is not going to be a ‘quick win’.  What we really need are champions, leadership and like-minded people to make sure that we stick to these promises and pledges to ensure that our behaviours and actions are happening now, but also sustained and ingrained for the future. There are quite a few of us who do support green initiatives but if they are enforced in law perhaps in the future – we won’t have much choice, and therefore personal responsibility will be applied in these scenarios.  Making a commitment to these goals and sustainability actions makes perfect sense to me. Sense and sustainability actions will help us achieve these changes and ensure that they do not slip away or disappear. Let’s get it done!

Volunteer – your community really needs you!

Just be yourself….  This has been my guiding thoughts in recent years especially after using social media for such a long time in a transparent and open way.  It is hard not to be real or your authentic self and it is where I have been bringing my true self from my local community to my global activities with family, friends and fellow professionals everywhere.   

The last few months has been challenging for me as I get to grips with the loss of my mother but it also seems to be a time when my professional volunteering and work have ramped up with some fierce momentum.  I wanted to let you know some of the main highlights of these activities, how fulfilling volunteering…and work can be, especially if you have direct impact and responsibility for your global and local communities.

August started with my colleagues and I collaborating in the British Library’s Community Engagement programme in our local borough with their holiday club with teenagers, which is part of the footballer Marcus Rashford’s holiday club programme.  We spent two days with young teenagers giving them support, tips and techniques for business ideas.  It was refreshing hearing about the innovative and cutting-edge perspectives they have for new technologies, and other new business models. There is nothing like youth to keep you on your toes!

I particularly like some of the skilful youth workers who knew how to keep young people engaged for the holiday club, and there really is an art to making sure that you connect in a learning environment with teenagers.  It was also a good time for me to be involved with our Community Engagement team in one of their outreach programmes for our local community in the heart of a busy ‘world-class’ city.  I was able to get to know the community engagement project team better and hopefully will be in a position to contribute with them in the future.  We are looking forward to hosting a sustainable theme event in future and ideas are already circulating. So watch this space!

I know that my past employers are doing community engagement, and was aware of the benefits of community from my childhood. In the Community Affairs team at PWC, I was inspired by one of the founders of the department over twenty years ago, where they implemented literacy programmes and various funding streams that were awarded to staff to help with their local communities.  It is good corporate social responsibility, and we need this in such challenging times regardless if we are a first world…or developing country. It makes great business sense to use these outreach and localised initiatives to help with digital literacy, reading and good citizenship. Therefore we can see allies and benefactors in these corporate social responsibility initiatives for our communities and citizens in general.

On a global level, I am beginning to see new ways that world challenges are being incorporated into lines of work and company missions with the Sustainable Development Goals (SDGs) set out in 2015 by the UN for a sustainable future in 2030. These guiding principles and focus are now visible in job descriptions, research, books and information being produced in industry, science, academia, etc.  I recently attended online the SLA Europe and SLA Conference where there were great content and visual presentations for example by Elsevier on their resources. They were actively tracking the number of research outputs coming out from countries, their impact and rankings.  Personally, I think the SDGs are great for reminding us of what we should be working on collectively now, and how much more that still needs to be done whilst we sit comfortably on our mainly first world problems. The pandemic has created lots of new challenges whereby we have to be in a position to incorporate, and actively work on these issues and opportunities as a matter of course and urgency. IFLA have also produced a resources page for the SDGs here.

There has been a lot of ways that we can incorporate social good in our volunteering. There are activities in my profession that require us to reach out to others who may need that support, helping hand and lifting up.  Mentoring, informal chats or social get-togethers are great for helping us to make those connections and support systems.  There is something special when we get insights from someone who may be able to offer us guidance, and a support network whether we are looking for a new job, ad-hoc support or industry insights.  I certainly needed a bit of a sounding wall recently for my professional life, and did the same to someone who contacted me after recently moving to Ireland, and another who wanted to chat from New York.  These were held in my own time and it makes it all worthwhile when conversations are fruitful, encouraging and positive.  The pandemic has enabled more meeting by video-conferencing calls, and it is certainly one of the best times to think wider and broader with technology to collaborate with those we can engage with now, and in the future. It was only about seven years ago that I spent £18.00 on a telephone call to Germany when I was introducing a volunteer to her role in supporting me.

As we reposition ourselves in the new normal during this pandemic, it is good to remind us that there is still a lot of work to be done for social justice and equity in the profession…and also in wider society.  It is shamefully shocking how imbalances and unfair some of the societal systems are in place in a predominantly white privileged and supremacist systemic structure. In large countries such as the USA and UK, there are great levels of ignorance which is brought on by inequalities that I can identify with terms such as disinvestment, information poverty, and micro-inequalities.  It is actually very sad and disheartening to see the evidence and context of these terms in the wider context.  Yet we haven’t done enough.  Why is this? Are we given enough funds? Power to execute plans? Support and time?

One thing the pandemic has taught us is the importance of caring for those near and far to us.

Regardless of the big issues we can’t control around us, I still try to do a little as I can when I can.  I recently, have been hearing from local gardeners in my neighbourhood who are busy helping with our local green spaces.  I have less to do as we have actually sorted out green spaces in our neighbourhood over the years but if left unattended…it can become like weeds (which is also good for better ecosystem really).  It has been great to bump into the local professional gardener recently as he said that he can advise me on buying a tree for the street, what soil I may need, and which supplier to use! When it is easy to search online it is so great to get this free advice from a fellow volunteer in the local community.

To sum up my last few weeks, I wanted to remember the people who have inspired me in their generosity in giving their time, effort and perhaps financial support to those causes small and big that will have an impact other people’s life, near or far.  Programmes in our local community and global organisations can all do better and more to engage us with the issues at hand from fighting social mobility, poverty, access to literacy, education, work, care and love. I recently met an ethical fashion business founder who was helping rural communities in India but who also want to ensure that their stories are heard and organic products are showcased.  By building in her story with her strategic partners overseas, she has created a better value proposition for her customers, and it is great for getting their joint story on the road to success within these global sustainable development goals.

Don’t tell me it can’t be done.

Do tell me that this makes good business sense.

The Green Shoots of Spring

If you have a garden and a library, you have everything you need.

 – Marcus Tullius Cicero, Epistulae AD Familiares Vol. 2 47-43 BC

One of the best ways of trying to keep sane, calm and upbeat in these very difficult and challenging times is spending time outside, exercising and…gardening. After almost five months of lockdown, I can write about other pressing issues as the UK opens up on retail, leisure, cultural centres, libraries etc.   However, it will be a missed opportunity to now see the beautiful displays and sense of change that comes with the changing of the season. Without a doubt the last winter has been one of the most difficult in our lifetime which the cold spell compounded with restrictions to group festive celebrations, New Year’s Eve parties, carnival get-together and birthday celebrations.  The green shoots of spring bring us new hope of a coronavirus that is under control here (for now) and gaining some more freedom to spend time outside to enjoy the coming spring and summer seasons. 

