This month we have entered into a second period of lockdown restrictions as we are definitely in the second wave of the Covid-19 pandemic, as is seemingly happening in many places on Earth. I was half expecting this due to the colder winter months when infections spread more easily but I was hoping this wouldn’t happen. However in the last few weeks just as the US elections closed, the world was relieved and informed that Pfizer has created a vaccine that is has been shown to stop more than 90% of people developing Covid-19 symptoms in it’s preliminary trials. There are also other vaccines that are also due to come into the market, and therefore we are hoping that this will be widely administered with inoculation programmes hopefully by this time next year! Undoubtedly, the high number of 1000s of death is the darkest cloud in recent weeks but the roll out of the vaccine is certainly one reason to be positive, especially in the long term. There will be much needed research and organising in the meanwhile but hopefully this will be a success over the pandemic for all of us across this world.
I was inspired to write about upsides and positivity as a topic this month as I felt that going into the festive period, it would be a unique time in this dreadful year for to do things differently to what we are used to. In addition it has been a time of great hardship, challenges, fear, loss and anxiety in most of our living memories. As one of our darkest times, families and loved ones have died, people have suffered, work has changed, businesses regardless of size has been affected, some industry sectors are devastated and people have lost their jobs or at the risk of redundancy since the pandemic took hold of our lives in early 2020. The level of loss is exacerbated by us not being able to freely (and legally) meeting the ones we usually meet for comfort outside our households, socialise with or to enjoy simple things such as meeting friends, going to cinemas, going out for a meal, travelling on overseas holidays without quarantine, meeting with a festival etcetera – the no-go list is long. This is the necessary life of social distancing and public health safety measure in 2020. There are more fallouts and negatives of the pandemic but as we go into the holiday period (and I am looking forward to a well-earned break), I want to reflect on the positives that we can take back from 2020. Believe it or not, I was able to find like-minded content on the web whereby people are also finding ‘silver linings’ and I will share some of these, and my own, with you here.
Seven rays silver linings for:
You might find your company’s silver lining by looking internally: fundamentally re-thinking your strategy, innovating, taking out cost, improving processes, curating talent, or leapfrogging a change initiative. Source: Forbes ‘Finding the Silver Lining in the Covid Crisis’ by Mark Nevins May 2020.
(1) Flexible Working Patterns
The landscape for businesses has changed significantly this year with as much as 26% of business affected negatively by COVID-19 – we are working from home so buildings are mainly empty or have been improved with hygiene, indoor cleaner air, improved cleaning, rubbish removals and also with people having greater appreciation of working in an ‘office environment’ when they do (or can return), as mentioned in this article on FM during a pandemic. Undoubtedly, one of the biggest shifts and possibly long term ‘silver lining’ is the benefits and acceleration of digital transformation for people working from home. I have seen some news about improved gender equality for women, as traditionally they were not encouraged to work from home as it ‘may interfere’ with their availability of looking after young children. This flexibility has now been tested and in most cases seems to be a success.
The last year has definitely given us an opportunity to test these scenarios and decide our preferences for working in and outside the office. I certainly know ways I can use my time effectively whilst in the office and physical library as well as what tasks I can do from home. There will never be a perfect solution in my field as we need both physical and digital spaces but it certainly has brought us real life and learning experiences on how we can make most effective use of our time with these restrictions. Remote working has opened up the next normal. And our greatest appreciation to key workers and other worker who have continued to go to the workplace throughout this period of great change.
(2) Gains in Business Transformations
The economic consequences are a major concern that there are lots of people who are not working, have been furloughed or are made redundant. The hardship must be terrible and the uncertainty is soul destroying. High street retailers, hospitality, events, arts and cultural organisations are closed…or there is only ‘so much’ that we can do online. These business types are obviously going through one of the most difficult periods in the modern era! The prediction for the next few years is also scary quite frankly with the economy panning and borrowing levels skyrocketing. I thought austerity was a curse-word but the current situation is worse. However, I attended a recently EIU event with predictions on how things may change as we come out of the pandemic in the next 10 years. It is interesting to hear how business models will change, for example with greater automation and AI. We know there have been great strides taken with digital changes as mentioned in this article on tech ‘silver linings’ in Tech Republic – such as greater digital interactions, cyber security and greater understanding of technology with these new ways of living.
In my local area, I have seen local shops that have remained opened in the second lockdown but they have transformed the way we interact, placed and fulfil orders and services with them. There is actually a term I saw in the following article in My Total Retail which call it ‘BOPIS’ – Buy Online Pickup In Store! Get it. This is what is better known as ‘click and collect’ in the UK but I imagine it is happening wherever we can make use of online ordering and in-store pickup. I do think there are still some services we can never ‘click and collect’ such as hair and beauty treatments, dental services, gym, arts and leisure services etc. However, I have decided that I would like to support some local businesses, such as this new Italian restaurant which only opened in early 2020 by order their pannettones for my friends this Christmas. I have also noticed that a few of the shops on my high street are closed but are still being used due to the studio space that makers and designers still need for their creative businesses.
One final business silver lining, which is bittersweet, is that people who have loss their jobs due to detrimental business performances due to Covid-19, there are new businesses or persons trying to start their new ventures now. There have been shops that have sadly closed, but also some going ahead with opening in my local area. This is good for the work I do in my current professional role and department – I know there is a lot of support if you put your heart and mind to it. Not everyone is able to be successful entrepreneurs or make their idea a success but the best silver lining is that we have the time now to research, plan and test ideas. That is a big boost for anyone who eventually wants to work for him or herself and succeed in business.