According to Mintel report on Hobbies and Interest February 2021, the lack of commuting and space time as the lockdown took over, meant that there is more time for hobbies such as “Baking, Handicrafts, Gardening and Home Improvements”. There was also a spike on Google Trends for people researching for these topics. We also have surplus time to spend on our hobbies and exercise due to the lack of commuting time. Gardens are great places to find peace, tranquility and mindfulness.

“The power of hobbies to improve mental wellbeing is set to drive growth throughout 2020. As mental health continues to be in the spotlight, hobby operators that position their services and products as beneficial in this respect stand to benefit.”

(Mintel Hobbies and Interests – UK, February 2020)

Garden Centre were some of the shops that remained open most of the last few months were garden centres and as soon as the weather was a bit better – I went to two of my favourites in my vicinity. I spent time looking at acid compost that I needed for a Magnolia plant present I received.  I always end up spending more money than I intended when I visit that garden centre as it has some amazing plants that I do know find in the commercial garden centre.  The centre is called Northfields and has been going for a number of years and seems to have some great photos of its’ horticultural historical business.  It was really busy last summer at the peak of spring reopening in the pandemic! I plan to go back in the next few weeks to find some plants on my wish-list. So fingers crossed.

I was able to germinate some courgette seeds and I hope to plant them in the ground in the next few weeks.  I also put in some herbs and lavender plants this month. There are some local friends who seems to have access to allotments.  There photos of their progress and the ‘fruits of their labour’ (pardon the pun!) on social media is always great and inspiring to see. This allotment hobby is not a programme that happens in other countries, but our Italian cousins in Rome had an allotment with lots of impressive and delicious Mediterranean vegetables, fruits and herbs.  I used to enjoy the visit there when we went a few years ago.  Italians also process and bottle their tomatoes into ‘passata’ from the summer for next year ahead.  My mother-in-law was also doing this in Bedford up until a decade ago.  I also saw on social media that my Trinidadian-Canadian friend who is married to an Italian-Canadian doing this same tomato processing recently. I can only imagine the great flavours of the sauces they make! There must be something special about making your own vegetables but I don’t seem to have much luck as yet with tomatoes.

Over the years I have bought a few gardening books and love looking at photos in books and magazines.  About 20-25 years ago, there was a great interest in gardening design and make-over TV programmes.  It still seems to be some during daytime TV and I tend to catch up on ‘Gardens World’ on BBC iPlayer if I can’t look at it live.  It does make me feel happy to see the plants and stories from other gardeners.  The format also shows other members if the public in their gardens and sharing their tips with us.  I love the diversity of the gardens and their presenters.  I also take inspiration from some of these and can easily spend more time looking at this sort of light-hearted shows.  I may also splash out in a few gardening magazines soon.

To plant a garden is to believe in tomorrow.

– Aubrey Hepburn

Due to traffic-calming and environmental improvement measures in my neighbourhood, there have also been continued guerrilla gardening in my community to help with these issues.  In our local neighbourhood, some of my neighbours are also planning a Chelsea Fringe this June as a spin-off from the Chelsea Flower Show.  And guess what? …I have never been to a Chelsea Flower Show even though I used to hear about it on the BBC World Service when I lived in Trinidad. Trinidadian horticulturalists do take part and sometimes win at the Chelsea Flower show too!

I have noticed that there are lot more plant and gift shops in my high street and hear that the twenty-somethings are buying more plants.  There are definitely more plants in the shops in my local areas, and flower retailing were busy for Valentine’s Day and Mothering Sunday in London despite the lockdown.  I received a few flower bouquets as presents from friends in March and it was nice to receive them even though we could not meet.  Getting flowers by post is also something that is new to me. Bloom and Wild is a popular brand that is used for home deliveries.  Flowers are one of the treats I have been buying myself in the last year as I am home to enjoy them!

Horticulture businesses are generally doing well in the pandemic as most people are spending the time in the garden spaces that they have. Garden shops are one of the main retailers that we can still pursue at our leisure without causing too much of a commotion.  There is also the birth of the new type of business – the Lockdown Gardener called Doorstep Gardener, whereby garden centres were initially closed and persons were buying plants and seeds online.  My local supermarket was the only place where I could buy plants and seeds at the beginning of the first strict pandemic lockdown but it was interesting to see the innovations online as well as in-store evolutions. There is also Pleydell Smithyman who offered a drive through ‘click and collect’ for plants.

The glory of gardening: hands in the dirt, head in the sun, heart with nature. To nurture a garden is to feed not just the body but the soul

– Alfred Austin

The environment and outdoor spaces are a major part of our wellbeing and mental health factors.  I have really enjoyed my local walks in residential areas of my neighbourhood, as well as venturing to some of the greener spaces. You can be assured that you will have lots of space to social distance with the added benefit of seeing beautiful nature.  There is also evidence that we enjoy green spaces, meeting friends and family outdoor and use them as places for relaxation.  For those in urban areas, the pandemic has been bitter sweet.  We are able to enjoy a quieter city but if you lack access to green spaces at home, the parks and communal spaces have been really busy during this lockdown period.  Apparently, there are 10% of Londoners who have moved to the rural areas as there are more opportunities to work from home with less commuting time and costs.  This BBC article ‘How Covid have changed where we want to live in March 2021 explains some of the reasons why Covid-19 have impacted on property sales and moves out to the country.

Last week, I also went outside of my local area for the first time since December to visit Hatfield House Garden, which was about 50 minutes away from my home.  It was reasonably priced for the garden visit and I have been meaning to visit even thought I have driven through Hatfield hundreds of times on my way to Bedford. Hatfield House Garden was the childhood home of Elizabeth I of England and apparently, she received the news of her accession to the throne whilst reading a book under an old oak tree.  It was a lovely woodland and ornate garden, as well as a show of vintage cars on display.  The walk in the woodlands, the sundial and hew hedges were interesting to see. The Old Palace is still used as a function hall and it was fabulous to see it being used for Indian weddings. 

On our walk at Hatfield House, we actually bumped into 88-year-old twin sisters who were friendly and spoke to us on our walk.  They conveyed their love of walking in the woodland park and local gardens to find what was interesting to watch and talk about.  They were really special and sweet to share this with us as it is exactly what I do too! We wished each other a good day and safe journey to our homes.

I am looking forward to visiting some more outdoor spaces as the weather gets better such as Beth Chatto’s House in Colchester. When I am able to, I am hoping to visit Trinidad again to see family but, in the meantime, visiting places of relaxation and natural beauty are some of the few pleasures I am looking forward too and the green shoots of Spring seem to symbolise so much hope.

Flowers always make people better, happier and more helpful; they are sunshine, food and medicine to the soul.

– Luther Burbank.

A Better 2021 – Looking on the Bright Side

As we look back at the year, there are a roller-coaster of emotions and moods that have engulfed us due to coronavirus COVID-19.  The year started off normal except for the dreaded Brexit plans for cutting ties, isolating, restricting, control our access, freedom and creating havoc in our everyday lives, work and ambitions with our closest and oldest continental neighbours.  Hearing the news on Brexit was one of the worst things you can listen to in the last four years in the United Kingdom – understandably unbearable, bored stiff or semi-engaged after 4-5 years.  January was intentionally decided as the month that we left the EU with Brexiteers gathered in a cold miserable winter night in Parliament Square – good luck to them I thought! It was cringeworthy and anger inducing in great measures. Let them get what they have coming to them. It took Covid-19 to change the mood and tone a little.

Little did we know that the next few months (year in fact!) will bring about more blight, chaos, devastation and thousands of deaths would ensue. For January was also the month that coronavirus news from Wuhan started getting on our major news network in the West.  There has since been disputed evidence when and where the virus actually started. But it has dominated and curtailed our lives and world since early 2020.

In February, there were signs that things were about to change gradually.  The most significant for me was an Economist Intelligence Unit Breakfast Briefing in 13th February with first class experts give a clear understanding and forecast for the disruption and devastation to the global economy in months to come.  I honestly thought that it would affect supply chains but not the enormous negative it would have on lives and the global economy with countries increasingly having cases of infections.  Around late February, there were signs for using sanitizers in public and the office areas began to have signs asking you to use hand sanitizers in buildings. Italy was reporting ‘draconian’ measures to prevent the spread of the virus. There were more persons on the London Underground starting to wear face mask – it was then such a rare and novel feature considering that mainly travellers from the Far East usually wear them prior to Covid-19.  Little did we know that it would be compulsory in public places indoors by the end of 2020.  Even today at the end of December, I am still seeing tweets pleading with people to abide by the rules as the infection rates are still very high.  

March is usually a happy month for me as I like the beginning of Spring and so it was a time for me to go out and about where I was able to go to the theatre and meal with relatives and friends.  However by the second week in March, there was talk and signs that we needed to change the way we were socialising as the number of deaths by Covid-19 started to rapidly increase daily.  We were observing Italy’s response to the pandemicbut didn’t realise that the UK death figures would eventually be worse! It was also the time of stockpiling and shortages with supermarkets struggling with normal online orders slot.  By the 16th March, my colleagues and family were working and studying from home.  I did go into the library on 18th March to tie up some loose ends as I was on leave a few days before then. I wouldn’t return to the building until September.  

My team and I were able to thankfully transfer to working-from-home but some needed technological equipment and support to set up with working completely as a virtual library.  We all remember getting very familiar with Zoom! I have used Skype and Go-To-Meeting but Zoom seemed to be the preferred options for most work related, professional and social meetings. Soon, I would be meeting my local book club on Zoom, lots of learning opportunities I took, and other work-related meetings and events.  Zoom has been one of the biggest winners in this pandemic and I have heard that it was an enabler in allowing those with access to the tech to communicate with each other.  I have held many meeting and webinars in this year and will try to tally it one day soon. 

It was really freaky being in the first lockdown with the streets and roads all quiet.  My biggest challenge to this day is the busy supermarkets and the social distancing queues.  I am still trying my hardest to keep at a distance and to avoid crowds.  It was nice, relaxing and admittedly a pleasure to spend time outside for daily exercise routines in local areas such as neighbourhoods, parks, local forest and wetlands. Nature has a magical way of reassuring and restoring.  Someone said recently that the only real songs were sirens and birdsong in Spring in a pandemic.  It is a little but like this again in December with the eventual ‘Second Wave’.

One aspect I remember is the availability of data and information on the pandemic.  I am sure when we get to the end of the virus, we will have archives and memorabilia of what it meant for us. I still try to think of what life was like in previous plagues and pandemics such as the Spanish Flu.  I was initially obsessed with the daily of cases and death and it was truly sad throughout the Spring.  The virus was under control with fewer deaths by the end of August but as I write, we are back in the second wave with a higher peak than that in April 2020!  It is truly sad and heart-breaking.  I do know of people who have lost loved ones and it is a very sad time to leave this earth with little human contact and celebration.  One of the best aspects of this Spring was the Clap for Carers where we saw our neighbours and clapped all the key workers for their hard work.  The rainbow and messages of support in Walthamstow was great to see and even now in the winter months there has been school and homes initiatives in windows to help cheer us up.

The heart of the Summer was also a time for organisations and allies to support the Black Lives Movement as well as anti-racism in organisations.  I had some of the most honest conversations with colleagues, professionals, family and friends. It is uncomfortable and requires courage to discuss these topics but it was an opportunity to finally make these deep feelings known and to work towards a more diverse, inclusive and equitable world.  The world is not perfect but reminding us that social justice, equality and fairness are the true balancers of good people is a win-win situation in my books. 

At the beginning of 2020, I was due to travel to the SLA Conference in Charlotte, USA and also to Trinidad and Tobago.  Obviously, I had to postpone both of these trips and look forward to the day when I can go to my first SLA Conference as well as visit family and friends again.  One think that was truly special about 2020 for me was being President of SLA Europe throughout this time and actually programming a different set of events and engagement than what we planned in the beginning. I have blogged about the challenges and achievements of this year here on SLA Europe’s blog. I also look forward to continuing our great work and supporting the new President Amy, our board and volunteers. 

In Autumn, we were ready for returning to the Library physical rooms with reduced hours and less staff in the office.  The most eerie was the journey there and back on the train as your try to maintain social distancing.  Remember these trains are usually packed like sardines so it is a relief that less people are using them for work journeys – however there are some annoying persons who still don’t wear masks on the underground and also in shops. I guess they are arrogant, ignorant and don’t feel they are spreaders. There is little policing going on in London anyway so you really have to think if you want to put yourself in trouble’s way. 

The Second Wave really started picking up in October with vast parts of North of England being affected and put into the new tier systems.  It was possibly due to schools and universities opening up again. I also needed to get two Covid-19 tests in September to ensure that I hadn’t contacted it.  There is the balancing of the economy with infection rates and so too pub, restaurants and hospitality were also closed again for the second wave in most of November. We were now back to working from home full time. I know I am fortunate as it is very testing for many people. I really do feel the anxiety, fear, sadness and uncertainties of those who are not working – it has been a very difficult year.  The winter months are certainly different with less daylight and therefore if I am busy, I tend to go out at dusk.  I miss plants and birdsong.  The beginning of Christmas with decorations, lights and positive messages have been God sent (pardon the pun!). 

December seasonal celebrations are certainly different, just as New Year’s Eve will be, but it really is a necessity for us all to be apart.  I usually do make the most of things and so still see this as a special year to have that quality time with family.  My neighbours are all here too as there is nowhere to go! It is strange and apocalyptic walking around in the dull coldness with closed shops, pubs, restaurants, cinemas and non-essential shops and venues.  There are so many woes that I see on Twitter, and rightly so, on lack of ‘Track and Trace’, schools reopening and testing, loss of jobs, dependency on food banks, propaganda, distrust of government policies, and the NHS being overwhelmed with the virus rampant in the community. We are really deep into a difficult year. 