One silver lining in the coronavirus pandemic has been a rethink of the need for certain business travel; many who used to travel extensively across the country are welcoming videoconferencing. Source: Practice Management 17 August 2020
(3) Better Environment
Video conferencing has changed the way we work and also the way we are communicating with colleagues, communities, friends and family. We have no choice but to avoid socialising in the pandemic. There is also very little to do but to enjoy the great outdoors. The new tier system in the UK has meant that we do not want to travel anywhere far and we are also not allowed (this really is the current situation that no one ever predicted a year ago). The best silver lining has been literally the benefits for the environment with less vehicle and air travel. We are also encouraged to shop, work and play locally within reason – the streets are a little bit busier now but looking back to the first lockdown earlier this year, there were pigeons walking around my street as there were hardly any cars. The busy urban area where I live is definitely quieter and people are taking advance of the green spaces and places to explore nature close by. I know once we get back to the ‘next normal’ with optimum vaccine efficacy stage, there may be a return to the hustle and bustle that we had pre-Covid-19. I am hoping that some of these clean environmental gains, behaviours and ‘magic purification dust’ will stick around for a long time. An appreciation of our green spaces and better environment are essential for our wellbeing, physical and mental health.
(4) Social and Cultural Appreciation
Cinemas, theatres, festivals, churches, museums, art galleries, gyms, entertainment venues, bars, pubs, restaurants and sporting areas are all closed. They have been the hardest hit in all of the pandemic restrictions. People’s livelihoods have suffered gravely and there is still no end to the challenges they will have to face in the next few months as we get back to full confidence of being able to ‘go as we pleased’. We are drinking, socialising and eating more at home. KPMG puts this shift as the ‘home is the new hub’ and the centre of operations. There might still be some who are getting food take-aways all the time, but I also understand we are just spending time indoors cooking, with old fashion home entertainment and leisure activities. We can to some extent still use the television, books, music, gaming and any other entertainment, which has seen a boost in sales and consumption. I am looking at Netflix more than I ever did in these last few months.
The main silver lining is that people will gain the appreciation of new and old entertainment mediums. Perhaps when we are able to take advantage and experience these simple pleasures in life, we can financial, socially and emotionally give more support to these basic human activities that make us connected and feel good about ourselves as well as being somewhere with others outside our normal bubbles.
(5) Healthcare and Well-being Improvements
As you know, there are great improvements and support for our health services across this world in this mad time of Covid-19. There would be many gains made from the insights and business practices for countries that haven’t had to deal with such a grave disease. Processes, information sharing and patient care had been one of the upmost benefits of the lessons learned in this pandemic. Normal routine check-ups have also seen a transformation with video-conferencing with patients invited for online consultations. I have spoken to a few people and this is now common practice compared to earlier this year when you had to physical make your way to the doctor’s office/surgery even though you may be really unwell. Perhaps in future we would automatically be given the choice of an online consultation. I do know that we still have to see medical staff face-to-face for certain ailments and treatments but this new way of consultation has been a shift that would have taken ages to go head if it wasn’t for the pandemic. Medical staff can also get the credit and praise the rightly deserved after many years of lack of investment and appreciation. Let’s hold governments to this!
People are now also opening being mindful and talking about mental health issues as the lockdown periods become more prolonged. I read another great blog about finding that ‘silver lining’ in Today (Singapore) which mentioned ‘slow living’ and hygge – which was exactly we have been doing in the last few months. The hustle and bustle, the diary packed with work, events and things to do – these have all been curtailed for time spent inside to keep us safe. There is a brilliant explanation that we should enjoy the hygge and simple pleasures in life. This is what the Danes do and there is no wonder that they are ranked as one of the happiness people in the world. Perhaps we can put this label on our activities and try to remember to do this always to ensure that we have that level of happiness balance in our busy lives.
(6) Innovations in Research and Science
This virus has thought us many things about ourselves and therefore there are many innovations that have come as a result of the changes we have had to make. We are already learning new ways to improve hygiene in public places, research, medical, digital and scientific innovations and new insights have been on of the brightest silver linings in the race to find new treatments and a prevention of the disease as mentioned in this map by Medcity.
Telehealth is Improving Access to Health Care: Digital care interactions emerge as a silver lining to pandemic’s dark cloud.Source – Irish Times
(7) Quality Family Time
There have been some great stories on using this time for greater connection with family and close one who live in the same household. I know that has been a very negative experience for some families where they are not getting on or able to have the basic needs in a time of great stress, anxiety and hardships.
Personally, there is really no choice but to make the best of the situation that we are in and some families have thoroughly love the slower pace as mentioned in this Elle article, the no commuting time and the quality time spent together. This has mainly been my ‘silver lining’ in the last few months and I loved the spring and summer months when I was able to enjoy the outdoor spaces a bit longer. I have also love the ability to see nature, sunlight and all the elements of the day working mainly from home and at the weekends.
Going in the last festive month of the year 2020, I wanted to end on this high note after a year that has taken us over in urgent changes and various twists in the basic necessities of life. I am tired from working harder in lots of new ways in a year that has been overwhelming with the pandemic, fighting for social justice and basic empathy to get through this pandemic. However, as we go into the festive and traditionally happy month of December…even though it is dark, cold and grey, I will think and be grateful for these little gifts of hope and silver linings that are shining.
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