As we end the year, both Brexit and Covid-19 are in the news headlines with one of the darkest and saddest day with 941 deaths. I am not taking any responsibility for the fallouts of Brexit! But I will certainly try to do my part and think of how we can continue to prevent loss of life and control the virus to a point to some normality. There are still problems and challenges we need to sort out…collectively.  Vaccines do offer some hope, and so does every new year. Keep well, safe and healthy. Things are not going to be normal for a while but hopefully it will be better in 2021.

Every Cloud has a Silver Lining – seven rays of positivity in a dark time

This month we have entered into a second period of lockdown restrictions as we are definitely in the second wave of the Covid-19 pandemic, as is seemingly happening in many places on Earth.  I was half expecting this due to the colder winter months when infections spread more easily but I was hoping this wouldn’t happen. However in the last few weeks just as the US elections closed, the world was relieved and informed that Pfizer has created a vaccine that is has been shown to stop more than 90% of people developing Covid-19 symptoms in it’s preliminary trials. There are also other vaccines that are also due to come into the market, and therefore we are hoping that this will be widely administered with inoculation programmes hopefully by this time next year! Undoubtedly, the high number of 1000s of death is the darkest cloud in recent weeks but the roll out of the vaccine is certainly one reason to be positive, especially in the long term. There will be much needed research and organising in the meanwhile but hopefully this will be a success over the pandemic for all of us across this world.

I was inspired to write about upsides and positivity as a topic this month as I felt that going into the festive period, it would be a unique time in this dreadful year for to do things differently to what we are used to.  In addition it has been a time of great hardship, challenges, fear, loss and anxiety in most of our living memories.  As one of our darkest times, families and loved ones have died, people have suffered, work has changed, businesses regardless of size has been affected, some industry sectors are devastated and people have lost their jobs or at the risk of redundancy since the pandemic took hold of our lives in early 2020.  The level of loss is exacerbated by us not being able to freely (and legally) meeting the ones we usually meet for comfort outside our households, socialise with or to enjoy simple things such as meeting friends, going to cinemas, going out for a meal, travelling on overseas holidays without quarantine, meeting with a festival etcetera – the no-go list is long.  This is the necessary life of social distancing and public health safety measure in 2020.  There are more fallouts and negatives of the pandemic but as we go into the holiday period (and I am looking forward to a well-earned break), I want to reflect on the positives that we can take back from 2020.  Believe it or not, I was able to find like-minded content on the web whereby people are also finding ‘silver linings’ and I will share some of these, and my own, with you here.

Seven rays silver linings for:

You might find your company’s silver lining by looking internally:  fundamentally re-thinking your strategy, innovating, taking out cost, improving processes, curating talent, or leapfrogging a change initiative. Source: Forbes ‘Finding the Silver Lining in the Covid Crisis’ by Mark Nevins May 2020.

(1) Flexible Working Patterns

The landscape for businesses has changed significantly this year with as much as 26% of business affected negatively by COVID-19 – we are working from home so buildings are mainly empty or have been improved with hygiene, indoor cleaner air, improved cleaning, rubbish removals and also with people having greater appreciation of working in an ‘office environment’ when they do (or can return), as mentioned in this article on FM during a pandemic.  Undoubtedly, one of the biggest shifts and possibly long term ‘silver lining’ is the benefits and acceleration of digital transformation for people working from home.  I have seen some news about improved gender equality for women, as traditionally they were not encouraged to work from home as it ‘may interfere’ with their availability of looking after young children. This flexibility has now been tested and in most cases seems to be a success. 

The last year has definitely given us an opportunity to test these scenarios and decide our preferences for working in and outside the office.  I certainly know ways I can use my time effectively whilst in the office and physical library as well as what tasks I can do from home.  There will never be a perfect solution in my field as we need both physical and digital spaces but it certainly has brought us real life and learning experiences on how we can make most effective use of our time with these restrictions. Remote working has opened up the next normal. And our greatest appreciation to key workers and other worker who have continued to go to the workplace throughout this period of great change.

(2) Gains in Business Transformations

The economic consequences are a major concern that there are lots of people who are not working, have been furloughed or are made redundant. The hardship must be terrible and the uncertainty is soul destroying.  High street retailers, hospitality, events, arts and cultural organisations are closed…or there is only ‘so much’ that we can do online.  These business types are obviously going through one of the most difficult periods in the modern era! The prediction for the next few years is also scary quite frankly with the economy panning and borrowing levels skyrocketing.  I thought austerity was a curse-word but the current situation is worse.  However, I attended a recently EIU event with predictions on how things may change as we come out of the pandemic in the next 10 years.  It is interesting to hear how business models will change, for example with greater automation and AI.  We know there have been great strides taken with digital changes as mentioned in this article on tech ‘silver linings’ in Tech Republic – such as greater digital interactions, cyber security and greater understanding of technology with these new ways of living.

In my local area, I have seen local shops that have remained opened in the second lockdown but they have transformed the way we interact, placed and fulfil orders and services with them.  There is actually a term I saw in the following article in My Total Retail which call it ‘BOPIS’ – Buy Online Pickup In Store! Get it. This is what is better known as ‘click and collect’ in the UK but I imagine it is happening wherever we can make use of online ordering and in-store pickup.  I do think there are still some services we can never ‘click and collect’ such as hair and beauty treatments, dental services, gym, arts and leisure services etc.  However, I have decided that I would like to support some local businesses, such as this new Italian restaurant which only opened in early 2020 by order their pannettones for my friends this Christmas.  I have also noticed that a few of the shops on my high street are closed but are still being used due to the studio space that makers and designers still need for their creative businesses.

One final business silver lining, which is bittersweet, is that people who have loss their jobs due to detrimental business performances due to Covid-19, there are new businesses or persons trying to start their new ventures now.  There have been shops that have sadly closed, but also some going ahead with opening in my local area. This is good for the work I do in my current professional role and department – I know there is a lot of support if you put your heart and mind to it. Not everyone is able to be successful entrepreneurs or make their idea a success but the best silver lining is that we have the time now to research, plan and test ideas. That is a big boost for anyone who eventually wants to work for him or herself and succeed in business.

One silver lining in the coronavirus pandemic has been a rethink of the need for certain business travel; many who used to travel extensively across the country are welcoming videoconferencing. Source: Practice Management 17 August 2020

(3) Better Environment

Video conferencing has changed the way we work and also the way we are communicating with colleagues, communities, friends and family.  We have no choice but to avoid socialising in the pandemic. There is also very little to do but to enjoy the great outdoors.  The new tier system in the UK has meant that we do not want to travel anywhere far and we are also not allowed (this really is the current situation that no one ever predicted a year ago).  The best silver lining has been literally the benefits for the environment with less vehicle and air travel. We are also encouraged to shop, work and play locally within reason – the streets are a little bit busier now but looking back to the first lockdown earlier this year, there were pigeons walking around my street as there were hardly any cars.  The busy urban area where I live is definitely quieter and people are taking advance of the green spaces and places to explore nature close by.  I know once we get back to the ‘next normal’ with optimum vaccine efficacy stage, there may be a return to the hustle and bustle that we had pre-Covid-19.  I am hoping that some of these clean environmental gains, behaviours and ‘magic purification dust’ will stick around for a long time. An appreciation of our green spaces and better environment are essential for our wellbeing, physical and mental health.

(4) Social and Cultural Appreciation

Cinemas, theatres, festivals, churches, museums, art galleries, gyms, entertainment venues, bars, pubs, restaurants and sporting areas are all closed.  They have been the hardest hit in all of the pandemic restrictions.  People’s livelihoods have suffered gravely and there is still no end to the challenges they will have to face in the next few months as we get back to full confidence of being able to ‘go as we pleased’. We are drinking, socialising and eating more at home.  KPMG puts this shift as the ‘home is the new hub’ and the centre of operations. There might still be some who are getting food take-aways all the time, but I also understand we are just spending time indoors cooking, with old fashion home entertainment and leisure activities.  We can to some extent still use the television, books, music, gaming and any other entertainment, which has seen a boost in sales and consumption. I am looking at Netflix more than I ever did in these last few months.

The main silver lining is that people will gain the appreciation of new and old entertainment mediums. Perhaps when we are able to take advantage and experience these simple pleasures in life, we can financial, socially and emotionally give more support to these basic human activities that make us connected and feel good about ourselves as well as being somewhere with others outside our normal bubbles.

(5) Healthcare and Well-being Improvements

As you know, there are great improvements and support for our health services across this world in this mad time of Covid-19.  There would be many gains made from the insights and business practices for countries that haven’t had to deal with such a grave disease. Processes, information sharing and patient care had been one of the upmost benefits of the lessons learned in this pandemic.  Normal routine check-ups have also seen a transformation with video-conferencing with patients invited for online consultations.  I have spoken to a few people and this is now common practice compared to earlier this year when you had to physical make your way to the doctor’s office/surgery even though you may be really unwell.  Perhaps in future we would automatically be given the choice of an online consultation.  I do know that we still have to see medical staff face-to-face for certain ailments and treatments but this new way of consultation has been a shift that would have taken ages to go head if it wasn’t for the pandemic. Medical staff can also get the credit and praise the rightly deserved after many years of lack of investment and appreciation. Let’s hold governments to this!

People are now also opening being mindful and talking about mental health issues as the lockdown periods become more prolonged.  I read another great blog about finding that ‘silver lining’ in Today (Singapore) which mentioned ‘slow living’ and hygge – which was exactly we have been doing in the last few months.  The hustle and bustle, the diary packed with work, events and things to do – these have all been curtailed for time spent inside to keep us safe.  There is a brilliant explanation that we should enjoy the hygge and simple pleasures in life.   This is what the Danes do and there is no wonder that they are ranked as one of the happiness people in the world.  Perhaps we can put this label on our activities and try to remember to do this always to ensure that we have that level of happiness balance in our busy lives.

(6) Innovations in Research and Science

This virus has thought us many things about ourselves and therefore there are many innovations that have come as a result of the changes we have had to make.  We are already learning new ways to improve hygiene in public places, research, medical, digital and scientific innovations and new insights have been on of the brightest silver linings in the race to find new treatments and a prevention of the disease as mentioned in this map by Medcity.  

Telehealth is Improving Access to Health Care: Digital care interactions emerge as a silver lining to pandemic’s dark cloud.

Source – Irish Times

(7) Quality Family Time

There have been some great stories on using this time for greater connection with family and close one who live in the same household.  I know that has been a very negative experience for some families where they are not getting on or able to have the basic needs in a time of great stress, anxiety and hardships. 

Personally, there is really no choice but to make the best of the situation that we are in and some families have thoroughly love the slower pace as mentioned in this Elle article, the no commuting time and the quality time spent together.  This has mainly been my ‘silver lining’ in the last few months and I loved the spring and summer months when I was able to enjoy the outdoor spaces a bit longer.  I have also love the ability to see nature, sunlight and all the elements of the day working mainly from home and at the weekends. 

Going in the last festive month of the year 2020, I wanted to end on this high note after a year that has taken us over in urgent changes and various twists in the basic necessities of life.  I am tired from working harder in lots of new ways in a year that has been overwhelming with the pandemic, fighting for social justice and basic empathy to get through this pandemic.  However, as we go into the festive and traditionally happy month of December…even though it is dark, cold and grey, I will think and be grateful for these little gifts of hope and silver linings that are shining. 

Hold Tight! Autumnal Tenacity for the perilous Second Wave

Often it is Tenacity, Not Talent that Rules the Day. – Julia Cameron

As we move into the winter months in the pandemic, there is a personal concern that we have left the bright sunny and warmer months in what will be a very tough year for all of us.  Autumn is not my favourite time of year but I do usually cope and settle in by the end of October for Diwali, Halloween cheer and November Bonfire night.  I do remember arriving in the UK in late September 1980s and not minding my first autumn, which was a huge change from a tropical climate I knew. One thing is for sure – the temperature is going to get colder, the physical landscape, flora and fauna will change with autumnal colours, with the nights getting longer.  If like me, you have been working from home and actually making the most of the outdoors in the Spring and Summer… things are going to be different with the possible double whammy facts of a second wave in the pandemic and Brexit unpreparedness.

Real courage is when you know you’re licked before you begin, but you begin anyway and see it through no matter what.”
― Harper Lee, To Kill a Mockingbird

September has already brought new changes with schools reopening fully.  The last week has been dominated with university students who are having to self-isolate in their student halls to protect themselves, and stop the spread of the Coronavirus Covid-19. The news does not stop there – there is also the economic fallout in all spheres of life.  Businesses are facing further necessary restrictions with some of my friends not planning to return to the office until January 2021.  The redundancy and insolvency levels are also increasing daily with people having to bear all the hardship that comes with losing their jobs.  There are many reasons to be pessimistic.  The optimistic vibes are scarce but if you know me – I am a trouper. I do have the unbelievable capacity to be tenacious despite the negative aspects I have faced in my life (mainly professional). I do tend to focus on the important issues and despite my happy-go-lucky demeanour with a smile, I can be determined, knuckle down and get on with it! Call it what you like but it might just be tenacity.

The most difficult thing is the decision to act, the rest is merely tenacity. – Amelia Earhart

I haven’t been into the Central of London since March 14th but have returned to the office and library for one day a week since 3rd September.  It is an odd feeling getting the Tube again knowing that you have to be very careful and conscious of other passengers, the public surfaces, social distancing etc. It is quite natural to look around the carriages to see who is wearing a mask  – and who is wearing it like a dodgy condom! I haven’t had to move away or tell anyone off as yet but there are a few cases of annoying mask non-conformity on the Tube, but generally it is good to go (pardon the pun) and people are being great. 

The impact on London’s economy is obvious.  I think that TfL are going to be struggling financially this year because as an example, I have only spent £30.00 this month to travel when I would usually spend about £149.00 a month.  Of course I do not want staff to lose their jobs but it just a reminder to government that they should be more kind about raising their fares in future.  But who knows…we might still get some nasty price increases too compensate for us not using the tube in the pandemic.  You can never really win here with inflation! The fat cats executives at TfL must be a bit worried too – I know this from when I paid attention at City Hall. One positive is that the Poems on the Underground are out to entertain us, and also Dettol has partnered to remind us to maintain good hygiene. The saddest feeling is seeing how quiet the commute and shops are around St Pancras.

I have now also returned to the British Library one day a week and it has been good going so far.  There are lots of social-distancing measures in place, and the British Library has opened to a certified standard, which is great reassurance for our readers and staff.  There is a difference in the building as there are so few people in the office, public, networking and workshop areas. We are still serving people in the ‘Reading Room’ who have pre-booked, and we are very much providing digital services remotely. 

We are being cautious and it is good to be back but we also know that we are still in a pandemic and therefore most of my time is still spent working and volunteering from our little box room study at home.  It is a little more challenging as there is a family trying to study and work from home too.  I am finding this okay but I know I am fortunate to have the space and technical equipment to do this.  It is certainly not the case for many, and the digital and socio-economic divide has been discussed a lot in the last few months for most people everywhere.  This is another reason I have thinking of self-motivation and keeping up personal standards in this very challenging time.  Some things are going to lapse but demonstrating and being tenacious helps to get it done. I do look forward to return back to normal circumstances, but we just don’t know when that will be and it certainly ain’t looking like this year!

This month has been filled with several professional activities with my role as President of SLA Europe – I would be a liar if I said it has been easy.  It has been difficult especially this year as my day job is very busy and even more so in lockdown as it very intense with my digital activities and video conferencing, as well as one full day in the office.  I will have to tally the number of webinars and meetings I have had.  I do know it has been worth it still working and applying myself to helping customers and other professionals as much as can.  I do like having the flexibility to go for a walk and then catching up later, otherwise I just won’t be able to cope.  I usually catch up with volunteering later in the evening into the early morning.  I am really pleased that I am able to contribute to my professional network and take part in some really interesting events such as Reopening Specialized Libraries Roundtable Two, presented on Economic Data and Entrepreneurship, attended talks on Feminist Walk in Harlem and Veganism, Knowledge Management presentation by SLA Europe, as well as participate in a Gurteen KM Café as I had the time. The great aspect of working during this pandemic, is that it has made this year more global than I initially intended.  I will be presenting at two events at the virtual SLA Conference 2020 with the theme Driving Forward.

So what else is there to do that can demonstrate tenacity? 

My neighbourhood is still pulling together with the use of social media especially with a higher increase in Anti-social Behaviour (ASBOs) in the recent weeks.  There is no support on the street from local police and we have to rely on community activists. There is also pressure on community policing still due to non-existence presence in my area of a heavily populated borough plus they are under pressure which the current Covid-19 restrictions.

I haven’t been far away except for work this month but it is great to see signs of positivity in my neighbourhood.  These include businesses that are operating old and some new ones.  I also went out for tapas with my friends a few weeks ago for a socially distant dinner.  However the most comforting and strengthening is the London Mural Festival, which took place the last two weeks.  Some of these are exceptional as they pay tribute to local heroes, as well as the artists themselves.  The best one is the one dedicated to NHS staff, which was put up a few weeks ago (and perhaps not up specifically for the festival). It is the exemplary public display of positive roles models that anyone can see on their local walks.

TENACITY, n. A certain quality of the human hand in its relation to the coin of the realm. It attains its highest development in the hand of authority and is considered a serviceable equipment for a career in politics. – Ambrose Bierce

As I end on one of the dullest days of September, the level of deaths are rising rapidly again in the pandemic.  There are politicians trying to get a grip and scientists telling us that the data is predicting threats to our well-being with some more terrible news for public health and society…still.  My dearest wish to you is to keep well, safe, upbeat and obviously, tenacious. Hold tight.

It is health that is real wealth and not pieces of gold and silver.” ~ Mahatma Gandhi

An English Staycation 2020

The last few months there have been several stories of countries that are now in the quarantine list if you are thinking of going on a summer holiday abroad due to COVID-19. However, way before the summer holidays came long, we decided to cancel my flights and travel to Trinidad and Tobago. I prefer to go when it is safer to go as well as to go in a time when I can experience the beauty of the country. I probably would have to go into quarantine on my return if  I went now. So it was necessary that our flights are cancelled, and our summer holiday plans redirected to local areas and within England. It is a necessary decision has made by several holidaymakers as reported in the news. This was my third staycation in eight years, and a great way to do spend time in this country.

It is also necessary to find time for a holiday. We have been working doubly hard from home in a very challenging situation. On top of this, my volunteering is very intensive and busy this year which means that I do actually want some time to myself and to go away from the urban sights I see on most days. We all need downtime like this regardless of the current situation with COVID-19 and this blog post covers the few mini-breaks I have had in the last few weeks.

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Boudica – Iceni Briton

Earlier this month, we were still in COVID-19 alertness stage so I left it to the last minute to book some time in Norwich. I only live two hours away from the rural and quiet areas of Norfolk and Suffolk but never arranged a time to visit these areas in the past. We were experiencing some hot weather at the beginning of the month and it was really promising to visit these areas. The two most remarkable items are driving through the forest near Thetford where there were signs on the historical sites of the Iceni Villages that existed on that region. The Iceni lived there about 2000 years ago and are famous for resisting the Romans for their land and property. Boudica was the wife of their Briton leader of the Iceni tribe and the story of her battle and leadership is still legendary today. Perhaps another time I will explore the area again to learn more about their story.

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Norfolk and Suffolk Borders

I do love driving in the countryside and seeing rural scenes of crops, tractors, fields and country lanes. I am a country village girl by heart and appreciate how these rural communities keep traditions as well as provide valuable food and other suppliers to us who live and work in city centres. It is so much easier now to drive with satellite navigation and smart technology.

Our first stop with the Catholic Shrine at Little Walsingham where there was a sighting of the Virgin Mary. The shine as mentioned in this tour blog states: In the year 1061, Lady Richeldis, owner of Walsingham manor, had a vision in which she was taken by Mary and shown the house in Nazareth where Gabriel had announced the news of the birth of Jesus. Mary asked her to build a replica of the house in Walsingham”. When we arrived at the Shrine, it was very hot on that day and it was great to finally visit the shrine after it being on my curious radar for a while. I said a little prayer and it has a beautiful garden and pilgrim areas for large tours but being a pandemic – it was quiet.

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My husband had also visited the shine as a child and has photos at the shrine and the seaside that was close by. The village is also known for the Abbey ruins which I didn’t have time to see and it is also great for snowdrops in spring. The village was quaint and quiet and I loved the little red building there and the surrounding countryside on the way to Wells-Next-the-Sea.

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The next stop was the northern Norfolk coastal town of Well-Next-the-Sea where it was busy with English holiday-makers during a heatwave in a pandemic. It was nice to walk around the main roads to see the high street and have some lunch. They also have this small library and it was a reminder that obviously people do live and work here with some essential buildings and shops. It really makes you think about your own surroundings and whether you can live in a quiet and quaint place like this outside the holiday season. The coast at Wells-Next-the-Sea was something I have only seen in photos or seen on Google images. The sand dunes and port were small but busy with people walking along the bank to the sea. There were also a lot of holiday homes or caravan parks all along the Norfolk coast and it was quite a quintessentially English thing to see families spending their holidays.

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We also drove along the coast to Cromer and it seemed a little bit more built up with a pier and seaside promenade. It was nice to grab an ice cream and look across at the sea just before sunset.

The sea, sand and beach huts were great to see especially at a time when you don’t want to venture abroad. If the seawater was slightly different in colour and warmer, there would be little reason to travel abroad on holiday during the summer months permanently. I always admire our Italian and Trinidadian relatives who go to the beaches in their countries without having to travel abroad. I did see some photos on social media with water being clearer, blue and warm in the English south coast. I hope to visit another time.

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The next day I spent the morning in the market town Norwich, which I have always wanted to visit. I loved the little streets with shops, river with the Norwich Cathedral steeple striking an imposing structural icon for the surrounding areas. I have a friend who said she always liked it as a university town and the surrounding countryside. I also found out about Edith Cavell, who was born near Norwich, as I went past the pub and monument dedicated to her. Edith is well known for being a British nurse who saved British and Belgian soldiers from during the First World War. She was arrested and then sentenced to death: “despite international pressure for mercy, she was shot by a German firing squad. Her execution received worldwide condemnation and extensive press coverage”. No wonder there was a pub and monument dedicated to her humanity and life.

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Norwich seems like the biggest city in that area, the home of chef and food writer Delia Smith, and also Norwich Football Club. I attended a family wedding reception, which was a beautiful day. I would like to visit the Norfolk broads and also see some more of the countryside another time, especially as it is not far from London.

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I also popped into Southwold on my way back to London the next day. It was a lot busier than the last time I visited as we were in the height of a heatwave, summer holidays and in the staycation pandemic.

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I was able to walk on some of the sand dunes I have been seeing on Instagram and it really is a lot nicer when the weather is warmer. There were lots of shops serving food tp take away due to COVID-19 restrictions, and we were able to find a café for lunch for those who wanted to eat in. It was the first time we had to give our phone number and the waitress took our temperature to see whether may have COVID-19. It was also nice to finish my a few days away by just driving back home with no airport security, baggage check and long aeroplane or train journey.

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A few days away made me stop thinking of work, which is mainly in my home at present, and it also took me away from my surrounding neighbourhood, which I love but can also cause aggravations with urban irritations such as environmental pollutions such as rubbish and noise. My time during lockdown has been spent walking the lovely quieter streets of Walthamstow that has fewer people, nice flowers or homes for me to ease my busy mind, as well as part of my daily walking exercise routine. Even this time outside locally is special as I found myself having to self-isolate after having two possible COVID-19 infections, but they both were proven as negative results. It is hard staying in for those 3-5 days until you get your test results.

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There is one reason why we still go abroad on sunny holidays abroad…the weather! The last three weeks the weather has been awful with rainy summer days and colder nights. This is one of the reasons I sometimes prefer to go abroad as the days are guaranteed to be warmer and the seaside pleasures a little bit nicer. We have come to the end of August and it would have been a little bit more bearable if the weather had remained a little bit more pleasant until we reached the end of summer. Today would have been Notting Hill Carnival weekend and it is so cold…I am pleased that it has moved to online due to Covid-19. Perhaps if the virus is controlled, I look forward to a better warmer year next year.

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My trip to end the summer on a high was the visit to Whitstable because the weather had been forecasted to stay sunny. I had always planned to visit as my manager lived there for many years and you always see articles of Londoners moving there, or going on day trips. I went this weekend where it was nice to see it at last! It was great to see the seaside high street shops and the library.

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I also liked the promenade to walk, stalls selling arts and crafts on the seafront. I had paella in a café but the oysters are famous in Whitstable, perhaps for another time. I also was happy that I was able to visit in a day and able to drive back home with only a little bit of a queue at the Blackwall Tunnel.

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Covid-19 has prevented us from visit places and family in faraway lands. We have had to re-think our need and purpose for travelling during a pandemic. It has given us opportunities to travel within our own countries…like we used to 40-50 years ago. I am still discovering parts of the UK and the staycation of summer 2020 has helped me tick off a few places I have wanted to see in the UK that are not very far away from me. I am still to visit Devon, Cornwall, the Lake District, rural Wales and Scotland. I look forward to seeing more of these regions in the years to come.

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Staying home – a society in solidarity during Coronavirus COVID-19

“A society grows great when old men plant trees

whose shade they know shall never sit in.”

– Greek Proverb

Last Spring, I remember on my morning off work, wishing I had more time to enjoy my garden in what I thought would be the best time of year. I remember telling my colleague I wish I could spend more time at home enjoying it. They do say that you should be careful about what you wish for! One year on, and we are in week six of lockdown with Coronavirus Covid-19 where our homes have become an office, place of play and everything in-between as we try to prevent the spread of the virus and keep ourselves safe in what is now known as the ‘new normal’ for the time being in the global pandemic.

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It is now weeks since we have been living in our homes since lockdown, and our lives have had to change as we sacrifice our freedom in the societies that we live in across the world. Easter has come and gone and will be one to remember. We may have now gotten into a routine and begun to accept that this is what we have to do to get through this phase in controlling the virus. Since I last blogged, the devastating effect of the coronavirus on the world in the sheer high numbers of deaths has been sad and heartbreaking. The number of deaths has peaked in many countries with the daily data on deaths in hospitals and the community is still being counted. Since last month, I have also had the sad news that a distant relative in New York has died of the virus and have also seen friends on social media who have lost loved ones. It is absolutely sad and devastating to lose a loved one to infectious Covid-19 without a proper good-bye in most cases. It is with this deep sadness and survival instinct that we carry on at a time as if it is normal, although we are in desperate times to prevent more deaths, stay safe and live in what is now our ‘new normal’.

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William Morris

The most devastating story has been the number of medical and other key workers who have been at risk or even died by contacting this dangerous virus, exacerbated by the lack of Personal Protective Equipment (PPE). Other countries have lost many keyworkers too, but in the UK due to (including lack of preparedness and a focus on Brexit) the high level at 64% of Ethnic Minorities and immigrant persons working in the National Health Service (NHS), there has been a disproportionate amount of persons who have died or been at risk. A Black British friend called me to discuss this and she thinks it was very obvious that this is true, and also she is looking for a better term to discuss the term BAME (let me know if you have a better idea). In some USA states, there are reports of low levels of Afro-Americans residents…but higher levels of coronavirus cases in this demography. The virus does not discriminate but it does seem to affect those exposed in the front line due to circumstances.

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There are several poignant stories of death and its effect on families. One of the saddest is Dr Abdul Chowdhory’s plea for PPE a few weeks before he died. There are many more whose lives were not supposed to die so prematurely and unpreparedly for this pandemic in a country as rich as the UK. There are several critics to the government’s policy and their spin on this that I see on social media more than mainstream media, especially when you compare the performance, competence and accountability of other countries.

The true measure of any society can be found in how it treats its most vulnerable members.

— Mahatma Gandhi

It has been remarkable that companies have used their facilities to help provide PPE, support the NHS and keyworkers in any way they can. There are several reasons for the shortage of PPE, but it has been great to see some libraries using their facilities to create PPE, and some companies who have also help in this effort to control the pandemic. Companies and employees are affected all across the world. There have been high levels of unemployment in the UK, Canada and the USA – as with everywhere affected by the economic fallout of the lockdown. This is a real issue for families on the bread line, facing redundancies or being furloughed. Businesses are also going to find it a huge task to survive, and recover when we come out of this ‘new normal’. This is a time when collectively the economy, people, government and society must come together to reset from the shock of a pandemic and humanitarian crisis.

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Key workers are proving us with essential services in public services, and some private organisations such as shops and contracted services. They have been our supermarket workers, postal services, rubbish collectors, pharmacists and other services we just cannot do without in these strange times. A great number of community groups and volunteers have been providing services to people in the community in my neighbourhood, and also in all parts of the world. The ironic memoir for me is that I have been busy working during the day and so I am unable to volunteer as much I would like to. Also, I don’t want to put my family at risk so I have been sticking to the rules of social distancing. It is rightly so that communities across the world are paying tributes and appreciation to these special people with messages of thanks, support and hope. They are sacrificing their time and continuing these important activities in dangerous circumstances, which will not end for a while yet. In my neighbourhood, it has been heartwarming to see this display of support, solidarity and hope with the rainbow symbol and other messages of compassion and empathy. The reality in hospitals and care homes must be worst.

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As the weeks have progressed, there is more organisation in the shopping queues and local shops are getting great support. Some of them have had to adjust their service such as the local gardeners, home supplies (e.g. Homebase) and take-away services – with some of the essential services like pharmacies and post offices are still operating. This is some of the local businesses I have observed. I haven’t been on public transport since the 18th March 2020, and I am very grateful for those key workers who are out there providing essential services. So how am I filling up my days in lockdown? Believe it or not – I have been steadily busy with work since the lockdown with switching a lot of our services to online and therefore we have adjusted and adapted our service offerings using digital and web-based resources. We have used all the video conferencing services I mentioned in my last blog post, and I have since used some new ones such as Microsoft Teams for a webinar this week. Most of the time these are well attended and there are only minor issues with sound and connectivity. Our team is now virtual and we have been having regular meetings to ensure that we are supported, communicating and working together in challenging circumstances.

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For our users and our staff across the information industry – we are all very digitally aware but there is so much to learn always, and we all do not have the same skill levels. I also understand that the digital divide does still exist even in a ‘first world’ country like Britain. In addition, there are inequalities in accessibility for the young and old. Some classes have switched online. I live in a mixed neighbourhood and therefore parents are trying to home school their children but there will be other parts of this world where parents will find this extremely difficult as they may not have access to simple educational materials like books, much less so with computers.  I have seen articles where it really depends on your access to home equipment and parental support that will make lockdown learning a success. It is difficult enough to do everything at home – it must be harder to become qualified teachers and trainers to children in the last few weeks. If you are doing this comfortably – keep up the great work!

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I believe that most public libraries are closed in lockdown. I recently mentioned in an SLA Europe Webinar that although we are on the vanguard of delivering digital services remotely – one of the main challenges with delivering library services in lockdown is the obvious barriers for delivering person-to-person services, access to a rich plethora of hard copy materials, the events and exhibitions that a physical space facilitates. There will always be an essential use of physical space in libraries and museums.

In a lockdown, I have been so busy working that I have little time to do that extra Zoom lesson exercise or dance class on offer now. I have been mainly catching up on Continuous Professional Development (CPD) with all the free webinars that are available. However, I have made an effort to take my exercise time seriously and have been out on my walks most days.

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Mindfulness has been a keyword we have been seeing more in the last few years, and this has been some of the ways we are able to cope with the pressure, anxiety and mental illnesses that the lockdown is sure to cause in all of us. I think you are superhuman if you don’t feel a little bit uncomfortable in lockdown without our normal freedoms and human interactions. Therefore, finding the time for conscious wellbeing, wellness and fitness are essential and I have been making full use of my time in the open air.

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I have been enjoying time in the garden and really do appreciate the time I have spent in it recently. I have even managed to do some guerrilla gardening in my neighbourhood as a form of exercise and swapped plants with another local resident. In this time off, I have absolutely loved my exercise time walking around my neighbourhood and discovering new parts. This is the best time of year for seeing all the blooms and to appreciate all the support and community solidarity that is shown in windows in Walthamstow. I have particularly liked discovering local persons who lived in the area as displayed on blue plaques or local heritage signs. These are great signs to see the soul of the area and to reassure us that things will hopefully be better in the future. It has also been great encountering the Free Little Libraries in the neighbourhood.

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I have also had a wander in the natural areas around or close to Walthamstow. I want to cycle and may do so next week. I was able to go out in the fresh air to visit the Walthamstow Wetlands, Epping Forest and the Chalet Wood Bluebells in Wanstead. There is also something very positive and energising being outdoors in nature that takes you away from the claustrophobia of being in lockdown. Nature has an amazing way of reminding us that some things are bigger than us and we need access to escape to these beautiful areas. I do understand that not everyone is able to get away and therefore may be stuck within their home walls, and in urban densely populated areas. Some persons have been reprimanded for not observing social distancing rules in parks, and even my local park has reduced its’ opening time to prevent gatherings in the evening. It is a time for us to really appreciate our green spaces, and ensure that we maintain our social distancing so we can continue to use it in lockdown.

One of the most treasured memories of being in lockdown (and we still don’t know how long this will last) is spending time with my family.  We are watching film, listening to music, cooking and baking in our time. We are getting our groceries locally, and weekly at the larger supermarket. The supermarket is a lot better but still short of some supplies – the toilet rolls are back but the flour supplies are extremely low. Everybody is baking apparently. I have gotten some flour from the Turkish shops locally. I am enjoying my time with family, but I am thinking of family and friends who are on their own. It has been great to chat and share some time, over the fences, with our neighbours close by too. This must be a deeply challenging time and we must try to stay in touch – even if it is a quick hello.

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As I end my thoughts for this month, it is now almost 40 days in lockdown as I was away from the office since 13th March and I know a bit more on what to expect and have developed a routine. I am more than grateful to our healthcare and keyworkers who are on the frontline of this pandemic, and my sincere condolences to the families of the thousands of persons who have died across this world. Take care of yourselves, stay safe and well. There is no doubt about our role in helping and supporting each other in our societies in this great time of need.

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